LiveChat helps you delight your customers and fuels your sales.

Recent articles

Sell

8 min read | Nov 28 |

Why Do You Need Live Chat for Shopify Integration

If you have a store on Shopify, chances are your business is doing great. You have a nice-looking store and you’re able to manage it from one place. Now, you’re probably... read more

Grow

6 min read | Nov 22 |

Key Live Chat Statistics to Follow in 2022

It is estimated that the global market for live chat software will reach $1.7 billion by 2030, up from $755.23 million in 2020 (AMR). Unlike the rise and fall of... read more

Connect

9 min read | Nov 22 |

Wojciech Guminski

Live Chat Routing – Lead Customers in Distress to Their Heroes

If you're running a business, it's very likely that you've had to deal with incoming chat requests at some point. It's hard to deny that the chat widget has become a... read more

Support

13 min read | Nov 15 |

10 Types of Customers and How to Handle Them – Best Practices

When working in customer service, you will be dealing with many different situations and with a variety of prospects and types of customers who want to resolve their... read more

Support

8 min read | Sep 19 |

Tomasz Ziętek

Improving Customer Response Time with Knowledge Base Software

Time is of the essence in customer service. Whether it comes to page loading speed, product and service delivery, or the responsiveness of a support team, time can make... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

Top picks

Trending articles

How to Use Chatbots in Customer Service to Automate Support

The beginning of October marks a special time in the calendar for every customer service agent — Customer Service Week. Since 1992, when the U.S. Congress proclaimed it as a national event, it’s been celebrated worldwide to show appreciation for people who serve customers. ... read more

9 minutes
Sep 14, 2022

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