Jan is an aspiring designer, carpenter, cook and a mechanic. A true renaissance man, he loves to spend his time making furniture, cooking delicious food and restoring old VW Beetles.
As a chemical engineer, Agata loves getting positive reactions from LiveChat customers she supports. At those few and far between moments when she’s not helping LiveChat customers, she enjoys cooking, reading fantasy books and playing with her three cats.
Head of Support
Grzegorz is one of our Support Heroes. He makes sure our customers get fast and informative responses to their questions via chat and email. He’s a LARPer (that’s Live Action Role Playing), and one of the co-founders of the Liveform society that offers live role playing experiences. When not killing trolls in the nearby woods, he loves watching cheesy action movies from the 70s-80s era as well as all shark movies, including the Sharknado series, Ghost Shark, Sharktopus vs Whalewolf.
Hania is the gentle soul of our customer service. She spends her free time reading comic books with her cats. Occasionally, you can spot her at various cosplaying conventions. You need to have a good eye though, because her costumes are killer!
When he’s out of the office, Dawid enjoys a good cup of peppermint tea and a cosy blanket over a night out. However, sometimes, you can spot him owning the dancefloor at a party. He’s also an Italian food enthusiast and loves eating anything with cheese. Oh, and he loves road-trips and singing along – anyone up for a ride?
Most of the times, Oliwia can be spotted with a high-caffeinated drink in her hand, fueling her power to be 150% faster in anything she does. Thanks to this energy, she also has a high-interest in things that other people may find slightly unusual for a hobby. She’s a lover of animated movies, nordic mythology and extreme rollerblading. In her free time, she’s drawing her way up to create her own video game someday in the future, including characters from a fat sketchbook of hers. Pro-tip: you can get (almost) anything from her in exchange for some good, veg food.
Ola’s favourite pastime is learning new things. These days it is geek-speak. Previously it was Polish Sign Language, hardstyle kettlebells, and sailing. Her lifelong passion is the English language, in all its native and non-native varieties. Ola’s also a linguist with a keen interest in how people communicate, and ways to make communication better and easier. These interests made becoming a Support Hero a pretty obvious choice for her.
When he’s not thinking about how to help LiveChat customers, Krystian likes to think about the surrounding world and how everything works. He tries to see a positive side of everything and stays calm regardless of the situation. Meditation sessions in his free time are helping him achieve that. He’s a huge esports fan, focusing mostly League of Legend. He likes to play LoL himself when he’s not supporting his favourite teams.
A real team player, ready to help anyone in need. Although he doesn’t look like it, he enjoys team sports quite a lot – an all-out People person. Tonnes of warmth, understanding, empathy, and patience – everything a Support hero should have in one big package. Can be found either at work, hanging around with his friends or exploring the interwebs in search of the freshest memes. Oh, he’s also fixated on his beard.
Justyna’s spirit animal is a cat. She enjoys her time alone and likes to walk her own path without taking anyone’s advice. She’s independent, yet enjoys social connections. As a cat soul, she loves to be around warm people :) Her spirit of adventure, courage, curiosity, and exploration of the unknown pushes her to improve herself and extend her interests everyday. It’s known that the wisdom of a cat lies in the ability to remain quiet, observe, and then act when the time is right, so Justyna uses those abilities to reach her goals and preserves her energy even in moments of tension and action.
By nature Jedrzej identifies himself as chaotic good. In his spare time you can find him enjoying the competitive spirit by playing online multiplayer games. The time of his life? Warm nights spent coding or exploring the city with his energetic husky.
Technical Support Hero
When not helping LiveChat customers over chat, Krzysztof snipes the occasional typos and proofreads new Knowledge Base articles. In his free time, Krzysztof doesn’t shy away from a good science fiction or fantasy books, always leaving the less exciting genres for later. Krzysztof also likes multiplayer games he can enjoy with his friends online, including CS-GO, League of Legends and Destiny.
“It’s Kuba, not Jakub!” Besides being LiveChat’s Support Hero, Kuba is an ex-professional dancer, who’s in the meantime slaying monsters as a Witcher during LARPs. A kind soul that explores art in various forms after work: graphic, music, movement, movies or literature. He can eat ALL the amounts of mint chocolate chip ice creams, even if the temperature outside is lower than the ice cream itself.
Technical Support Hero
How do you recognize a speed racer? You don’t; they go into hiding. Kacper might be seen as a quiet guy who supports customers and daydreams about new graphic designs. But what you don’t know is that he loves speed – whether it’s a bike or a scooter, he puts on his high-speed gloves and breaks all possible road rules!
A full-blown Support Hero helping anyone who needs help on our website. Wojtek has the responsible task of making sure every customer is satisfied. A self-made scholar dabbling in history, sociology and behavioral psychology. When not thinking why people are acting they way they are, Wojtek likes to spend his evenings reading fantasy books and watching movies.
Partner Relations Specialist
At work, Anika tries her best to support and help our customers. After hours, she is a cat lover, gamer girl (she’s a huge fan of the Dark Souls series), artist and a teacher. In love with literature, cleanliness, her cats named Porthos and Aramis, and LARPs where she plays her 8-choir Renaissance lute.
