Grow
Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.
Know Your Enemy. Identifying Your Weaknesses. [Video]
Inspired by a post from our VP of sales, we wanted to share some advice on dealing with your weaknesses. Namely, how to find them, identify them, and improve them. watch now
3 min watch
Knowledge Pill
Trends in Remote Work, HR Tells Us What It All Means
Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then, we’ve become a remote-first company. While our office is now open with some restrictions, everyone can work from... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
12 Stories From Leaders: Their Mistakes and Lessons Learned
We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years. What connects all these managers is that most of them had wrong assumptions about what their job would look like or how many... read more
“AI (R)evolution: 9 Ways Artificial Intelligence Will Change Businesses
Artificial intelligence (AI) is already working its way into our lives in many different ways. Self-driving vehicles are on the roads, digital assistants, like Siri, Alexa, and Cortana, help us with our schedules and shopping, and it’s diagnosing diseases in healthcare. It’s safe... read more
Fighting Perfectionism [Video]
Popular misconceptions about perfectionists, and how to fight the fear of failure. watch now
4 min watch
RAW
Stay updated
Get weekly insights hand-picked by our editorial team. Act on it.
![Fostering Creativity in Big Organizations with Filip Jaskolski [Interview]](https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill/https://success-cms.labs.livechatinc.com/app/uploads/2020/08/Fostering-creativity-in-big-organizations.jpg)
Fostering Creativity in Big Organizations with Filip Jaskolski [Interview]
Is there anything that hasn’t already been said about creativity? Something other than catchphrases, buzzwords, and slogans? Something that has value and real-life applications? Aleksandra, technical writer, and Filip, platform manager, delve into the topic to find it out. ... read more
Do You Have What It Takes to Become a Servant Leader?
Are you a leader? Do you want to become one in the future? Becoming a leader is a process. Once you begin your journey, you’ll see that it takes constant learning to stay on top of your game and lead your team successfully. Recently, I described seven different leadership styles... read more
Leadership Styles and How They Can Make or Break Your Team
Being a leader is not an easy task. After you become one, you’re no longer responsible for just your own work. You’re accountable for your team as a whole and every team member's work individually. Some of us strive to become a leader. Others prefer to specialize in their craft... read more
What Is Sentiment Analysis and Why Does it Matter for Online Businesses?
Customer experience has become a new battlefield. Data shows that 89% of businesses compete primarily based on customer experience. People buy products because they receive a great experience, and they stop purchasing after getting a bad one. To gain and retain customers, brands... read more
How to Fight Burnout Syndrome and Fall in Love With Your Job Again
Do you know that feeling when you start a new job and everything is so interesting and exciting? New people, new walls, new tasks. You do everything you can to prove that you’re the right person for the position, and you don’t mind working long hours. You’ve never been the... read more
8 Steps You Need to Take to Successfully Market Your Business on Quora
More than 75% of Quora’s traffic comes from search engines. This fact means that Quora ranks exceptionally well on Google, Bing, etc. More importantly, your business can get a massive boost in brand exposure if your answers come before other Quora writers. For those of you who... read more
Starting an HR Department, Managing Unprecedented Growth, and the Future of HR: 1-on-1 with LiveChat’s Chief People Officer
We all know that HR provides a critical role for businesses and employees. While their responsibilities vary from business to business, they often handle the recruiting process, including screening, interviewing, and placing employees. They also work with a company’s executives... read more
Emotional Marketing Bridges the Gap Between Your Brand and Your Customers
You know that feeling when you’re just mindlessly scrolling your social media feeds? Most of us are guilty of that. So, I was browsing Twitter the other day when I stumbled across the tweet below. The difference between sales and marketing in one image. pic.twitter.com/cBAjRl9Mm2... read more
6 Steps to Effective Problem-Solving
Problem-solving is a crucial skill to have for success in business. It makes you more effective, helps when making a decision, and to execute ideas. No matter how big and complicated your problem is, breaking it down into steps will help you feel more in control. You won’t wander... read more