Grow
Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.
Leadership Styles and How They Can Make or Break Your Team
Being a leader is not an easy task. After you become one, you’re no longer responsible for just your own work. You’re accountable for your team as a whole and every team member's work individually. Some of us strive to become a leader. Others prefer to specialize in their craft... read more
What Is Sentiment Analysis and Why Does it Matter for Online Businesses?
Customer experience has become a new battlefield. Data shows that 89% of businesses compete primarily based on customer experience. People buy products because they receive a great experience, and they stop purchasing after getting a bad one. To gain and retain customers, brands... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
How to Fight Burnout Syndrome and Fall in Love With Your Job Again
Do you know that feeling when you start a new job and everything is so interesting and exciting? New people, new walls, new tasks. You do everything you can to prove that you’re the right person for the position, and you don’t mind working long hours. You’ve never been the... read more
8 Steps You Need to Take to Successfully Market Your Business on Quora
More than 75% of Quora’s traffic comes from search engines. This fact means that Quora ranks exceptionally well on Google, Bing, etc. More importantly, your business can get a massive boost in brand exposure if your answers come before other Quora writers. For those of you who... read more
Starting an HR Department, Managing Unprecedented Growth, and the Future of HR: 1-on-1 with LiveChat’s Chief People Officer
We all know that HR provides a critical role for businesses and employees. While their responsibilities vary from business to business, they often handle the recruiting process, including screening, interviewing, and placing employees. They also work with a company’s executives... read more
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Emotional Marketing Bridges the Gap Between Your Brand and Your Customers
You know that feeling when you’re just mindlessly scrolling your social media feeds? Most of us are guilty of that. So, I was browsing Twitter the other day when I stumbled across the tweet below. The difference between sales and marketing in one image. pic.twitter.com/cBAjRl9Mm2... read more
6 Steps to Effective Problem-Solving
Problem-solving is a crucial skill to have for success in business. It makes you more effective, helps when making a decision, and to execute ideas. No matter how big and complicated your problem is, breaking it down into steps will help you feel more in control. You won’t wander... read more
What Is Churn Rate and Why It Will Mess With Your Growth
According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as the percentage of service subscribers who discontinue their subscriptions within a given time period. It is... read more
Marcos Forgets His Age and Talks About His Dreams [Video]
Marcos loves his job, but the mid-life crisis is catching up. He talks about his dreams and challenges himself to make them a reality. watch now
3 min watch
RAW
The Customer is Everything [Video]
If the customer is not at the center of your strategy, you could be making a big mistake. Turn your company culture into a Customer-Centric one with these tips. watch now
3 min watch
Knowledge Pill
How to Implement Digital Psychology Into Your Marketing: Scarcity, Social Proof, and Triggers
We’re all attracted to things that are limited and respectively difficult to get. When we succeed in buying something unique that we’ve wanted, we feel rewarded. The mechanism that pushes us to do that is called scarcity. We’re also more likely to buy a product or service someone... read more
How to Implement Digital Psychology Into Your Marketing: the Need to Complete, Reciprocity, and Rewards
Studying cognitive biases in recent weeks has made me more aware of how big of a role they play in our everyday lives. More importantly, that knowledge should help you become better marketers. Once you figure out the mechanisms behind your consumers' decision-making, you’ll be... read more
AI and Machine Learning in the Healthcare Industry
Finding new medical therapies for existing diseases is becoming more and more challenging. Safe drugs for many common illnesses have already been found. Now, scientists are looking for new ways of treating incurable conditions. But this search isn’t easy. Nine out of 10 drugs... read more
How to Implement Digital Psychology Into Your Marketing: Anchoring, Commitment, and Loss Aversion
I’ve always wondered why people behave the way they do. I might have been in grade school when I first became aware of that. Back then, I was probably too young to understand that a significant part of our behavior stems from psychology, cognitive biases, and similar scientific... read more