As a part of the Support Heroes team, Lukasz always tries his best to pass on his knowledge about LiveChat to the customers. In his free time, he is interested in a variety of activities such as traveling, swimming, yachting, and going outside to camp with his friends, but there are 3 things that Lukasz loves: history, LARPs, and board games. When he was younger, he was even thinking of making his own board game about the history of Poland. Nowadays, he is a part of “Creatio ex Nihilo” organization, which creates LARPs based on local history.
Technical Support Hero
Solving problems with calm approach and unbreakable patience, Jakub makes sure every customer leaves our chat satisfied. When asked, he claims to be neither a dog or cat person, as he simply has sympathy for all living creatures. Hoping to substantially grow his animal family in the future, he currently enjoys spoiling his four furry companions, a cat, a rabbit and two squeaky guinea pigs.
Maciej is a part of our Support Heroes team, always ready to give them a helping hand. After hours, he creates the magical LARP (Live Action Role Playing) worlds for his players. He’s really passionate about both traditional and experimental food and craft beer he creates in his own brewery, better known as his kitchen. In his spare time, he catches and breeds Water-type Pokémons.
Ziemowit is a part of our Support team and makes sure that no customer question goes unanswered. He’s a very complicated man. On the one hand, he’s a sybarite who likes to indulge in good food, music, movies, books and alcohol. On the other, he’s a masochist that likes to lose time and time again while playing the menacing Dark Souls series. He’s also a father of four, which I guess falls somewhere in the middle.
Kasia is one of our support heroes. There are two things she really loves (besides helping customers) LARPs, which are live action role playing sessions, and horseback riding (she even co-owns a Konik). Since both these things take up a lot of time and preparation, Kasia is often forced to choose one over the other when planning her activities for each week.
Having spent ten years as a teacher, Dariusz decided it was high-time he moved forward. His communication skills and passion for educating couldn’t have been left unattended, therefore it was clear he would best utilize them as a Support Hero. Dariusz is a die-hard fan of our neighbouring radio station – Radio RAM. In love with Boards of Canada and the downtempo genre. Gamer, runner, cyclist, dog person – those are just few of the nouns that could best describe him.
Kind, symphatetic, entertaining. The only thing Michal doesn’t like in humor are funny cats. He’s a huge fan of LotR and MCU (Tony Stark rocks!). When he is at home, he spends most of his free time on TeamSpeak 3 server that he owns, talking with friends and playing games like League od Legends, CS:GO and kalambury on Kurnik.
Technical Support Hero
Michal works in tier two support and takes care of all the difficult technical problems our customers face. He likes to dabble in technical and IT stuff in his free time as well. When not doing that, he’s spending both days and nights to consume as many books as possible. These binge-reading sessions are probably the reason why Michal and caffeine are BFFs. All that reading doesn’t leave him a lot of time to do anything else. This is why he knows only three chords after six years of learning to play the guitar!
Technical Heroes Leader
A real charmer, gentleman and jack of all trades. Lukasz dabbles in many LiveChat projects ranging from sending email newsletters to servicing our affiliate program. He has a heart of gold and never refuses when asked for help, even if he has his hands full.
Inbound Sales Specialist
Pawel is our most experienced Inbound Sales Specialist. His professional career abounds with plot twists. No matter whether he was a local radio station reporter in Czestochowa, an athletic center manager in London or a tech startup CEO in Silicon Valley, he always focused on solving people’s problems. He loves learning about our customers’ expectations, performing a thorough needs analysis and finding the optimal way LiveChat can support businesses. In his free time, Pawel is a passionate triathlete and a growing fan of surfing, steadily moving towards bigger waves.
Customer Success Manager
By all means, this guy is making our customers delighted. He’s a former London’s Cabbie who’s building castles in the air about 993 Turbo S. There’s nothing he enjoys more than a long night ride while blasting the finest tunes. An avid sports fan who likes to stay up late and watch the NBA. Last but not least, he has a jillion sneakers, so you’ll never see him rocking the same pair two days in a row.
Judyta is a sales person with a focus on the best customer experience. She believes that there’s no planet B, so when she’s not on a call with customers, she supports the environment by starting from herself, and travels the world to enjoy the various variety of its beauty. She’s an animal lover who eats no meat and has an adopted dog from an animal shelter.
Customer success is her success! Besides LiveChat, Asia is a team member of Thinkle. Using Design Thinking and Service Design methodology she helps companies understand their clients’ needs. Born to create innovations and generate ideas. The ability to convince people to almost everything is her superpower. In her free time, she’s a passionate windsurfer, basketball player and an amateur graphic designer. Hopes one day she will pass the pilot license with flying colors!
Customer Success Manager
When not helping our customers, Marcin is fighting villains and saving damsels in distress during LARP (live action role playing) sessions. He’s a zealot when it comes to fantasy genre. Marcin is in charge of a LARP association called Fantazjada.
When asked for 3 best things in the world, Karolina always answers: sleeping, food and pandas. Don’t be fooled though – she’s an extrovert with huge love for social meetings and music festivals, who can never stay for too long in one place. Before starting her career, she had been working as a waitress. Serving clients never left her heart though, as here in LiveChat she’s also devoted to increasing customers’ satisfaction.
