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#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Recent articles
Connect
5 min read | Oct 04 |
Understanding the Client vs. Customer Dynamic
The terms client and customer often get tossed around casually. However, understanding the difference between the client and customer is vital for any successful business... read more
Sell
19 min read | Oct 02 |
The Ultimate Guide to Sales Analytics
It's the end of the month, and your VP of sales asked you for a monthly round-up of key sales metrics in your team. Since it's something you've never done before, your... read more
Sell
7 min read
|
Oct 02
|
and Olga Rogacka
How to Perfect the Shopping Cart Checkout
Web marketers love to throw around fancy terms like "bounce rates," "click funnels," and "traffic patterns." Sure, they matter, but let's get down to what counts –... read more
Support
11 min read | Oct 02 |
Customer Service Cover Letter Examples You Should Use Right Now
In the sea of job applications, where resumes pile up and interviews seem as elusive as buried treasure, one tool will help you stand out: the customer service cover... read more
Sell
9 min read | Sep 26 |
What is a Prospective Customer? Converting Leads into Clients with Live Chat Software
One of the biggest challenges in finding prospective customers is targeting the right audience. There are multiple reasons for that, but lead quality is the one... read more
Inside LiveChat
Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Inside LiveChat
8 min read | 16 Sep | Marta Kuzma
Build Customer Relationships That Last With Our New Mailchimp Integration
Connecting with customers is easier than ever. With LiveChat, you can engage with visitors on your website, interact with buyers, and help customers right when they need... read more
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Trending articles
Increase Customer Satisfaction Through the Voice of the Customer
Understanding the voice of the customer has become vital for businesses seeking to deliver exceptional customer experiences. By actively listening to and acting on customer feedback, you can improve customer satisfaction and build strong loyalty. This article explores the... read more
Sell
11 min read | Sep 01 |
Motivational Sales Quotes to Help You Keep a Positive Attitude!
In sales, most people fail because they give up too quickly. Some people get discouraged by denials. Others lack the discipline to make follow–up calls. As a result,... read more
Sell
11 min read | Aug 24 |
Types of Leads: Warm, Cold, and Everything in Between
There are two types of leads in this world — warm and cold — right? Wrong. Just like life isn't black and white, it's the same when it comes to lead generation. Sure,... read more
Sell
8 min read | Jun 07 |
7 Sales Skills That’ll Help Your Team Exceed Its Targets
I asked our salespeople about the skills they consider crucial in their daily work. One of the answers was an outlier, and it only said “Money.” Baffled at first, I... read more
Connect
10 min read | Jun 20 |
Working Together as a Team: How to Achieve it?
Get to know other team members. Work out clear goals and a clear vision. Define clear roles for better team performance. Improve skills to support work efficiency.... read more
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