Connect
Connecting with customers means good communication – for advertising, marketing, social media, and even among your team. In Connect we dig into the most important strategies, methods, and trends and tell you how to better get your point across.
5 Marketing Newsletters That You Should Subscribe To Today
When I joined LiveChat, I had zero experience with email marketing or creating newsletter content. However, I was the one to take over creating the LiveChat newsletter. I knew what the most popular email marketing tools were, but that was it. I had to catch up as quickly as... read more
What’s Asynchronous Communication and How Can It Help Increase Your Productivity?
Thousands of companies around the world switched to working remotely nearly six months ago. The majority of them were completely new to remote work. Obviously, it took some time to get used to the new normal caused by the COVID-19 pandemic. It was essential to realize that... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
Problems with Online Communication: Things You Should Remember
Most of today’s communication happens online. It’s happening whether you’re asking your coworker when they’ll finish their task or if you’re chatting with a support agent to find out why your shipment is taking so long to arrive. Online communication refers to how... read more
Mistakes in Email Marketing [Video]
Olga talks about lessons learned when using email marketing and how she found ways to do it better. watch now
2 min watch
RAW
Conversational Banking: Top 5 Benefits of Using Banking Chatbots
Mobile devices have become a banking channel for communication. 75 % of customer interactions with banks happen online or via mobile apps. We use mobile apps to easily check our balance, quickly transfer money, or take small loans out in the comfort of our home. A fun fact is... read more
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Happiness and Business. With Joy Spreader Jim Williams [Video]
Jim and Marcos talk about companies and businesses as people, how failing plays a huge role in wellbeing, and the world of medical clowning. watch now
33 min watch
Incoming Chat
15 of the Best Teamwork Quotes that Will Inspire Your Team to Work Together
There’s power in a group of people who work together toward a shared goal. A properly managed team brings the best out of each person, allowing them to reach much more than if they were working alone. However, teamwork is not simply about working together on a daily basis. It’s... read more
The Rise of Videoconferencing: Options, Dos, Don’ts, and Best Practices
For many of us, videoconferences and virtual meetings were something we participated in occasionally or even rarely. That is no longer the case. With more and more people working from home, videoconferencing has become a weekly or daily event. There have been quite a few... read more
Doing Teamwork The Right Way [Video]
There is no “I” in “team” but don’t take teamwork for granted. Save your team from failure with these easy to follow tips. watch now
3 min watch
Knowledge Pill
What Is Relationship Marketing and How Can You Improve It?
Relationship marketing is a form of marketing that focuses on customer retention and customer satisfaction rather than sales transactions. It differs from other forms of marketing by recognizing the long-term value of building customer loyalty. Relationship marketing emphasizes... read more
10 Steps to Achieve High Customer Satisfaction [Video]
A satisfied customer is a returning customer. Learn how to keep your customers happy and loyal to your brand. watch now
3 min watch
Step Up
7 Steps You Need to Take Before You Start Marketing on TikTok
TikTok is getting bigger and bigger, and they have plans for further expansion. After TikTok launched in the United States in August 2018, it wasn’t long before it became the most popular app in the country in October of that year. Later, it turned out that it was the... read more
Taking A Leap Of Faith And Connecting With Your Customers. With Gaston Sitbon [Video]
Entrepreneur and G-Coffee operator, Gaston Sitbon, talks with Marcos about how brands connect with clients effectively, taking a leap of faith and starting your own business. Also, they have coffee. watch now
26 min watch
Incoming Chat
10 Best Public Speaking Tips – Part 2 [Video]
Keep learning new ways to prepare for your keynote with this easy to follow Public Speaking tips part 2 watch now
3 min watch
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