Martyna is one of our dedicated Account Managers, ready to help anyone and anytime. She’s an adrenaline junky. You can usually find her doing all kinds of thrilling activities like snowboarding, cart-racing or performing cooking experiments in the kitchen. Martyna’s also a crossfitter with a special place in her heart for heavy weights. She’s a dog person and a huge fan of bulldogs.
Fighting problems of our customers with passion and commitment. His work motto is “If our customers are happy it means I’m doing a good job”. In his free time he’s improving his guitar skills and beginning his running adventure, hoping one day he will cross a marathon finish line.
Privately, Malwina is Baloo’s – her dream Shih Tzu dog – mommy. After hours, she is a wannabe beautician: care treatments are her hobby. When summer comes around, she spends her free time rollerblading or riding a bike. When there’s snow outside, she loves painting, getting on with her DIY projects, and drinking hot cocoa. Multitasking is her superpower.
Head of People
Agnieszka is responsible for HR at LiveChat and generally makes sure that we don’t want to kill each other on a daily basis. That takes a lot character and Agnieszka has no shortage of that. She’s a real rock’n’roller who enjoys live performances at music festivals. She also has a calmer side: she likes photographing everything, reading up on mountain-climbing expeditions and training her dog.
Junior Business Partner
Jolanta is our Junior Business Partner who has started her career at LiveChat as a Senior Recruiter focused on matching candidates to the company culture. These days, she supports the LiveChat people from the first to the last day of their journey and gives our leaders expert advice on all people-related aspects. As you can see in the photo, she’s addicted to traveling around the world, preferably solo. Her favorite place to be? An airport, where all adventures begin.
Aneta is the recruiter on a never-ending mission of attracting best talents to LiveChat. Her goal is to build the best team in the world, and she will most likely succeed as she has winning coursing through her veins. She loves team activities and challenges, and probably that’s why she devoted herself to HR and basketball!
Ania is a recruitment specialist who is a part of the People team at LiveChat. Her job is partly like being a detective who is responsible for finding great talents and then being with them on every step of the recruitment way! She’s also interested in internal communication and candidate experience. After hours, she’s a big fan of books and permanently in love with her bunny.
Szymon is our Front-End guy taking care of the Agent App. At work, he shows his pedantic approach towards code quality and application’s architecture, which sometimes leads to long discussions. Privately, he’s known for his very wide and niche music taste, as he finds pleasure in the sounds of 8bit chiptunes or 90s screamo. Besides that, he’s a fan of Magic the Gathering, postapocalyptic culture and traveling in DIY mode.
Jakub is a Front-End Developer working on our Developers Program. He is passionate about all aspects of web development from Agile project planning to the deployment process. Jakub loves to travel with his wife and tries to visit new places every year. In his free time, he enjoys good movies, football, and speedway. He also likes to collect soundtracks.
Jarek is one of our Front-End Developers who works for the Growth team. He loves to travel and experience new countries and cultures. Besides that, he’s into games, and learning to boulder.
Dominik is a working student of computer science. His owes his passion for programming to the CodersCrew society. In his free time, when he is not helping with the Developer Program, he is keen on skateboarding, chilling with techno music and playing Gothic 2: Night of the Raven.
Junior Front-End Developer
Lukasz loves spending time on learning new front-end technologies. He is responsible for fixing bugs that will be found in the Agent App and also expanding the application by writing new functionalities. In his free time, he loves to do and explore new sports. Recently, he’s found playing squash very entertaining. If he’s not found doing sports, then he’s probably playing some games on his console, reading an amusing book or playing some board game.
Marek is a Front-End Developer working on our Agent Application. In his daily job, he appreciates good communication and code quality. Despite his introverted nature, he can’t stop talking about things he loves the most: hiking, jogging & traveling. A solo mountain expedition sounds like a perfect plan for the upcoming weekend or a lazy afternoon. He’s on a ninja level when it comes to finding possibly the cheapest airline tickets. Besides that, he’s also a big fan of board games and fast cars.
Dobrochna is a Front-End Developer and Agile enthusiast. She loves hiking and sailing, both at the same time if it’s possible. That’s why she’s crazy about Norway. She also starts her first steps in photography, so keep your fingers crossed!
Marcin is a part of the Front-End Development team working on the Agent App. He joined LiveChat to improve his skills and to be a part of a company that solves customers’ problems. In his free time he enjoys playing online games with his friends, and as a born team member, he does his best to achieve the team victory.
Bartlomiej, or Bartek for short, is a man of great passion. Whether he displays it on a football field or when developing our API and web application, he always gives his all. The proud father of our ticketing system and a dedicated fan of FC Barcelona.
As Back-End Developer, Olek is responsible for what happens behind the scenes of LiveChat. After work, he enjoys genre TV shows and sporting events – supporting Polish athletes in whatever sports they compete in. Avid cyclist. His spirit animal is a dolphin.
Michal is a Back-End Developer and proud father with a passion for event-driven communication. When he’s not swimming in the digital ocean, he crafts some badass riffs on his guitar. He also loves to play football as it helps him to develop team skills even further.
TaliBUG hill fighter club member. In LiveChat, he can be found as Quality Staff Sgt. An experienced QA Test Engineer with a strong interest in projects that require both conceptual and analytical thinking. Fully committed to eliminating bugs, fully satisfied when got one. In private life absolutely addicted to military equipment.
