LiveChat helps you delight your customers and fuels your sales.

Recent articles

Grow

13 min read | Jan 18 |

Wojciech Guminski

Live Chat Metrics Explained in Human Terms

Don't you hate it when you're trying to figure out your live chat metrics and all you get are a bunch of confusing numbers? Or spending a lot of time every day looking at... read more

Support

9 min read | Dec 21 |

How To Choose The Best Live Chat For Support Teams (With Examples)

As the live chat software market continues to grow globally, businesses are realizing the value live chat support can bring to customers and companies. But market growth... read more

Sell

8 min read | Dec 16 |

The Live Chat for Squarespace Secret Nobody Told You About

Out of all website builders, you decided to build your website on Squarespace. You chose a template, started a trial account, got a domain name, tweaked the design, and... read more

Support

14 min read | Dec 13 |

Wojciech Guminski

Support Queue Management Tips

It's Christmas. Your significant other asked you to buy new Christmas tree ornaments and other decorations for the upcoming holidays. So you drive to the shop, pick up... read more

Sell

8 min read | Nov 28 |

Why Do You Need Live Chat for Shopify Integration

If you have a store on Shopify, chances are your business is doing great. You have a nice-looking store and you’re able to manage it from one place. Now, you’re probably... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

Top picks

Trending articles

10 Types of Customers and How to Handle Them – Best Practices

When working in customer service, you will be dealing with many different situations and with a variety of prospects and types of customers who want to resolve their problems. You have to help them. Because if you leave them without a solution long enough, they could take their... read more

13 minutes
Nov 15, 2022

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