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#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Support
8 min read | Nov 25 |
6 Customer Service Skills You’ll Need This Holiday Season
Good customer service leads to good business results. There’s no denying that. And to deliver good customer service, you need a team of dedicated agents with a very... read more
Support
7 min read | Nov 23 |
5 Types of Customers and How to Approach Them (Pt1)
There’s no single right way to approach a customer. All kinds of customers will visit your website. Each of them is unique and requires a different approach. You can tell... read more
Connect
8 min read | Nov 23 |
Holiday Email Subject Lines to Woo Your On-the-Go Subscribers
Imagine you’re walking back home from work and you meet two strangers at different times, each of them asking for help. The first guy goes, “Hey, you! Come here and help... read more
Support
10 min read | Nov 18 |
5 Tips for Handling Live Chat Support During the Holiday Season
The 2020 holiday shopping season had very little in common with previous holiday shopping seasons. COVID-19 has turned our lives upside down, and the shopping experience... read more
Sell
7 min read | Nov 16 |
How To Handle Increased Customer Service Demand In Your Ecommerce Store This Holiday Season
You’re an ecommerce store owner waking up on the morning of Black Friday. You’ve been preparing your promotional campaign for a few weeks or even months ahead of time.... read more
Inside LiveChat
Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Inside LiveChat
8 min read | 16 Sep | Marta Kuzma
Build Customer Relationships That Last With Our New Mailchimp Integration
Connecting with customers is easier than ever. With LiveChat, you can engage with visitors on your website, interact with buyers, and help customers right when they need... read more
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Trending articles
7 Ways to Show Customer Appreciation This Holiday Season
When was the last time you felt appreciated as a customer or showed customer appreciation? How do you even do that? Do you just say, “Thanks for shopping with us!” Or is there some hidden meaning behind this term? One way or another, you need to be aware that appreciation plays a... read more
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