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Sell

14 min read | Mar 14 |

Customer Segmentation Strategies: A Key to Successful Marketing Campaigns

In today's crazy competitive business world, customer segmentation is essential for marketing success. By breaking customers into smaller groups based on their unique... read more

Support

7 min read | Mar 13 |

Shopify Customer Service – Best Practices to Implement in Your Business

Setting up your customer service strategy is worth learning from the best-in-class. It means it's good to sometimes sneak a peek at the best practices of big brands and... read more

Support

10 min read | Mar 12 |

The Ultimate Showdown: Customer Support vs. Customer Service

What’s the difference between customer support and customer service? While these terms may sound similar, confusing them can impact how you interact with your customers.... read more

Support

12 min read | Mar 09 |

Maximizing Customer Service Productivity: Best Practices for Success

Have you ever had a frustrating experience trying to get customer support? Maybe you were on hold for hours or passed around from agent to agent without a solution. It's... read more

Support

14 min read | Mar 07 |

What is Customer Service Experience and Why Does It Matter?

Have you ever had a terrible customer experience that made you want to tear out your hair? You know, where you're stuck on hold for hours or bounced around from one... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

Top picks

Trending articles

The Live Chat for Squarespace Secret Nobody Told You About

Out of all website builders, you decided to build your website on Squarespace. You chose a template, started a trial account, got a domain name, tweaked the design, and finally launched your website. Now you can sit back and watch visitors flooding your online store, ready to... read more

8 minutes
Dec 16, 2022

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