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Grow
Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.
How to Streamline the Marketing Process In Remote Work
The novel coronavirus pandemic is revamping the way we do business, affecting everything from where we work to our customers’ purchasing decisions. To continue thriving, the only way forward for businesses is to embrace the already growing trend of remote work. If you haven’t... read more
7 minutes
Dec 2, 2020
3 Things You Can Do Right Now To Increase Your Search Traffic in 2021 [Video]
How about some more traffic to your website, online store or blog? Marcos talks with Matthew Woodward about what are the things you can do right away to improve your SEO results and how to implement the right strategy fast and easy. Here are the links Matt mentioned during... watch now
60 min watch
Incoming Chat
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
Team Chat: Looking for the Perfect Customer Success Metric
How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything we need to know? The Data and Research team from LiveChat got together on Slack to look for metrics that... read more
Boosting Creativity During Side Project Day: The Typing Speed Test Example
No matter how much people enjoy their work, sometimes they get stuck in the monotony of doing repeatable tasks. Working on a feature, implementing it, and jumping to the next one again right off the bat might cause a lull in their creativity and innovative thinking. Everyone... read more
Remote Work Has Arrived: The History, Best Practices, Tips, Dos, and Don’ts
Over the last year, remote work has taken the world by storm. Before the pandemic, only 3.6% of the U.S. workforce was working remotely half of the time or more. However, times have clearly changed. Those numbers have surged upwards in a way no one could have predicted a... read more
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Business Mistakes: 12 Stories from Entrepreneurs that Will Help You Grow
What should an entrepreneur assume when starting a new business? That they’ll make a lot of mistakes. Making countless decisions every day and taking risks means that everyone slips up sometimes. Knowing this, it doesn’t come as a surprise that entrepreneurs had many... read more
How to Start Your Video Marketing Strategy [Video]
Marcos and Kaia discuss video strategies for companies, how to become a video storyteller and all the challenges that it brings. If you and your company are trying to do video, do not miss this live episode of Incoming Chat. watch now
1 min watch
Incoming Chat
How to Always be Ready for the Seasonal Ecommerce Rush
This holiday season, provide an exquisite experience that every customer dreams about. Fun fact: 41% of surveyed consumers said three or fewer brands provide a high level of customer satisfaction. Additionally, 90% of surveyed brands claimed they provide the highest level of... read more
Top 23 Trending HR Benefits and Perks Your Business Needs to Implement for Remote Work to Succeed
It seems like just months ago we were wondering if remote work was here to stay. Things have changed. Now, companies are ending leases and consolidating offices. They’re also allowing remote work options, some are becoming remote-first, and others are even making remote work... read more
How to Build a Facebook Page for Your Business
Setting up a Facebook page for your business is a good way to start building your online presence and brand recognition. It allows you to show your business to a huge audience. Unless you want to use ads, and you probably don’t have to, but more on that later, you won’t need... read more
Know Your Enemy. Identifying Your Weaknesses. [Video]
Inspired by a post from our VP of sales, we wanted to share some advice on dealing with your weaknesses. Namely, how to find them, identify them, and improve them. watch now
3 min watch
Knowledge Pill
Trends in Remote Work, HR Tells Us What It All Means
Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then, we’ve become a remote-first company. While our office is now open with some restrictions, everyone can work from... read more
12 Stories From Leaders: Their Mistakes and Lessons Learned
We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years. What connects all these managers is that most of them had wrong assumptions about what their job would look like or how many... read more
“AI (R)evolution: 9 Ways Artificial Intelligence Will Change Businesses
Artificial intelligence (AI) is already working its way into our lives in many different ways. Self-driving vehicles are on the roads, digital assistants, like Siri, Alexa, and Cortana, help us with our schedules and shopping, and it’s diagnosing diseases in healthcare. It’s safe... read more