Grow

Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.

10 Steps to Achieve High Customer Satisfaction

10 Steps to Achieve High Customer Satisfaction

Customer satisfaction is a vague marketing term. It often provokes broad, yet hazy discussions or makes businesses focus too much on the details and overlook the big picture. What does it really mean? Are ‘satisfied’ customers enough to satisfy the business? The questions can go... read more

Marta Kuzma
5 minutes
Mar 31, 2020
5 Marketing Lessons from Super Bowl LIV

5 Marketing Lessons from Super Bowl LIV

Some Sundays are more special than others. Can they get any more unique than Super Sunday? I don’t think so. When you think about it, hardly any other sporting event can compete with the buzz generated by the Super Bowl. I come from a corner of the world where football has a... read more

Kuba Rogalski
8 minutes
Feb 3, 2020

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

How to Write a High-Converting Case Study

How to Write a High-Converting Case Study

Most content marketers focus on traffic. They write more content for more keywords, all with the hopes of getting more sales, and the competition is getting fierce. There are only so many spots on the front page of Google, right? As a result, smart marketers are looking for ways... read more

Daniel Daines-Hutt
9 minutes
Jan 3, 2020
7 Ways Marketing and Customer Support Teams Can Collaborate

7 Ways Marketing and Customer Support Teams Can Collaborate

As companies are becoming more customer-focused, it’s crucial for customer-facing teams to align with other teams in the organization. However, in most cases, support teams work in silos and do not collaborate enough with teams like marketing, design or product. This makes it... read more

Himanshu Gupta
8 minutes
Oct 2, 2019
LiveChat for Managers: Measure your Customer Service ROI

LiveChat for Managers: Measure your Customer Service ROI

We all know customer service is the core of a successful business. 24/7 support, talking with customers the moment they need it, and on the channels they most prefer. Happy customers come back to buy more products and recommend you to their friends. But if there's one question... read more

Olga Rogacka
6 minutes
Aug 26, 2019

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How to Make a Rebranding That Solves Your Problems

How to Make a Rebranding That Solves Your Problems

Successful rebranding goes beyond aesthetics and coming up with a new logo to appear fresh and relevant in the ever-changing world. First of all, it should solve problems that the brand is currently facing. In the world of information overload and short attention spans, it can be... read more

Linda Cartwright
11 minutes
Jan 30, 2019
Embracing Halloween on Chat with Your Customers

Embracing Halloween on Chat with Your Customers

The Holiday season is right around the corner. It means more chats, more sales, more… work! Am I right? If you follow our blog, you know already how to make the most out of your eCommerce store, but not to die from work overload. Mateusz gave us solid advice on how to handle... read more

Olga Rogacka
5 minutes
Oct 30, 2018
Best Software for Every Stage of Email Marketing

Best Software for Every Stage of Email Marketing

One of the most comprehensive marketing tasks is to make your email attract subscribers’ attention in their busy inboxes. According to VentureBeat, email marketing generates the highest ROI for marketers. That’s the reason why lots of businesses widely use this strategy.... read more

Inna Yatsyna
7 minutes
Oct 26, 2018