Recent articles


34 min read | Dec 31 |

Ania Rubkiewicz and Kasia Kowalska

The Only Playbook You Need To Maintain High Customer Engagement

The whole world is talking about the impact of customer experience on brand loyalty. But did you know that 65% of U.S. customers say that having a positive experience... read more


8 min read | Dec 16 |

Karolina Petraškienė

5 Omnichannel Marketing Tactics To Boost Your Sales

Omnichannel marketing has been a buzzword for some time now, and for good reason. Rather than putting all your eggs in one basket and concentrating solely on, say, email... read more


9 min read | Dec 11 |

How to Write Better Subject Lines and Increase Your Email Open Rates

What’s the most important part of an email? At first, you might think that it’s obviously what you find inside after you open that email. The truth is, nothing is more... read more


34 min read | Dec 08 |

The Complete Guide to Running Effective Virtual Meetings

You open your eyes, get out of bed, and go brew your first coffee of the morning. What day is it? Right, it’s Wednesday. You check your phone to see how many virtual... read more

Inside LiveChat

4 min read | Dec 03 |

Malgorzata Sikora

Legal Is a Product: How To Segment Your Customers and Offer Them Legal Support

If you run an online business, most likely you receive a number of requests concerning documents that your customers would like to sign. We know it’s a demanding process... read more

Inside LiveChat

Inside LiveChat

4 min read | 26 Oct | Malgorzata Sikora

Generating a Privacy Policy Explained

Writing online documents is always a challenge, and we know that to be true at LiveChat. That’s why we’ve prepared a free online privacy policy generator to assist you... read more

Top picks

Trending articles

Team Chat: Looking for the Perfect Customer Success Metric

How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything we need to know?  The Data and Research team from LiveChat got together on Slack to look for metrics that... read more

Jacob Firuta and 3 others
7 minutes
Nov 12, 2020

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