Test Automation Engineer
Marcin is responsible for developing and deploying automated testing solutions that help to find bugs in software. Apart from testing, he is passionate about travelling. A few times a year, he grabs backpack and goes someplace he has never been before. He thinks that the most exciting moment in journey is a departure into unknown lands. His favourite travel destination is Southeast Asia.
Test Automation Engineer
A down-to-earth guy in a constant balancing act of searching the golden mean in life. Sebastian’s primary duty is to make hundreds of test cases magically performed on their own. Outside work, when the weather is favorable, he is probably hiking or climbing. When it’s not, presumably he watches Friends for the nth time, has a good read or plays indie video games. Salted peanuts addict.
During the day, Bartek looks for bugs and makes sure that the statement “you’ll be happy with it” is not a result of a miracle, but a positive coincidence of unfortunate events. Sometimes at night, he’s in search of new stars and galaxies in the sky. He also won’t say no to good sci-fi books, games, and films.
Test Automation Engineer
Damian is a Test Automation Engineer, who’s responsible for the development and maintenance of automated tests. When he doesn’t look for bugs in LiveChat, he likes to spend time with his family or on his lovely ATV, trying to discover new roads and reach new places.
Kaja was born to break things, and that’s why she became a tester. Every bug she finds gives her a disturbing satisfaction. In her free time, she ruins her health with exhausting travels with millions of transfers. She would like to be everywhere at the same time. Kaja also loves sophisticated memes and ironic humor, so when she tells a creepy joke over a coffee, stone-faced, don’t be surprised. Sometimes she looks like she wants to murder everyone, but don’t be afraid – it’s just her face in the morning. To win people over, she uses her dog, Izu. Izu is the coolest, isn’t she?
Krystian is known for his thorough and meticulous work as a software tester. He dedicates himself to his work to achieve the best possible results. Although he keeps his tasks in perfect order, in his spare time, he likes to mess around a little. He relaxes by listening to techno and gives himself over to his passions. One of his main hobbies is climbing. He likes to keep his body fit and mind healthy by solving boulder problems. Of course, as a geek person, Krystian is interested in astronomy and loves to play video games. Known for his perfection, he masters them to the highest level!
At work, he makes sure that our products quality is tip-top. At home, he cares about the quality of the food. Apart from that, keen cyclist that likes watching movies from his couch.
Although Kacper is rather calm on a daily basis, he can turn into a real beast when searching for bugs! He is a huge fan of the shift-left approach to testing: one should not only know their enemy but their software as well. At LiveChat, he takes care of our chat widget, making sure that the chatting is a top-notch experience for our customers. When not focusing on work, Kacper is a jack of all trades and a master of none, reading about philosophy and psychology or watching football in his spare time. When the weather is nice, he loves to go for a run. However, his most loved activity is skiing. He dreams about becoming a digital nomad and hiding inside a mountain cabin somewhere in the Alps.
Paulina is a native Silesian. Apart from working in IT for over three years, sports were always a part of her life. She was a Latin and ballroom dancer for 12 years. After that, she moved to Wrocław for studies and replaced dancing with strength training. An unusual move, but it worked perfectly for her. She is a decorated powerlifting competitor with many Polish records under her belt. She believes that you can achieve anything you want, but you have to work hard for it. Hard work and consistency always wins with genes! In her free time, she likes cooking and baking as a way to relax. She is also a lover of nature.
Music makes people more passionate about other things in their lives. Researchers found that listening to 10 of your favorite songs before work improves productivity, creativity, and makes you more open-minded. Mateusz uses this technique to enhance his performance. Besides music, his favorite discipline is cloud computing. He puts all his effort into making all LiveChat’s cloud services run smoothly.
Jakub is responsible for intricate details of HelpDesk’s API. Atavistically compelled to overthink worst-case scenarios. When not occupied by work, his mind wanders towards everything even remotely connected to new technologies. Loves sci-fi, PlayStation, soldering things, and commuting on his bike. Got questions about Apple products? He has the answers.
Mateusz works on the LiveChat chat widget. He’s responsible for keeping it bug-free. Interestingly, his bug-squashing abilities also come in handy during Pandemic sessions he likes to host. Mateusz is really big on board games. He has a sizable collection of games he often brakes out to play with friends. Apart from that, he likes to make people sweat with his backhand on a squash court and listen to rap music.
Lukasz loves astronomy, and therefore when working on the LiveChat’s backends, he focuses on efficiency, performance, and simplicity.
Grzegorz is by nature a lazy creature. Being young and naive he tried to fight it but with time, he learned to embrace it. Nowadays he channels his inner laziness to fight his one true nemesis – repetition. It doesn’t matter whether it’s a mundane everyday task or a part of code that looks suspiciously familiar. If it can be automated or generalised it will end up that way sooner or later. Preferably much sooner since having to repeat something takes away precious time. Time that can be spent on a good book or tv show or even better on playing games and theorycrafting.
An economy major with a love for web development. He likes to travel so much that he went on a six-month trip to Portugal where he divided his time between sightseeing, photography and freelance web development projects. No hour is too late for Jedrzej to do some coding. He often stays up until the wee hours of the day whenever he finds a particularly fun coding challenge. A dedicated meat eater, Jedrzej likes to cook and eat burgers.
