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Success by LiveChat
Read customer service, sales, and marketing stories on LiveChat blog.
#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Sell
23 min read | Oct 10 |
Best Black Friday Marketing Ideas and Strategies in 2024
Black Friday has evolved from a one-day shopping event into a multi-week extravaganza that attracts millions of shoppers both online and in-store. In 2024,... read more
Support
9 min read | Oct 04 |
Everything You Need to Know About Salesforce Live Chat Retirement
In a significant shift in customer service technology, Salesforce has announced its plan to retire key chat tools, including Salesforce Chat (formerly known as... read more
Support
17 min read | Aug 22 |
Best Live Chat Plugin for WordPress Website (2024)
If you strive to provide an efficient customer support, then an average response time is one of the key metrics you track. In order to provide instant assistance, you... read more
Sell
9 min read | Aug 21 |
Best Live Chat for BigCommerce: Top 10 Solutions for 2024
Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering... read more
Sell
19 min read | Aug 19 |
The Best Live Chat for WooCommerce in 2024
Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
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Insider #8: The Netflix Effect
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Trending articles
Customer Service Skills Essential for Great Teams
As the famous saying goes, "Customer service shouldn't just be a department, it should be the entire company." This sentiment highlights the importance of integrating exceptional customer service into every aspect of an organization, particularly within teams that interact... read more
Connect
7 min read | Jun 17 |
Facebook Chat Plugin Alternative For Your Business
As of May 9, 2024, Facebook discontinued its free Chat Plugin, a popular communication tool for online businesses relying on chat communication. This means businesses can... read more
Support
21 min read | Jul 15 |
How to Provide Exceptional Sales Support for Your Ecommerce Business
The future of retail is online. Ecommerce has drastically changed how people shop, with global sales figures growing each year. In 2024, it’s estimated that... read more
Grow
22 min read | Jun 28 |
All You Need to Know about Ecommerce Consulting Services
As an ecommerce entrepreneur, your goal should always be to grow your business. However, this is easier said than done, even if you have a lot of experience running an... read more
Sell
24 min read | Jul 10 |
Everything You Need to Know about SaaS Sales
Our modern world is driven by software. In both our personal and professional lives, we rely on web-hosted software to accomplish our goals. Whether they involve updating... read more
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