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LiveChat helps you delight your customers and fuels your sales.

Success by LiveChat

Read customer service, sales, and marketing stories on LiveChat blog.

Recent articles

Sell

8 min read | Oct 30 |

The FTC “Click-to-Cancel” Rule and Its Implications

Chandler Bing has been trying to quit the gym for over 25 years! Could he finally succeed? Well, if he were navigating today’s subscription economy, he might stand a... read more

Support

14 min read | Oct 22 |

How to Always Be Ready for the Peak Ecommerce Holiday Season

As the 2024 holiday season approaches, ecommerce businesses face a dynamic shopping landscape marked by evolving consumer expectations and economic pressures. With... read more

Support

11 min read | Oct 18 |

5 Tips for Handling Live Chat Support During the Holiday Season

The holiday season is one of the busiest and most challenging times for customer support teams, especially for those handling live chat. As customer inquiries surge,... read more

Sell

23 min read | Oct 10 |

Best Black Friday Marketing Ideas and Strategies in 2024

Black Friday has evolved from a one-day shopping event into a multi-week extravaganza that attracts millions of shoppers both online and in-store. In 2024,... read more

Support

9 min read | Oct 04 |

Everything You Need to Know About Salesforce Live Chat Retirement

In a significant shift in customer service technology, Salesforce has announced its plan to retire key chat tools, including Salesforce Chat (formerly known as... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

Top picks

Trending articles

Best Live Chat for BigCommerce: Top 10 Solutions for 2024

Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering questions, resolving issues, and guiding them through the purchase process — all of which can significantly boost... read more

9 minutes
Aug 21, 2024

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