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LiveChat is a complete customer service platform that delights your customers and fuels your sales.

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LiveChat helps you delight your customers and fuels your sales.

Success by LiveChat

Read customer service, sales, and marketing stories on LiveChat blog.

Recent articles

Connect

11 min read | Dec 05 |

How Businesses Can Navigate AI Regulations in the EU and US

Artificial intelligence (AI) offers incredible innovation opportunities and significant regulatory challenges. Businesses must navigate the complex regulatory... read more

Support

8 min read | Dec 05 |

Customer Service Interview Questions You Should Ask When Hiring Agents

What makes a good agent? Is it their previous experience, their references, the way they carry their conversations or certain customer service skills? What customer... read more

Connect

14 min read | Dec 04 |

Navigating the Importance of Customer Relations in Support Teams

How support teams handle customer interactions, from resolving issues promptly to creating a positive and personalized experience, can mean the difference between a loyal... read more

Sell

6 min read | Dec 02 |

Marie Fincher

A Guide for Increasing Sales Through Ingenious Product Content

Think product descriptions don’t matter? Think again. According to a recent study by Salsify, 87% of online shoppers say that product description is either extremely or... read more

Sell

8 min read | Nov 15 |

The FTC “Click-to-Cancel” Rule and Its Implications

Chandler Bing has been trying to quit the gym for over 25 years! Could he finally succeed? Well, if he were navigating today’s subscription economy, he might stand a... read more

Inside LiveChat

Inside LiveChat

4 min read | 26 Oct | Malgorzata Sikora

Generating a Privacy Policy Explained

Writing online documents is always a challenge, and we know that to be true at LiveChat. That’s why we’ve prepared a free online privacy policy generator to assist you... read more

Inside LiveChat

5 min read | 16 Sep | Malgorzata Sikora

SaaS Legal Documents You Really Need

At LiveChat, we work with customers and legal documents on a daily basis. One of the most important lessons we’ve learned is that it’s easy to get lost with all of these... read more

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