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7 min read | Mar 28 |

From Crisis to Solution: 10 Steps to Effective Problem-Solving

Whether you’re having a friendly debate about the best travel destination, struggling with online communication, or dealing with a complicated issue involving numerous... read more


8 min read | Mar 27 |

15 Inspiring Quotes to Ignite Teamwork and Collaboration

Have you ever been part of a team where everything just clicked? The kind of team where everyone worked together seamlessly, and success seemed to come effortlessly? It's... read more


14 min read | Mar 24 |

Navigating the World of Online Communication: the Pros, Cons, and Best Practices

Most of today’s communication happens online. It’s happening whether you’re asking your coworker when they’ll finish their task or if you’re chatting with a support agent... read more


14 min read | Mar 14 |

Customer Segmentation Strategies: A Key to Successful Marketing Campaigns

In today's crazy competitive business world, customer segmentation is essential for marketing success. By breaking customers into smaller groups based on their unique... read more


7 min read | Mar 13 |

Shopify Customer Service – Best Practices to Implement in Your Business

Setting up your customer service strategy is worth learning from the best-in-class. It means it's good to sometimes sneak a peek at the best practices of big brands and... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

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