Connect

Connecting with customers means good communication – for advertising, marketing, social media, and even among your team. In Connect we dig into the most important strategies, methods, and trends and tell you how to better get your point across.

Conversational Banking: Top 5 Benefits of Using Banking Chatbots

Mobile devices have become a banking channel for communication. 75 % of customer interactions with banks happen online or via mobile apps. We use mobile apps to easily check our balance, quickly transfer money, or take small loans out in the comfort of our home. A fun fact is... read more

5 minutes
Jun 24, 2020

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

Doing Teamwork The Right Way [Video]

There is no “I” in “team” but don’t take teamwork for granted. Save your team from failure with these easy to follow tips. watch now

3 min watch
Video Knowledge Pill

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What Is Relationship Marketing and How Can You Improve It?

Relationship marketing is a form of marketing that focuses on customer retention and customer satisfaction rather than sales transactions. It differs from other forms of marketing by recognizing the long-term value of building customer loyalty. Relationship marketing emphasizes... read more

10 minutes
May 29, 2020

7 Steps You Need to Take Before You Start Marketing on TikTok

TikTok is getting bigger and bigger, and they have plans for further expansion. After TikTok launched in the United States in August 2018, it wasn’t long before it became the most popular app in the country in October of that year. Later, it turned out that it was the... read more

5 minutes
May 22, 2020

9 Steps to Implement Dark Social Into Your Marketing Plan

There’s a quiet revolution happening on social media platforms that I’ll bet you haven’t noticed.  Dark social, which is social communication that can’t be tracked using analytics platforms, is on the rise in a significant way. Think of it as sharing a link with a friend... read more

6 minutes
May 1, 2020

How COVID-19 Has Changed Our Media Consumption

COVID-19 has changed our lives in more ways than we would have ever imagined. To stop the coronavirus from spreading, governments across the world recommended social distancing and have put many countries on lockdown. People have had to adapt to a new reality on many different... read more

7 minutes
Apr 28, 2020