Filip is a software developer with particular interest towards Front-End and design. While he’s no stranger to any CSS, he’s keen on data crunching too. He takes care of developers’ experience and relations at LiveChat. When offline, Filip enjoys producing creepy noises on his digital piano or tinkering with microchips. In the spare time he runs a photo contest for youngsters in Poland or plays a side role as Marv.
Pawel’s two main passions are cooking and programming. He believes they both have the same principle – you have to use algorithms (by some people called ‘recipes’). To make something genuinely delightful you also have to improvise a little. When not cooking or programming, he spends his time on philosophizing, learning new languages such as Go and Spanish and teaching his dog, Papaj, new tricks.
Head of ChatBot
Darek is at the helm of our Research and Development team working on Natural Language Processing (NLP). Thanks to his surgeon-like precision and attention to details, you will soon be able to have a conversation over LiveChat with a chat bot. After hours, Darek explores topics like modern medicine and computer-assisted diagnostics. He also likes to test how steady his hands are by constructing electronics and to chill out a bit by watching a movie.
Server guru, who never gives up and is a very goal-oriented person. Cares about system reliability and stability. Your software depends on his work and great experience.
Pawel is our virtualization specialist. Apart from fidgeting with our server structure, matrices and data centers, he’s making sure that everything runs smoothly. He’d want to virtualize everything, from servers and networks to matrices and desktops. When we tell him that this much virtualization is madness, he only says: “Madness…? THIS IS XAAS!”. When not freaking out about virtualization, Pawel trains crossfit and tries his hand in long distance running.
His first programming adventure was all about building Flash/ActionScript apps. Passionate about software craftsmanship. Avid learner, always eager to explore the unknown. Dedicated to platform APIs development. Cache invalidation is his middle name. After hours, he loves spending time with his family, hiking, or reading historical fiction novels.
Works with passion on all the activities of product development cycle. He is a savvy sailing master and great leader. In his free time, Krzysztof sings in academic choir and plays bass.
This DevOps engineer is well known for being a dance leader talent and having perfect haircuts. He’s a family guy who enjoys quality time at home but also doesn’t mind the adrenaline rush when snowboarding in the mountains.
Senior Front-End Developer
Marcin loves programming, and he’s all about creating quality user experience in HelpDesk. Building cool stuff with code is his big love. From small applications to big businesses, Marcin aims to be the go-to expert when it comes to technical solutions and making stuff “real”. Out of work, you can probably see him lifting weights, talking about philosophy, animals, new fancy tech, or playing computer games. Talk to him, and you’re going to learn about a new sea creature (or two) you’ve never heard of.
Michal is in love with all kinds of electronic equipment ever since a power outlet electrocuted him. During the development process of backend services, he likes GOing fast without coffee, especially CoffeeScript. He also believes that every problem can be solved using a Redis database. In his free time, Michal is looking for discovering new travel destinations, music genres, sports activities, hobbies, and food. He can’t start a day without saying „Eldoka Mordeczki” to his fellow teammates. He also thinks that dachshunds are a superior dog breed.
Filip is a member of our ChatBot team that takes on the latest and most innovative projects. Concepts like NLP or machine learning are his bread and butter. He likes to blow off steam by cooking (did I mention he’s a pro cook?) and watching a good movie. He likes a good challenge, but the puzzles he solves are unlike the typical crosswords you normally see.
Lukasz makes sure that our network infrastructure is operating at optimal levels. A Linux whisperer, Lukasz brought a lot of server administration experience acquired during multiple EU projects to the table. He likes to spend his free time shoving chips across the table to surprise opponents who think he’s holding a low pair when he’s got a full house.
Hubert is a member of our ChatBot team who came to LiveChat after a very successful run at our hackathon. Hubert takes on concepts related to NLP and tries to introduce them to LiveChat. He’s also responsible for preparing clean and friendly user interfaces. His out-of-the-box thinking helps him offer the optimal solutions in both these areas. In his free time, Hubert likes to read a good horror story, preferably from Stephen King. He’s also a big movie buff, especially when it comes to sci-fi and fantasy flicks. As you can see, Hubert is also really fond of cooking. However, it’s usually some kind of delicious food and not crystal meth.
What you see here is a programmer trained to perfection. A pair of hands engineered to type in hundreds lines of code for LiveChat’s API. And a mindset to master the most epic API methods.
As a break from developing the API, Grzegorz likes to blow off steam on the football field, by cruising down the highway on a motorcycle and by schooling people in Counter-Strike.
Once worked with bacteria, now still enjoys breaking things down and explaining the difficult. English is her favorite programming language. When not at home watching Gilmore Girls or sewing, she’s probably hanging out with friends, buying another plant, or on the tennis court trying to hit the ball.
A UX designer by day, a quantum physics and astronomy freak… also by day. A woman needs her sleep. As an economy Master with designing and React coding skills, Marta loves making digital products as close to perfection as possible. It could be so easy, but finding too many things just a little too interesting is her biggest guilty pleasure. After hours, you can find her playing calming guitar tunes, kicking asses on the squash court, or passing across mountain chains. Most welcoming with a snowboard affixed to her like-to-be-lazy feet.
Justyna is a wacky UXI designer with a passion for great customer experience. As a true hipster at heart, she loves good cuisine, vintage fashion, analog photography and sad songs. She plans to buy a camper, travel and become a true citizen of the world.
