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With Ad Revenue Tanking, Twitter Will Soon Test Subscription Model
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Starbucks Listens to Customers, Revamps Rewards Program
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Inside LiveChat
4 min read
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Aug 06
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Brand Matters: How to Use Branding and Protect It at the Same Time
Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, “this is us,” and “this... read more
Support
7 min read | Aug 03 |
8 Innovative Ways to Improve Your Customer Experience Using Chatbots
Did you know that US businesses lose as much as $62 billion each year because of poor customer service? In fact, poor customer experience is one of the main reasons why... read more
Grow
6 min read | Jul 30 |
Leadership Styles and How They Can Make or Break Your Team
Being a leader is not an easy task. After you become one, you’re no longer responsible for just your own work. You’re accountable for your team as a whole and every team... read more
Grow
8 min read | Jul 28 |
What Is Sentiment Analysis and Why Does it Matter for Online Businesses?
Customer experience has become a new battlefield. Data shows that 89% of businesses compete primarily based on customer experience. People buy products because they... read more
Grow
8 min read
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Jul 23
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and Kuba Rogalski
How to Fight Burnout Syndrome and Fall in Love With Your Job Again
Do you know that feeling when you start a new job and everything is so interesting and exciting? New people, new walls, new tasks. You do everything you can to prove that... read more
Inside LiveChat
Inside LiveChat
4 min read | 06 Aug | Malgorzata Sikora
Brand Matters: How to Use Branding and Protect It at the Same Time
Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, “this is us,” and “this... read more
Inside LiveChat
6 min read | 01 Jul | Malgorzata Sikora
How to Survive Risk Assessment: LiveChat Tips and Tricks
If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more
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Trending articles
LiveChat Legal: Crafting Your Data Security Policy
There is no question that data security is important. If you run an online-related business, you should know how to apply good data security standards for your company. It was a difficult process for us, and now we’re ready to share that experience with you. Let’s start... read more
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Grow
11 min read | Apr 08 |
How to Stay Focused on Work After the World Has Stopped
The recent COVID-19 outbreak and sudden home isolation has turned our daily lives upside down. Healthcare workers and public service employees are facing an enormous... read more
Grow
7 min read | Jun 03 |
AI and Machine Learning in the Healthcare Industry
Finding new medical therapies for existing diseases is becoming more and more challenging. Safe drugs for many common illnesses have already been found. Now, scientists... read more
Inside LiveChat
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May 26
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How We Created a Chatbot That Helps Businesses During the Pandemic
Shortly after our team entered the #stayhome reality, we realized that unlike many other organizations, we are quite lucky. We were well prepared to switch to remote... read more
Connect
5 min read | Jun 24 |
Conversational Banking: Top 5 Benefits of Using Banking Chatbots
Mobile devices have become a banking channel for communication. 75 % of customer interactions with banks happen online or via mobile apps. We use mobile apps to easily... read more
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