Recent articles

Inside LiveChat

6 min read | Jul 01 | Malgorzata Sikora

How to Survive Risk Assessment: LiveChat Tips and Tricks

If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more

Grow

12 min read | Jun 26 | Jacob Firuta and Kuba Rogalski

What Is Churn Rate and Why It Will Mess With Your Growth

According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as... read more

Connect

5 min read | Jun 24 | Daria Zaboj

Conversational Banking: Top 5 Benefits of Using Banking Chatbots

Mobile devices have become a banking channel for communication. 75 % of customer interactions with banks happen online or via mobile apps. We use mobile apps to easily... read more

Sell

7 min read | Jun 19 | Erik Totten

10 Steps to Make the Ecommerce User Experience as Satisfying as an In-Store Experience

People are changing their shopping habits. These changes were trending before 2020, but, with the multitude of challenges retailers have faced this year, many of those... read more

Grow

8 min read | Jun 15 | Kuba Rogalski

How to Implement Digital Psychology Into Your Marketing: Scarcity, Social Proof, and Triggers

We’re all attracted to things that are limited and respectively difficult to get. When we succeed in buying something unique that we’ve wanted, we feel rewarded. The... read more

Inside LiveChat

Inside LiveChat

6 min read | 01 Jul | Malgorzata Sikora

How to Survive Risk Assessment: LiveChat Tips and Tricks

If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more

Top picks

Trending articles

7 Reasons Why Giving Feedback at Work Fails

Being part of a team comes with various responsibilities. Of course, you have to do your part, but what about supporting others? Being asked for feedback often causes stress and anxiety. It gets even worse if you haven’t been asked to provide it. How do you give feedback in a... read more

Marta Kuzma
7 minutes
Apr 21, 2020

Success in your inbox

Get weekly insights handpicked by our editorial team. Act on it.