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Inside LiveChat

4 min read | Aug 06 |

Malgorzata Sikora

Brand Matters: How to Use Branding and Protect It at the Same Time

Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, “this is us,” and “this... read more


7 min read | Aug 03 |

8 Innovative Ways to Improve Your Customer Experience Using Chatbots

Did you know that US businesses lose as much as $62 billion each year because of poor customer service? In fact, poor customer experience is one of the main reasons why... read more


6 min read | Jul 30 |

Leadership Styles and How They Can Make or Break Your Team

Being a leader is not an easy task. After you become one, you’re no longer responsible for just your own work. You’re accountable for your team as a whole and every team... read more


8 min read | Jul 28 |

What Is Sentiment Analysis and Why Does it Matter for Online Businesses?

Customer experience has become a new battlefield. Data shows that 89% of businesses compete primarily based on customer experience. People buy products because they... read more


8 min read | Jul 23 |

Justyna Polaczyk and Kuba Rogalski

How to Fight Burnout Syndrome and Fall in Love With Your Job Again

Do you know that feeling when you start a new job and everything is so interesting and exciting? New people, new walls, new tasks. You do everything you can to prove that... read more

Inside LiveChat

Inside LiveChat

6 min read | 01 Jul | Malgorzata Sikora

How to Survive Risk Assessment: LiveChat Tips and Tricks

If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more

Top picks

Trending articles

LiveChat Legal: Crafting Your Data Security Policy

There is no question that data security is important. If you run an online-related business, you should know how to apply good data security standards for your company. It was a difficult process for us, and now we’re ready to share that experience with you.  Let’s start... read more

Malgorzata Sikora
4 minutes
May 7, 2020

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