Customer stories

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Text is intuitive live chat software from the team behind LiveChat.com, HelpDesk.com, and ChatBot.com, products used by 30,000+ customers worldwide.

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30% of team time reclaimed for growth

How EnterTech automated support with Text AI Agent and won 260 new clients.

96% of customer conversations resolved by AI Agent

How Selsey automated 96% of customer conversations with Text AI Agent

432% growth in AI Agent sales

How Nuvoo drives 70% of chat sales with AI Agent.

130,000 applicants supported

How Milano Cortina 2026 handled 1M+ messages at the biggest Winter Games.

63% Faster resolution

How Fuse grew into new cities without growing its support team.

2335% ROI

How Wembley Stadium earned over $1.5M in eight months with Text.

Appsvio Sources Product Ideas and Provides One-Of-A-Kind Support in the Atlassian Ecosystem

Auto Accessories Garage Website Gets 485% Conversion Boost with LiveChat

AWeber Reaches 95% of Customer Satisfaction with LiveChat

BBB Boston Improves Customer Service with LiveChat

Benchmark Closes More Sales and Retains Customers With Livechat

Cabins of the Smoky Mountains Uses LiveChat to Speed Up Its Customer Service

Depositphotos Increases the Visitor-to-Buyer Conversion

Direct365 Uses Two Types of LiveChat Invitations to Get in Touch with Visitors

District 49 Uses LiveChat to Build a Strong Relationship with Its Community

EasyCompanies Simplifies the Way Customers Get the Support They Need

Edmund Optics Handles 50% of Customer Interactions with LiveChat

Europcar Uses LiveChat to Turn Visitors into Customers

ForSaleByOwner is Growing 100% a Year Since Installing LiveChat

Fox Rent a Car Gets Their Reservations Booming Through LiveChat

GetResponse Decreases Churn with Faster Customer Service

Green Retreats Uses LiveChat To Channel Customer Communication Into the Sales Office

GreenState Credit Union Substantially Lowers Their Overall Cost per Interaction

Grove City College Uses LiveChat to Make the Application Process Easier for Young Students

HostAdvice Generates 19% of All Sales Through LiveChat

How a Shoe Purchase Ended with a LiveChat Installation

How STS Turns High‑Traffic Pressure into 82% Customer Happiness

Innovations for Learning Brings a New Quality of In-App Support with LiveChat

Kinguin Reaches 97% of Customer Satisfaction with LiveChat

Lift Kits 4 Less Grows Sales with LiveChat Installed on Their Magento Store

Logical Position Increases Sales by Over 30%

Luxury Estates International Increases Customer Conversion by 30%

Montway Auto Transport Customers Choose LiveChat Over Phone

Movember Hits 97% Customer Satisfaction Over 13,000 with LiveChat

Mr Lender Hits 14,000 Five-star Reviews Since Installing LiveChat

Nju Mobile Develops Its Brand Image via LiveChat

OptinMonster Multiplies Average Revenue per User by Using Chat

Pioneer Millworks Increased Average Opportunity Value by 16%

PlasticPrinters Gets Additional $65,000 Worth of Business Each Month

Prijsvergelijken Grows Sales by 20% by Using LiveChat

PureVPN Increases Sales by 20% and Hits 94% Customer Satisfaction

Rushcliff Offers LiveChat Within Their Software

Sephora Uses LiveChat to Increase Average Order Value by 25%

SmugMug’s Stellar Support Catapults Them to 94% Customer Satisfaction

SOFTSWISS Hits 5%+ Conversion and Elevates the Player Experience with LiveChat

The American Business and Technology University Takes Off with an Organized Customer Service

The Chat Shop Grows Sales and Reaches 98% Customer Satisfaction

Tier1fx Takes on the Forex Market With Stellar Customer Service

Touch Support’s Chats Translate to 30% Of Their Expected Revenue

University of Windsor Library Delights Students and Reaches 96% Customer Satisfaction

Valley Driving School Makes Decisions Faster with Insights

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