Fast & Furious. Fast in completing tasks and furious about bad design. Years of experience in the field mastered his UX & UI skills. Now as a Product Designer he puts that all to work to create the best user experience ever. Privately, motorcycles freak, hardcore gamer, watch enthusiast, spicy food connoisseur.
Patrycja is an experienced problem hunter and a design mastermind. She combines these skills to come up with simple, user-oriented interfaces and no bug can deceive her! In her free time, she takes long walks (she has walked across almost whole Australia) and hunts stars falling from the night sky.
Michal is focused on designing interactions of the chat widget. He’s passionate about animations and experimental electronic music which he also produces at nights. In his free time, he loves to play basketball, watch audiovisual performances, and read sci-fi books.
Head of LiveChat
With so many product development ideas flying around, Karolina is the person who makes sure that all of them end up serving our customers. As a Product Manager, she researches new features, makes sure they get to our customers ASAP and then checks how big of an impact they make. As an avid cyclist, Karolina likes to spend her free time on a bike, going up and down the hills and enjoying the scenery.
A product guy with a strong focus on business and metrics. People believer. In his free time he likes to read books and check new food places around the city.
Gosia can snipe difficult tech problems with the same proficiency and skill she displays when hitting targets at an archery range. In her spare time, Gosia drinks mead, wears leather armor and hunts goblins during outdoor LARP sessions.
If LiveChat was hiring for the incredible sense of humor, she would be a CEO. In the meantime LiveChat values skills, experience, and positive attitude more so she works as a Project Manager. She is ready to solve the most complex and cross-team prob… ummmm… opportunities :). Sylwia is also passionate about coffee, does latte art like a pro and she has a happy soul of a backpacker. All that in one body!
Milosz is a certified philosopher, father of two cats and 19 plants. He’s in love with traveling for a long time. Milosz is on a mission to build useful and usable products for clients. That’s why he uses a mix of analytical thinking and digital trends knowledge to understand their needs and problems better. In his work, he also focuses on the atmosphere in his team to fully develop their talents and happiness.
An apprentice wordsmith with quite a temper and a passion for writing. A spitfire that gets pulled into arguments easily but always has a laugh about it afterwards. When not writing, Jacob spends far too much time gaming, watching B class asian movies and riding his road bicycle.
Ania is a (UX) Researcher, translating challenges into questions and answers into actionable insights. She can spend hours listening to people and analysing a subject without her brain getting overheated. When she finds the answers, Ania dresses them up in ironic humor and lots of funky numbers. She says that’s thanks to her knack for balancing between art and science, psychology and business, digging deep and looking wide. In her free time, she is usually staring at power sockets in modern art museums, wandering around abandoned buildings, and hunting items with souls on flea markets.
Graduated from Spanish philology to quickly learn that her boundless patience is perfect for working on endless SQL queries. She’s into getting as many break-through insights as possible, data visualization, and data warehouses. In her spare time, Lucy plays lacrosse, board games, participates in Pub Quizzes, and takes care of Brenda—her beloved Labrador. At night, she dreams of watching every TV show ever created.
Head of Social Media
Agnieszka takes care of our social media channels and makes sure that our followers receive a healthy dose of interesting stuff every day. She spends way more time talking to people online than she does with us in the office. When we do manage to talk to her, it’s always about amazingly cheap travel deals, the new hot kale diet and the occasional dry joke (so, so dry). Even though this may sound like a strange combination of topics, she probably has us all figured out since she majored in psychology.
Knows dark sorcery of PPC Ads, Analytics and Tag Manager. +15 Google Analytics skills, +40 magical power to data-driven marketing, +25 experience to quick conversion setup and +30 wisdom to spreadsheets scripts. In free time, he’s playing games (has been running esports team for a year), riding a motorcycle, walking in Tatry mountains and gaining more knowledge about online marketing.
Daria loves interacting with online communities and answering questions concerning chats and bots. She is a former English teacher and sharing knowledge is in her blood. After work, she enjoys taking pictures of industrial cities and using Zenit lenses while doing that. And from time to time, she plays some Indie Folk melodies on her best-loved ukulele.
At the age of 7, Patrycja started her music adventure just to find out, many years later, that media and social communication are what really turns her on. She has become so psyched over new media and technology that she made it her number one hobby, with a goal of becoming Patrycja Bilinska, Ph.D.
Currently, she takes care of the way people look at LiveChat.
PS: She promised to play a flute concert someday so look out for invitation in you postboxes!
Erik has worked in the creative field for the last 25 years, covering everything from sports to city council meetings to technology. During that time, he’s served as a writer, designer, editor, publisher, and content specialist. He has also owned a variety of businesses (his first was a comic book store) and founded The Outrider Magazine in Wilmington, North Carolina and Food & Spirits Magazine in Omaha, Nebraska. Originally from Nebraska, he now calls Wroclaw, Poland home.
Olga is a Content Writer, who can also do some buzz in Social Media. She loves connecting to new people via social media. She’s amazed by the power of 140 characters. Passionate about travels, compulsive shopper and good food lover. She loves spending free time on tennis court.
