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LiveChat helps you delight your customers and fuels your sales.

Success by LiveChat

Read customer service, sales, and marketing stories on LiveChat blog.

Recent articles

Sell

23 min read | Oct 10 |

Best Black Friday Marketing Ideas and Strategies in 2024

Black Friday has evolved from a one-day shopping event into a multi-week extravaganza that attracts millions of shoppers both online and in-store. In 2024,... read more

Support

9 min read | Oct 04 |

Everything You Need to Know About Salesforce Live Chat Retirement

In a significant shift in customer service technology, Salesforce has announced its plan to retire key chat tools, including Salesforce Chat (formerly known as... read more

Support

17 min read | Aug 22 |

Best Live Chat Plugin for WordPress Website (2024)

If you strive to provide an efficient customer support, then an average response time is one of the key metrics you track. In order to provide instant assistance, you... read more

Sell

9 min read | Aug 21 |

Best Live Chat for BigCommerce: Top 10 Solutions for 2024

Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering... read more

Sell

19 min read | Aug 19 |

The Best Live Chat for WooCommerce in 2024

Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

Top picks

Trending articles

Customer Service Skills Essential for Great Teams

As the famous saying goes, "Customer service shouldn't just be a department, it should be the entire company." This sentiment highlights the importance of integrating exceptional customer service into every aspect of an organization, particularly within teams that interact... read more

22 minutes
Aug 7, 2024

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