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Grow

6 min read | Jul 03 | Olga Rogacka

6 Steps to Effective Problem-Solving

Problem-solving is a crucial skill to have for success in business. It makes you more effective, helps when making a decision, and to execute ideas. No matter how big and... read more

Inside LiveChat

6 min read | Jul 01 | Malgorzata Sikora

How to Survive Risk Assessment: LiveChat Tips and Tricks

If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more

Grow

12 min read | Jun 26 | Jacob Firuta and Kuba Rogalski

What Is Churn Rate and Why It Will Mess With Your Growth

According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as... read more

Connect

5 min read | Jun 24 | Daria Zaboj

Conversational Banking: Top 5 Benefits of Using Banking Chatbots

Mobile devices have become a banking channel for communication. 75 % of customer interactions with banks happen online or via mobile apps. We use mobile apps to easily... read more

Sell

7 min read | Jun 19 | Erik Totten

10 Steps to Make the Ecommerce User Experience as Satisfying as an In-Store Experience

People are changing their shopping habits. These changes were trending before 2020, but, with the multitude of challenges retailers have faced this year, many of those... read more

Inside LiveChat

Inside LiveChat

6 min read | 01 Jul | Malgorzata Sikora

How to Survive Risk Assessment: LiveChat Tips and Tricks

If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more

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Trending articles

Team Chat: Brand Communication in the Time of Coronavirus, Go Quiet or Get Involved?

In times of crisis, communicating as a brand gets tricky. The current coronavirus pandemic is perhaps even harder for brands to navigate. Say something and risk looking like profiteers. Say nothing and risk looking indifferent. Marta Kuźma and David Street, our in-house branding... read more

Marta Kuzma and David Street
7 minutes
Mar 24, 2020

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