Justyna is a rebellious spirit that will either knock you out with her writing or with her fist. When not working, Justyna practices her roller derby skills under the name of ‘Bad Devil’. She’s also a part of the first polish national team that played part in Roller Derby World Cup. Yikes!
Bartek is an early riser and is always the first person from marketing to appear in the office. He arrives in “a state of trance” and wonders how to outsmart Google. A backpacking lover and intermittent fasting enthusiast, he’ll never miss the opportunity to go to an interesting training or keep his trance alive at a trance music festival.
Head of Content & Search
Piotr takes care of LiveChat’s organic growth and website performance. He’s an avid lifespan biology researcher, always on a hunt for new insights into human aging. When not expanding our brands’ reach or designing superhumans, he studies Japanese, one kanji at a time.
Senior Web Developer
Dawid takes care of our website and makes sure everything works and looks as good as it does now. Dawid’s fluent in a dozen or so programming languages and likes to automate everything he feasibly can. In his free time, he’s a loving husband and a father. He’s also a huge jazzhead and a big proponent of the free market economy. He could talk about these two things all day (and probably all night if you let him).
Partner Acquisition Specialist
Michal helps us find more and more Partners for our Affiliate Program. He’s quite the traveller and Europe is slowly getting too small for him. Right now, Michal has his sights on a far bigger goals: Asia, South America and Africa. To blow off steam, he likes to play games – both on the football pitch as well as on his gaming console.
Motion Graphic Designer
His favorite color is black. Why? For the glory of Satan, of course! Bart is a minimalist.
(Web)Surfer since 1996, Maciej wrote his first line of code two years later. During his BSc in Computer Science, he merged an engineer’s mind with a creative soul and took the design path. His style comes from precision and symmetry, where every detail matters. Maciej brings designs to real-life while exploring users’ needs and blends meaningful values with a business strategy. He loves cars and racing them at night. Surfer wannabe who also longboards, watches Formula 1, and casually plays basketball.
Brand Ambassador/Video Host
For the last 20 years, Marcos has held basically every position in the sales and marketing world, from a junior sales to a CMO. Now, he shines in LiveChat as our brand ambassador and the face of our knowledge-sharing project Success. He is a one of a kind public speaker and truly enjoys helping and getting the best out of the people around him. He is originally from Chile but made the world his oyster.
Product Marketing Manager
He thinks that stopping bullets is way easier than building meaningful products. That’s why he always tries to see a broader perspective of his work. He’s a strategist who loves the process of discovering and creating new things. In his free time, he likes taking photos and listening to audiobooks. He’s also a sports enthusiast.
Patrycja takes care of our LiveChat and HelpDesk websites by giving them new designs. She graduated from branding studies and was a marketing specialist before she started working as a web developer. She even founded her branding magazine, yay! She is a pleasant and empathic person, always focused on understanding other perspectives. In her free time, she reads books about science and psychology. She loves traveling and experiencing new countries.
Junior Full-Stack Developer
Jakub works on integrating LiveChat with other platforms. It’s thanks to him that you can easily install LiveChat on your website’s online shop or in your fridge. After hours, he studies computer science at “Polibuda”, reads a lot of fantasy books (especially those written by Polish authors), and rides a bike. He is powered by a black coffee engine. Without sugar, of course.
Responsible for the visual layer of the LiveChat product. Interested in the areas of UI, usability and motion design. Knows how to transform business needs into a visual layer satisfying the needs of users. Marcin is always looking for the best way to solve a problem. He loves bringing projects to life with prototyping. In his free time, he explores the world from above with a drone. A huge fan of the “Saw” movie.
Jędrzej is a designer by day at LiveChat and a designer by night in a local church. There are two things he could talk about all day – Jesus and branding. In his spare time, he enjoys playing on cajón, traveling with his wife, pretending to read books and eating in new places. He probably listens to Spotify more than you, which translates into his latest passion – DJ-ing.
Customer-focused guy. Daniel is always willing to go the extra mile to get the job done. A rebel to the status quo. He loves a challenge. Known to be a book freak and avid long distance runner.
Imagine a guy that travels to all the places that you’ve always wanted to go to. A guy that skis down the world’s highest peaks, climbs the most difficult walls and wins marathons. He’s sensitive to the beauty of art, music, and poems. A guy that is always there for you, ready to listen to your problems. Well, Kamil is not him. Kamil is just another creepy dude from IT.
Impossible? Michal believes in six impossible things before breakfast! As a former game designer, he tries to solve any problem with creativity to find the best solution. At odd times he becomes a full nerd and starts a coding marathon, which usually results in new LiveChat integration or internal tool. In his spare time, Michal is an active member of Dziobak Larp Studio and TURBOLARP, where he is a Technician Guru for various extraordinary experiences. He loves music (both listening and producing), and music loves him.
Przemek is responsible for the development and maintenance of the LiveChat website in its evolving beauty. With a soul of a hacker, he perceives life as a series of happy little problems waiting to be solved, yet still knows when to relax. Apart from LiveChat, he is a bassist, singer, and operations manager in the Bleeding Moses band. He also has an electronic workshop where he designs and constructs guitar stompbox effects and MIDI controllers. On top of that, he has a blog about rock band logistics, management, and technical tips and tricks.
