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3 min read | Aug 6
In a First, New York Times Rakes in More Revenue Through Digital Than Print
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With Ad Revenue Tanking, Twitter Will Soon Test Subscription Model
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10 min read | Aug 12 |
Problems with Online Communication: Things You Should Remember
Most of today’s communication happens online. It’s happening whether you’re asking your coworker when they’ll finish their task or if you’re chatting with a support agent... read more
6 min read | Aug 07 |
Do You Have What It Takes to Become a Servant Leader?
Are you a leader? Do you want to become one in the future? Becoming a leader is a process. Once you begin your journey, you’ll see that it takes constant learning to stay... read more
4 min read
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Aug 06
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Brand Matters: How to Use Branding and Protect It at the Same Time
Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, “this is us,” and “this... read more
7 min read | Aug 03 |
8 Innovative Ways to Improve Your Customer Experience Using Chatbots
Did you know that US businesses lose as much as $62 billion each year because of poor customer service? In fact, poor customer experience is one of the main reasons why... read more
6 min read | Jul 30 |
Leadership Styles and How They Can Make or Break Your Team
Being a leader is not an easy task. After you become one, you’re no longer responsible for just your own work. You’re accountable for your team as a whole and every team... read more
Inside LiveChat
4 min read | 06 Aug | Malgorzata Sikora
Brand Matters: How to Use Branding and Protect It at the Same Time
Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, “this is us,” and “this... read more
6 min read | 01 Jul | Malgorzata Sikora
How to Survive Risk Assessment: LiveChat Tips and Tricks
If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more
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Knowledge Pill #01: How to Make a Negative Answer Sound Positive
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Trending articles
AI and Machine Learning in the Healthcare Industry
Finding new medical therapies for existing diseases is becoming more and more challenging. Safe drugs for many common illnesses have already been found. Now, scientists are looking for new ways of treating incurable conditions. But this search isn’t easy. Nine out of 10 drugs... read more
6 min read | Apr 14 |
6 Tips to Optimize Your Small Business’s Communication During the COVID-19 Outbreak |Using ChatBot
The outbreak of COVID-19 has put plenty of businesses in a tight spot. No matter the size and industry, firms need to adjust their strategies to the changing market... read more
7 min read | Jun 19 |
10 Steps to Make the Ecommerce User Experience as Satisfying as an In-Store Experience
People are changing their shopping habits. These changes were trending before 2020, but, with the multitude of challenges retailers have faced this year, many of those... read more
6 min read | Apr 24 |
8 Steps for Switching to Remote Work in a Tech Company
For a company that has never attempted remote work, it takes weeks, months, or even years, to make that transition smoothly. However, with Covid-19, we don’t have that... read more
6 min read | May 01 |
9 Steps to Implement Dark Social Into Your Marketing Plan
There’s a quiet revolution happening on social media platforms that I’ll bet you haven’t noticed. Dark social, which is social communication that can’t be tracked... read more
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