LiveChat reviews and testimonials

Our customers tell us how LiveChat helped them connect with customers and grow their businesses.

14 days free trial Automation Robust reporting

3,100+ positive reviews

Software leaders,
year by year

60+ awards and counting

A beautiful thing about LiveChat is that it connects all the customers in a fast, efficient and simple way.

Sarvar Azimovich

Co-founder, Sleep & Beyond

Loved for the
outcomes

The experience that i encountered with this software has been superb, it has helped our company turn live visitors into qualified prospective clients, in this day and age instant customer service and support are essential for any business.

Verified Reviewer

Construction Industry

Overall, this has solved a huge hole in our business - communication with our customers. We have been using LiveChat for over 4 years, and I wouldn't consider switching to another platform. The customer support we have received from LiveChat has been A+.

Jessica L.

Director

Excellent resource for companies looking to increase customer support and sales. Livechat is a great resource for anyone looking to have top notch customer support.

Luke P.

Business Owner

Great, very easy, love the platform and customization, it is simple to manage and its also looks very professional.

Fausto F.

Graphic Designer

Absolute game changer for our business model. With more and more clients wanting on demand service, this helps fill a gap we previously were not sure how to fill.

Melissa L.

Housing Counselor

We used it as a sales tool on our tourism related website. People used the live chat a lot and it has increased sales significantly. All in all, setting up LiveChat was a great idea.

Antonio N.

Business Owner

Trusted by companies and their customers

3,100+

positive reviews

50,000,00+

monthly chats

39,000+

websites using LiveChat

Turn visitors into customers

Get 14 days of LiveChat for free

Easy setup Robust reporting Ticketing system

33,000+ businesses
can’t be wrong

Awesome tool to resolve customer requests at all times.

Eva K.

Customer Experience Specialist

LiveChat is the perfect way to interact with potential customers and keep them interested in your product.

Silusweyinkosi M.

Proofreader

It is an easy system to learn and to use.

Susan A.

Software Industry

LiveChat is an amazing way to reach out to your customers.

Boris T.

Manager

Overall I highly recommend this software. I wish more businesses provided this service.

Amanda T.

Manager

It's a great tool to better convert your online leads and to better know your customers' preferences.

Jahanzeb H.

Deputy Manager HR

This is what makes people love your business.

Allison B.

Sales

LiveChat facilitates engagement with customers in a timely and efficient manner, boosting productivity and sales.

Ogechi N.

Decision Science Analyst

You get a great deal of features in it.

Sahar N.

HR Manager

LiveChat provides you with better user experience and reporting tools.

Zeeshan A.

Fraud and Billing Manager

Very easy to use and customers love reaching out to us via LiveChat.

Karolina S.

President of Health, Wellness and Fitness Agency

LiveChat takes customer communication to a new level and helps customers get quicker answers and assistance.

Courtney M.

Senior Editor

Featured success stories

“That’s the real potential of chat when done well.”

“We can generate even more leads, convert a higher proportion of customers and solve customer problems before they’ve even thought of contacting customer service.” Read the story

Jame Lowary

PatLive

“It revolutionized the way we capture leads.”

“We wanted something that would give us an edge in lead capture over our competitors, and LiveChat did just that.” Read the story

Tony Palazzo

Logical Position

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LiveChat reviews and testimonials