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Grow

8 min read | Jul 06 | Kuba Rogalski

Emotional Marketing Bridges the Gap Between Your Brand and Your Customers

You know that feeling when you’re just mindlessly scrolling your social media feeds? Most of us are guilty of that. So, I was browsing Twitter the other day when I... read more

Grow

6 min read | Jul 03 | Olga Rogacka

6 Steps to Effective Problem-Solving

Problem-solving is a crucial skill to have for success in business. It makes you more effective, helps when making a decision, and to execute ideas. No matter how big and... read more

Inside LiveChat

6 min read | Jul 01 | Malgorzata Sikora

How to Survive Risk Assessment: LiveChat Tips and Tricks

If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more

Grow

12 min read | Jun 26 | Jacob Firuta and Kuba Rogalski

What Is Churn Rate and Why It Will Mess With Your Growth

According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as... read more

Connect

5 min read | Jun 24 | Daria Zaboj

Conversational Banking: Top 5 Benefits of Using Banking Chatbots

Mobile devices have become a banking channel for communication. 75 % of customer interactions with banks happen online or via mobile apps. We use mobile apps to easily... read more

Inside LiveChat

Inside LiveChat

6 min read | 01 Jul | Malgorzata Sikora

How to Survive Risk Assessment: LiveChat Tips and Tricks

If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more

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Trending articles

Aldi’s Unexpected Lesson on Customer Service

Aldi turned its idea of grocery shopping into a compelling lifestyle. Its “Shop differentli” slogan became a mission Aldi cultivates together with its customers. With smart communication and careful market targeting, Aldi built customer relationships other brands can not even... read more

Marta Kuzma
8 minutes
Mar 19, 2020

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