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#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Recent articles
Sell
10 min read | Sep 22 |
Modern Sales Tactics That’ll Make Your Results Soar
It's time to toss the old playbook out. The modern sales landscape is less about selling and more about building genuine relationships, understanding needs, and offering... read more
Sell
12 min read | Sep 22 |
How to Launch an Online Store in 8 Steps
Ecommerce doesn’t have to be hard. Having an online store can cost you virtually nothing and put you in touch with customers worldwide. While you still need a strong... read more
Sell
11 min read | Sep 13 |
How to Succeed in Sales
There are things in life that when you put too much time into them, and there's no satisfying result, you should give up and move on to something else. Sales is not one... read more
Sell
9 min read | Sep 08 |
How to Master Upselling to Increase Average Order Value
Imagine you're in a meeting, and a vendor presents a software solution. It's good, meets your needs — but then they showcase a version that's not just good but stellar.... read more
Sell
11 min read | Sep 01 |
8 Essential Types of Sales to Build Your Business
Understanding the nuances of sales types is not just a matter of choice — it's a strategic imperative. The sales processes and roles have evolved significantly,... read more
Inside LiveChat
Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Inside LiveChat
8 min read | 16 Sep | Marta Kuzma
Build Customer Relationships That Last With Our New Mailchimp Integration
Connecting with customers is easier than ever. With LiveChat, you can engage with visitors on your website, interact with buyers, and help customers right when they need... read more
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Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
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Trending articles
Discovering the Potential of SaaS Professional Services for Support Excellence
You have a great product or service, an eye-catching website, and a growing customer base. Everything's going well, but one thing keeps you up at night - customer support! You want to provide top-notch service to your customers, but you find it challenging to teach your entire... read more
Sell
8 min read | Jun 07 |
7 Sales Skills That’ll Help Your Team Exceed Its Targets
I asked our salespeople about the skills they consider crucial in their daily work. One of the answers was an outlier, and it only said “Money.” Baffled at first, I... read more
Sell
9 min read | Jul 05 |
What’s Sales Tech and How Can It Boost Your Team’s Performance?
Sales tech. It's a term you've heard many a times. In today's hyper-connected business world, sales tech has become an absolute game-changer for companies looking to... read more
Sell
11 min read | Aug 24 |
Types of Leads: Warm, Cold, and Everything in Between
There are two types of leads in this world — warm and cold — right? Wrong. Just like life isn't black and white, it's the same when it comes to lead generation. Sure,... read more
Support
7 min read | May 23 |
Tips for Positive Customer Service Team Attitude
Picture this: You start a chat to file a complaint and the customer service representative greets you with a nice message, ready to assist you. They listen attentively to... read more
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