Recent articles


10 min read | May 29 | Olga Rogacka

What Is Relationship Marketing and How Can You Improve It?

Relationship marketing is a form of marketing that focuses on customer retention and customer satisfaction rather than sales transactions. It differs from other forms of... read more


8 min read | May 28 | Kuba Rogalski

How to Implement Digital Psychology Into Your Marketing: Anchoring, Commitment, and Loss Aversion

I’ve always wondered why people behave the way they do. I might have been in grade school when I first became aware of that. Back then, I was probably too young to... read more

Inside LiveChat

3 min read | May 26 | Gabriela Bartoszek

How We Created a Chatbot That Helps Businesses During the Pandemic

Shortly after our team entered the #stayhome reality, we realized that unlike many other organizations, we are quite lucky. We were well prepared to switch to remote... read more


5 min read | May 22 | Kuba Rogalski

7 Steps You Need to Take Before You Start Marketing on TikTok

TikTok is getting bigger and bigger, and they have plans for further expansion. After TikTok launched in the United States in August 2018, it wasn’t long before it became... read more


19 min read | May 19 | Erik Totten

Status Quo = Status No: Decision-Making in the Digital Age

Making decisions and implementing changes are in the job description for leaders and managers. Mistakes can often be corrected, but being indecisive and not being able to... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 May | Olga Rogacka

How Can Live Chat Be Used in a Remote Work Model?

New reality crawled into our lives. Those of you who are doing your best to keep your business going probably have had to adjust to a new way of working and connecting... read more

Top picks

Trending articles

The Most Useful Analytical Data in Google Analytics

While getting traffic to your website is the first goal of any digital or ecommerce business, it is only the first step. It’s not enough to just have website visitors. Website visitors need to be converted from potential customers to paid customers. Their experience on your... read more

Erik Totten
4 minutes
Apr 2, 2020

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