Secure. Reliable. Quick. Which is what you need an enterprise communication software to be to grow your business.
Meet your customers where they are. Manage interactions and see results in one streamlined app.
Use our native integrations and open API to get data flowing around your customer service and sales stack. Quickly move on to growing revenue and improving business outcomes.
Make sure that each part of your customer service platform is pulling its weight using clear analytics and reporting. Find the tools, channels, and integrations that maximize your ROI.
LiveChat and ChatBot are built to fit your organization’s customer service strategy and your tech stack. Efficiently scale to demand with a balance of AI-driven automation and the human touch.
Join these Fortune 500 companies
Build a more efficient sales and support pipeline with the right mix of automation and engagement.
It’s very intuitive and all the new improvements make our work much more comfortableAnita Patla
Team Manager, NJU mobile
Channel performance, customer engagement, ecommerce metrics and more. Get 20+ reports out of the box. Tell us what you need. We’re adding new reports all the time.
Our team is focused on keeping your team productive.
Account manager and tailored onboarding
365/24/7 tech support, guaranteed uptime SLA
Enterprise security standards, SAML-based SSO
Data centers with IBM servers and Akamai CDN
PCI/DSS Features HIPAA Features GDPR Ready AICPA SOC 2 Privacy Shield Framework
Higher return on investment
Quick and bulletproof implementation
Shorter time to value
Get all that and more with our team.Learn more
Give your team the right tools to efficiently communicate with leads and customers. Focus on superb customer experience from the first visit to the fiftieth interaction.
Reply faster with message sneak-peek and canned responses.
Automate data collection with chatbots and pre-chat forms.
Make teamwork easy with chat transfers and group routing.
Chat across channels and asynchronously, where and when is best.
Let chatbots and asynchronous communication do the work when your team is busy or away.
Build and train AI chatbots with templates and a visual builder.
Measure customer engagement across channels.
Check on the responsiveness of your support agents.
Send data to other platforms using integrations and the open API.
Sync data across sales, marketing and support software and work better as a team. Over 200 integrations plus all the possibilities of our open API.
Customer relationship management
Connect with platforms such as Salesforce, Hubspot, and Magento to share data and unlock powerful customer insights for your business.
Team productivity and automation
Automatically send data to Google Analytics, make helpful chatbots to guide your employees in Slack, and schedule online meetings straight from chat.
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