Software and IT
From signing up to upgrading and beyond, use smooth customer service to make customers fall in love with your technology.
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Over 36,000 businesses use LiveChat
Interact with prospective customers while they’re still on your website.
Reach out to visitors on high-intent pages using proactive greetings.
Let tailor-made chatbots handle repetitive questions to save time on support.
With our understanding of what makes a successful customer engagement strategy and your platform, we achieve engagement rates 150% higher than the industry average.Jonny Everett, Director of Customer Development at The Chat Shop
higher conversion rate
higher average session value
Get 14 days of LiveChat for free
Automation Robust reporting Ticketing system
Let customers connect via their favorite online channels like Messenger or SMS.
Allow conversations to start at any time, and reply when convenient.
Use message sneak peeks and templates to answer with just a single click.
Software & Services
Customer satisfaction results
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Boost your rankings with stellar customer service and outrun your competition in minutes!Sign up free
Fill your CRM with customer data from pre-chat surveys, interactions, and more.
Let chatbots guide customers on your website through signup, purchase, and launch.
Use 20+ comprehensive reports to stay on top of your data and growth metrics.
Choose from 200+ integrations and create a personalized hub to manage all your customer interactions.See all integrations
Collect a variety of data with enterprise-level security standards to improve your workflow.
Use a built-in ticketing system to handle complex cases with ease.
Tag recurring conversations to identify patterns and gather insights that help you improve.
36,000+ businesses in over 150+ countries grow with our products
From B2B SaaS to on-premise, we’ve got your back.
Try top-tier customer service software for 14 days
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