Grow
Starting an HR Department, Managing Unprecedented Growth, and the Future of HR: 1-on-1 with LiveChat’s Chief People Officer
Erik Totten
7 minutes
Jul 8
Erik Totten
7 minutes
Jul 8
#Know
2 min read | Jun 4
News in a Number: The Cost of a New Netflix Film
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VW Partners With Argo AI, Industrial Dinosaurs Evolve
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Businesses Should Let the Light in to Get More Productive Employees
2 min read | Jun 1
The Basketball Hot Hand Debate Shows We Should Be Skeptical of Trends
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Grow
8 min read | Jul 06 | Kuba Rogalski
Emotional Marketing Bridges the Gap Between Your Brand and Your Customers
You know that feeling when you’re just mindlessly scrolling your social media feeds? Most of us are guilty of that. So, I was browsing Twitter the other day when I... read more
Grow
6 min read | Jul 03 | Olga Rogacka
6 Steps to Effective Problem-Solving
Problem-solving is a crucial skill to have for success in business. It makes you more effective, helps when making a decision, and to execute ideas. No matter how big and... read more
Inside LiveChat
6 min read | Jul 01 | Malgorzata Sikora
How to Survive Risk Assessment: LiveChat Tips and Tricks
If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more
Grow
12 min read | Jun 26 | Jacob Firuta and Kuba Rogalski
What Is Churn Rate and Why It Will Mess With Your Growth
According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as... read more
Connect
5 min read | Jun 24 | Daria Zaboj
Conversational Banking: Top 5 Benefits of Using Banking Chatbots
Mobile devices have become a banking channel for communication. 75 % of customer interactions with banks happen online or via mobile apps. We use mobile apps to easily... read more
Inside LiveChat
Inside LiveChat
6 min read | 01 Jul | Malgorzata Sikora
How to Survive Risk Assessment: LiveChat Tips and Tricks
If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more
Inside LiveChat
4 min read | 10 Jun | Malgorzata Sikora
LiveChat Legal: How to Build an Efficient and Well-Maintained Subprocessor List
As you probably know, transparency in data processing is a must right now. GDPR and other privacy-related regulations require companies to inform who can access different... read more
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Knowledge Pill #01: How to Make a Negative Answer Sound Positive
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Incoming Chat #1: Startups, Investments, and a Little Bit of Brexit With Jack Thompson
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Trending articles
How to Connect With Your Customers During the Coronavirus Pandemic
We’re all living in unprecedented times and adapting to a new reality, not only in our personal lives but also on a professional level. Everyone who can work from home is doing so, but not all companies have the luxury to operate in this way. COVID-19 has taken a toll on almost... read more
Kuba Rogalski
8 minutes
Apr 9, 2020
Grow
8 min read | May 28 | Kuba Rogalski
How to Implement Digital Psychology Into Your Marketing: Anchoring, Commitment, and Loss Aversion
I’ve always wondered why people behave the way they do. I might have been in grade school when I first became aware of that. Back then, I was probably too young to... read more
Support
14 min read | May 04 | Erik Totten
Building Relationships = Customer Success: 1-on-1 with a Customer Success Manager
Customer service is important at LiveChat in a couple of ways. First, we sell a SaaS solution to help companies provide top-notch customer service. Second, and just as... read more
Connect
5 min read | Mar 16 | Erik Totten
8 Essential Metrics for an Effective Email Campaign
Effective email campaigns are a part of every successful marketer’s toolbox. For an email campaign to be effective, you need to know if it is working. If you don’t know,... read more
Inside LiveChat
4 min read | May 07 | Malgorzata Sikora
LiveChat Legal: Crafting Your Data Security Policy
There is no question that data security is important. If you run an online-related business, you should know how to apply good data security standards for your company.... read more
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