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LiveChat reviews and testimonials

Our customers tell us how LiveChat helped them connect with customers and grow their businesses.

14 days free trial Automation Robust reporting

3,100+ positive reviews

Software leaders,
year by year

60+ awards and counting

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A beautiful thing about LiveChat is that it connects all the customers in a fast, efficient and simple way.

Sarvar Azimovich

Co-founder, Sleep & Beyond

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Loved for the
outcomes

The experience that i encountered with this software has been superb, it has helped our company turn live visitors into qualified prospective clients, in this day and age instant customer service and support are essential for any business.
VR

Verified Reviewer

Construction Industry

Getapp brand logo
Overall, this has solved a huge hole in our business - communication with our customers. We have been using LiveChat for over 4 years, and I wouldn't consider switching to another platform. The customer support we have received from LiveChat has been A+.
Avatar of Jessica L.

Jessica L.

Director

Capterra brand logo
Excellent resource for companies looking to increase customer support and sales. Livechat is a great resource for anyone looking to have top notch customer support.
LP

Luke P.

Business Owner

Capterra brand logo
Great, very easy, love the platform and customization, it is simple to manage and its also looks very professional.
Avatar of Fausto F.

Fausto F.

Graphic Designer

Capterra brand logo
Absolute game changer for our business model. With more and more clients wanting on demand service, this helps fill a gap we previously were not sure how to fill.
ML

Melissa L.

Housing Counselor

Capterra brand logo
We used it as a sales tool on our tourism related website. People used the live chat a lot and it has increased sales significantly. All in all, setting up LiveChat was a great idea.
AN

Antonio N.

Business Owner

Capterra brand logo

Trusted by companies and their customers

Positive reviews

3,100+

positive reviews

Monthly chats

50,000,00+

monthly chats

Websites using LiveChat

39,000+

websites using LiveChat

Turn visitors into customers

Turn visitors into customers

Get 14 days of LiveChat for free

Easy setup Robust reporting Ticketing system

33,000+ businesses
can’t be wrong

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Featured success stories

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“That’s the real potential of chat when done well.”

“We can generate even more leads, convert a higher proportion of customers and solve customer problems before they’ve even thought of contacting customer service.” Read the story

Jame Lowary

PatLive

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“It revolutionized the way we capture leads.”

“We wanted something that would give us an edge in lead capture over our competitors, and LiveChat did just that.” Read the story

Tony Palazzo

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customers now

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Gartner Digital Markets reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates. The Capterra Arrow logo is a service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Capterra reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Capterra or its affiliates. The GetApp logo is a service mark of Gartner, Inc. and /or its affiliates, and is used herein with permission. All rights reserved. The Software Advice logo is a service mark of Gartner, Inc. and/or its affiliates, and is used herein with permission. All rights reserved. As of August 06, 2021, LiveChat has an overall rating of: 4.6 out of 5 on Capterra based on 1123 reviews, 4.6 out of 5 on GetApp based on 1100 reviews, and 4.6 out of 5 on Software Advice based on 1123 reviews.