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Connect
Connecting with customers means good communication – for advertising, marketing, social media, and even among your team. In Connect we dig into the most important strategies, methods, and trends and tell you how to better get your point across.
9 Steps to Building Good Customer Relations
Are you aware that 88% of customers worldwide, irrespective of their age, think that customer service plays a significant role in their purchasing decisions? When we give it a bit more thought, it makes perfect sense! People get attached to brands, and since client support is the... read more
10 minutes
Jul 7, 2021
11 Marketing Collateral Ideas to Drive Your Business Growth (With Examples)
As marketers or business owners, we know that attracting new customers and retaining current ones is hard (and exciting). In fact, 61% of marketing pros admit that they struggle with generating traffic and leads. The good news is, by using the right marketing collateral you can... read more
10 minutes
Jun 9, 2021
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
How To Use Instagram Stories for Business: Tips To Boost Conversion
If you’re an ecommerce store owner, you can’t wait around for leads to come to you. If you want to succeed, you need to reach out to potential customers and promote your business across multiple channels. The more effective your promotion tactics, the better your store will... read more
8 minutes
Apr 8, 2021
A Complete How-To Guide for Working Remotely: Best Practices, Tools, Teams, Leadership
👉 Intro 👉 What’s remote work? 👉 Remote work in practice 👉 Virtual teams 👉 Remote leadership 👉 How to work remotely 👉 HR and remote work 👉 Best practices 👉 Pros and cons Introduction Over the last year, remote work has taken the world by storm. Before the pandemic, only 3.6% of... read more
Why Is Customer Life Cycle Marketing Not Just Another Buzzword?
Creating content just for the sake of it is a waste of time. If you’ve been creating content without a plan to support it, you’re in for an unpleasant surprise. That surprise is a lack of customers even though you thought you did everything in your power to attract them to your... read more
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7 Steps To Optimize Your Social Media Branded Content
Social media is one of the best ways of promoting your brand, and it’s also the most unique one. By using it effectively, you can share content with your audience and also personally engage with them. You can also advertise through social media and promote your content to a... read more
Disconnecting from Social Media [Video]
Kuba shares how much disconnecting from Social Media throughout the holidays helped him stay sane. Connect with him on LinkedIn: https://www.linkedin.com/in/jakrogalski/ watch now
4 min watch
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The Complete Guide to Running Effective Virtual Meetings
You open your eyes, get out of bed, and go brew your first coffee of the morning. What day is it? Right, it’s Wednesday. You check your phone to see how many virtual meetings you have planned for today. Only four? “Not bad,” you think. You grab a company cup and head to the... read more
The Ultimate Guide to Customer Service in 2021
Customer service is going to be everything in 2021. Customer-centric is a trendy word, but you often only get generic and superficial knowledge about the topic. In this guide, we'll tell you the whole story of customer service for a new decade and beyond. We'll cover the subject... read more
Learn How to Engage Gen Z with Email Marketing
Like every generation is different and has unique attributes and behavioral patterns, Gen Z is also a generation with its own particular traits. There are several attributes Gen Z has that marketers should be concerned about. Those attributes include a short attention span and... read more
8 minutes
Nov 22, 2020
7 Ways to Show Customer Appreciation This Holiday Season
How do you show customer appreciation? You can do it in many different ways. One way or another, you need to be aware that appreciation plays a big role in customer retention. Retention is a part of a bigger process we know as a customer journey. Our guide to the seasonal... read more
9 Steps for Creating and Maintaining Company Work Culture While Everyone is Working Remotely
Much of the workforce has switched to remote work during 2020. With that change, there have been many positive results. Perhaps most significantly, many businesses have reported an increase in productivity. Likewise, remote workers, generally, have said they prefer working... read more
How to Say No to Feature Requests
Imagine you’re running an Italian restaurant. You’re serving only a few refined dishes based on recipes that were in your family for ages. People are frequently coming to your place and are enjoying the food from your limited menu. However, there’s a group of customers who often... read more
5 Marketing Newsletters That You Should Subscribe To Today
When I joined LiveChat, I had zero experience with email marketing or creating newsletter content. However, I was the one to take over creating the LiveChat newsletter. I knew what the most popular email marketing tools were, but that was it. I had to catch up as quickly as... read more