LiveChat helps you delight your customers and fuels your sales.

Recent articles


14 min read | Mar 14 |

Customer Segmentation Strategies: A Key to Successful Marketing Campaigns

In today's crazy competitive business world, customer segmentation is essential for marketing success. By breaking customers into smaller groups based on their unique... read more


7 min read | Mar 13 |

Shopify Customer Service – Best Practices to Implement in Your Business

Setting up your customer service strategy is worth learning from the best-in-class. It means it's good to sometimes sneak a peek at the best practices of big brands and... read more


10 min read | Mar 12 |

The Ultimate Showdown: Customer Support vs. Customer Service

What’s the difference between customer support and customer service? While these terms may sound similar, confusing them can impact how you interact with your customers.... read more


12 min read | Mar 09 |

Maximizing Customer Service Productivity: Best Practices for Success

Have you ever had a frustrating experience trying to get customer support? Maybe you were on hold for hours or passed around from agent to agent without a solution. It's... read more


14 min read | Mar 07 |

What is Customer Service Experience and Why Does It Matter?

Have you ever had a terrible customer experience that made you want to tear out your hair? You know, where you're stuck on hold for hours or bounced around from one... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

Top picks

Trending articles

The Live Chat for Squarespace Secret Nobody Told You About

Out of all website builders, you decided to build your website on Squarespace. You chose a template, started a trial account, got a domain name, tweaked the design, and finally launched your website. Now you can sit back and watch visitors flooding your online store, ready to... read more

8 minutes
Dec 16, 2022

Success in your inbox

Get monthly insights handpicked by our editorial team. Act on it.

Hi! We are glad to have you on our website! Before you start using our website, please note that we use cookies and similar technologies to enhance your website experience, analyze traffic and usage, personalize content to your preferences, and assist in our marketing efforts. By using our website, you consent to allow us, and our partners, to collect, use, retrieve, and store cookies and similar technologies on your computer or other devices. You can revoke your consent at any time in your computer/device browser settings.
Click the Cookies Policy to check how you can control the use of cookies through your device. Your data will be processed in accordance with our Privacy Policy.