Partner Program Manager
Pawel is responsible for finding places where people talk about LiveChat and participate in those conversations to spread our brand even further. As a typical NBA fan living in Europe, Pawel goes to sleep really late and is barely conscious in the morning. That’s why a cup of joe is the first thing he thinks about when he comes to the office in the morning. You can usually find him with his headphones on, listening to some weird stuff or, to his all time favorites, the Beastie Boys.
If you wonder who is crazy about typography and stopped using Comic Sans in elementary school – it’s Gosia. She uses the language of visual communication on a daily basis by combining illustrations, editorial and information design with a pinch of humor and a splash of color. When she’s not performing her graphic voodoo, you can probably find her listening to music unless she has her nose in a book. She’s also a cat lover with a bit of a sweet tooth.
At LiveChat, most of the motion pictures are Ari’s job. He rides a skateboard and snowboard but also grooves on Sci-Fi movies, astronomy, and quantum physics. After work, he takes his videography only as a form of personal expression. Secret weapon – color grading.
Wojtek is responsible for the technical part of the LiveChat Partner Program. He’s a very goal-focused person who loves to spend his free time on traveling and meeting new people while he’s at it. His attitude to work and spending free time can be pretty well summed up with his favorite motto: “Real life begins at the end of your comfort zone.”
Agnieszka is our dedicated special tasks agent. She makes sure that we don’t forget to eat and helps us to put 100% of our time into preparing the best live chat out there. On one hand Agnieszka is an avid climber. She loves spending her free time scaling steep rock walls along Via ferratas. On the other hand, she likes sailing and is an certified inland skipper. Between her climbing and sailing adventures, she likes to work on DIY projects like rejuvenating old furniture.
Ania is a financial whiz. On a daily basis, settles accounts, takes care of tons of important documents, approves payments and assigns the heap of invoices to collective payments! Quite challenging, right?! Offstage, Ania is a happy mother who dreams about becoming an astronaut and going into space.
Normally Justyna takes care of invoices to be entered and accounted on time. In a nutshell, she cares about the satisfaction of our contractors. Any questions about finances? Go ahead! In her free time she loves skiing, it’s a part of her life. She also enjoys traveling around the world, especially to Italy :)
Attorney at Law
Katarzyna helps LiveChat with all legal issues. Instead of using C++, NodeJS, GO or HTML she strongly prefers to use “real words”. Active, always busy, likes challenges and adrenaline. In her free time she likes traveling, sports and good movies but her true addiction is dancing. As a professional lawyer, she never loses her appeal.
Investor Relations Manager
At LiveChat, Marcin cares about our shareholders and investors. When he doesn’t answer their questions, he cultivates his inner-geekiness (by playing games such as Mass Effect, reading books by Lem, Tolkien, Dukaj, Martin, and others, or watching TV shows such as Babylon 5, Expanse or Firefly). Some time ago, he and his wife, Ania, were adopted by a dog named Maja, who agreed to move out of the shelter and live with them.
Attorney at Law
Kasia supports the LiveChat legal department with her extensive knowledge of intellectual property law. She is proactive, naturally energetic and invigorated by new law challenges in a fast-paced IT environment. In LiveChat, she tackles contracts and IP life-cycle management with tenacity and an analytical mindset. Well-versed in identifying projects risk and keeping deadlines. Diligent, self-driven lawyer and, at the same time, warm, smiling, passionate about family life. An avid reader, lover of design, board-games, and food.
She became an accountant because the association she was a member of needed a treasurer. A scout guide, LARP organizer and player. She loves both team and individual sports, like basketball and aerial hoop. And boogie-woogie, the only dance in the world that matters. Also mountains, dogs, books, and TV series. And she thinks that someone should invent Time-Turner because the day is definitely too short.
Member of the Board
An integral member of LiveChat from day one, Urszula heads up the company’s finance and administration activities as CFO. She has 12 years of financial experience with both public and venture-backed companies. Urszula holds a Master of Arts degree in accounting.
First O in ‘COO’ stands for ‘operating’. Making the company operating at full throttle is Piotr’s main focus. He does his best to reforge LiveChat’s strategy into action. Huge people believer and a sports enthusiast – he loves squash and bicycling.
Well versed in the art of accounting, Joanna makes sure that every invoice, declaration or any other important piece of paper is double-checked, signed and archived. When not mastering her paper-fu, Joanna likes to skid dangerously fast on snowy mountain slopes or conquer muddy and forgotten paths on her bike.
Responsible for our Back-End infrastructure. He has vertical responsibilities and full understanding of servers and web services.
As LiveChat’s CMO, Szymon focuses on expanding product visibility and reach through SEO, integrations, partner programs and more. Szymon is a Certified Google Adwords Professional and worked in the domain/hosting industry before joining LiveChat in 2006. He earned a master’s degree in international economic relations. In his free time, he’s on the basketball court, follows the NBA on a daily basis, occasionally tweets (@SKlimczak) and writes on the LiveChat blog.
Mariusz has been with LiveChat since its founding in 2002 – first as software developer, later as project manager and now as its CEO. Mariusz is LiveChat’s product lead and evangelizer, driving product creation that is changing the face of ecommerce. He holds an MSc in Computer Science. When he’s not at LiveChat, Mariusz runs marathons, plays tennis, and enjoys his latest passion… wakeboarding.