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Recent articles


17 min read | Jul 17 |

How Automated Customer Service Revolutonize Ecommerce

Businesses today, from local shops to large corporations, all face the same expectation: fast, personalized customer service. Imagine a tireless assistant, always ready... read more


21 min read | Jul 15 |

How to Provide Exceptional Sales Support for Your Ecommerce Business

The future of retail is online. Ecommerce has drastically changed how people shop, with global sales figures growing each year.  In 2024, it’s estimated that... read more


24 min read | Jul 10 |

Everything You Need to Know about SaaS Sales

Our modern world is driven by software. In both our personal and professional lives, we rely on web-hosted software to accomplish our goals. Whether they involve updating... read more


12 min read | Jul 08 |

Tips for Mastering Ecommerce Support in Your Store

Customer service is a crucial factor in the customer’s decision to do business with a company. Salesforce research shows that 91% of customers are more likely to make... read more


20 min read | Jul 04 |

Best Free Live Chat Apps for Your Business

Live chat is a powerful tool that can revolutionize customer service. It allows you to provide instant answers, build relationships, and boost engagement. It can also... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

Top picks

Trending articles

What Is an Ecommerce Live Chat and Why Do You Need One?

Why do you need a live chat for your ecommerce business? Imagine this: You are in a store and looking for a jacket, but you can’t find it. You wonder if they have it in the back or if it comes in different sizes and colors. You look around to see if someone can help you, but no... read more

15 minutes
Apr 3, 2024

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