Grow
Emotional Marketing Bridges the Gap Between Your Brand and Your Customers
Kuba Rogalski
8 minutes
Jul 6
Kuba Rogalski
8 minutes
Jul 6
#Know
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News in a Number: The Cost of a New Netflix Film
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VW Partners With Argo AI, Industrial Dinosaurs Evolve
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Businesses Should Let the Light in to Get More Productive Employees
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The Basketball Hot Hand Debate Shows We Should Be Skeptical of Trends
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Grow
6 min read | Jul 03 | Olga Rogacka
6 Steps to Effective Problem-Solving
Problem-solving is a crucial skill to have for success in business. It makes you more effective, helps when making a decision, and to execute ideas. No matter how big and... read more
Inside LiveChat
6 min read | Jul 01 | Malgorzata Sikora
How to Survive Risk Assessment: LiveChat Tips and Tricks
If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more
Grow
12 min read | Jun 26 | Jacob Firuta and Kuba Rogalski
What Is Churn Rate and Why It Will Mess With Your Growth
According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as... read more
Connect
5 min read | Jun 24 | Daria Zaboj
Conversational Banking: Top 5 Benefits of Using Banking Chatbots
Mobile devices have become a banking channel for communication. 75 % of customer interactions with banks happen online or via mobile apps. We use mobile apps to easily... read more
Sell
7 min read | Jun 19 | Erik Totten
10 Steps to Make the Ecommerce User Experience as Satisfying as an In-Store Experience
People are changing their shopping habits. These changes were trending before 2020, but, with the multitude of challenges retailers have faced this year, many of those... read more
Inside LiveChat
Inside LiveChat
6 min read | 01 Jul | Malgorzata Sikora
How to Survive Risk Assessment: LiveChat Tips and Tricks
If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more
Inside LiveChat
4 min read | 10 Jun | Malgorzata Sikora
LiveChat Legal: How to Build an Efficient and Well-Maintained Subprocessor List
As you probably know, transparency in data processing is a must right now. GDPR and other privacy-related regulations require companies to inform who can access different... read more
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Knowledge Pill #01: How to Make a Negative Answer Sound Positive
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Incoming Chat #1: Startups, Investments, and a Little Bit of Brexit With Jack Thompson
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Trending articles
Team Chat: Brand Communication in the Time of Coronavirus, Go Quiet or Get Involved?
In times of crisis, communicating as a brand gets tricky. The current coronavirus pandemic is perhaps even harder for brands to navigate. Say something and risk looking like profiteers. Say nothing and risk looking indifferent. Marta Kuźma and David Street, our in-house branding... read more
Marta Kuzma and David Street
7 minutes
Mar 24, 2020
Support
7 min read | Mar 12 | Kuba Rogalski
What Does Customer Service and Marketing Have in Common
Most companies have many different departments, like sales, human resources, marketing, customer service, and so on. Not so long ago, we didn't care that much about how... read more
Connect
10 min read | May 29 | Olga Rogacka
What Is Relationship Marketing and How Can You Improve It?
Relationship marketing is a form of marketing that focuses on customer retention and customer satisfaction rather than sales transactions. It differs from other forms of... read more
Inside LiveChat
4 min read | May 07 | Malgorzata Sikora
LiveChat Legal: Crafting Your Data Security Policy
There is no question that data security is important. If you run an online-related business, you should know how to apply good data security standards for your company.... read more
Connect
8 min read | Mar 19 | Marta Kuzma
Aldi’s Unexpected Lesson on Customer Service
Aldi turned its idea of grocery shopping into a compelling lifestyle. Its “Shop differentli” slogan became a mission Aldi cultivates together with its customers. With... read more
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