Messenger

Messenger

Apple Business Chat

Apple Business Chat

WhatsApp

WhatsApp

Email

Email

SMS

SMS

Website

Website

Salesforce

Salesforce

HubSpot

HubSpot

Microsoft Dynamics

Microsoft Dynamics

Shopify

Shopify

ChatBot

ChatBot

Slack

Slack

LiveChat for Enterprise

A customer experience platform that fits

Get the exact enterprise customer service platform you need with LiveChat, ChatBot, 170+ integrations, and an open API

Known brands use LiveChat - logos
LiveChat application - chats view
LiveChat application - team view
LiveChat integrations - logos
LiveChat application - chat view

Connect with customers at scale

Meet your customers where they are. Manage interactions and see results in one streamlined app.

LiveChat application - chats view
LiveChat integrations - logos

Integrate and move on

Use our native integrations and open API to get data flowing around your customer service and sales stack. Quickly move on to growing revenue and improving business outcomes.

LiveChat application - reports view

Focus on what grows revenue

Make sure that each part of your customer service platform is pulling its weight using clear analytics and reporting. Find the tools, channels, and integrations that maximize your ROI.

LiveChat application - team view

Build a tailored hub

LiveChat and ChatBot are built to fit your customer service strategy and your tech stack. Efficiently scale to demand with a balance of AI-driven automation and the human touch.

Join these Fortune 500 companies

Fortune 500 companies Fortune 500 companies

Move faster through the sales cycle

Make a more efficient sales and support pipeline with the right mix of automation and engagement.

  • Qualify leads with forms and chatbots
  • Speed up customer acquisition starting from informed sales conversations
  • Respond faster to customer questions
Illustration showing sales cycle Illustration showing sales cycle
Anita Patla
It’s very intuitive and all the new improvements make our work much more comfortable
Anita Patla

Team Manager, NJU mobile

Measure it, improve it

Channel performance, customer engagement, ecommerce metrics and more. Get 20+ reports out of the box. Tell us what you need. We’re adding new reports all the time.

Illustration showing reports in LiveChat

Reliability & security

Our team is focused on keeping your team productive.

Illustration showing onboarding

Account manager and tailored onboarding

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365/24/7 tech support, guaranteed uptime SLA

Illustration showing security

Enterprise security standards, SAML-based SSO

Illustration showing data center

Data centers with IBM servers and Akamai CDN

PCI/DSS Features HIPAA Features GDPR Ready AICPA SOC 2 Privacy Shield Framework

See how it all fits together

Your new customer service hub

Give your team the right tools to efficiently communicate with leads and customers. Focus on superb customer experience from the first visit to the fiftieth interaction.

Streamlined workflow

Image showing the enterprise feature

Reply faster with message sneak-peek and canned responses

Works with:
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Automate data gathering with chatbots and pre-chat forms

Works with:
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Make teamwork easy with chat transfers and group routing

Works with:

Flexible, multichannel communication

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Chat across channels and asynchronously, where and when is best

Works with:
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Let chatbots and help tickets do the work when your team is busy or away

Works with:
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Build and train AI chatbots with templates and a visual builder

Works with:

Advanced reporting

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Measure customer engagement across channels

Works with:
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Check on the responsiveness of your support agents

Works with:
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Send data to other platforms using integrations and the open API

Works with:

Integrations

Sync data across sales, marketing and support software and work better as a team. Over 170 integrations plus all the possibilities of our open API.

Customer relationship management

Connect with platforms such as Salesforce, Hubspot, and Magento to share data and unlock powerful customer insights.

Team productivity and automation

Automatically send data to Google Analytics, make helpful chatbots to guide your employees in Slack, and schedule meetings straight from chat.

ChatBot

WordPress

Messenger

Google Ads

TeamViewer

JoinMe

BigCommerce

ChatBot

WordPress

Messenger

Google Ads

TeamViewer

JoinMe

BigCommerce

MailChimp

Shopify

HubSpot

Dropbox

Pipedrive

HelpDesk

Woocommerce

MailChimp

Shopify

HubSpot

Dropbox

Pipedrive

HelpDesk

Woocommerce

Zapier

Salesforce

Analytics

Zendesk

GetResponse

Twilio

Zapier

Salesforce

Analytics

Zendesk

GetResponse

Twilio

Image showing LiveChat integrations

Get your tailored offer

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G2Crowd, Capterra, and GetApp logos