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12 minutes
Jan 8, 2021
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Sell
Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.
12 minutes
Jan 8, 2021
5 Omnichannel Marketing Tactics To Boost Your Sales
Omnichannel marketing has been a buzzword for some time now, and for good reason. Rather than putting all your eggs in one basket and concentrating solely on, say, email campaigns, omnichannel marketing uses multiple channels to provide your customers with an immersive,... read more
8 minutes
Dec 16, 2020
Finding Your Brand Voice. With Helen Peatfield. [Video]
How customer data should shape everything from your UVP and copy, through the way your team will speak to your customers? A great chat with Helen Peatfield. Here are some of her resources: Justin Blackman: https://prettyflycopy.com/ Joel Klettke’s newsletter:... watch now
57 min watch
Incoming Chat
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
How to Write Better Subject Lines and Increase Your Email Open Rates
What’s the most important part of an email? At first, you might think that it’s obviously what you find inside after you open that email. The truth is, nothing is more important than your email’s subject line. It’s like the headline of an article. An article needs to have a good... read more
The Ultimate Guide to Boosting Ecommerce Sales Every Holiday Season [Video]
2020 is proving to be a holiday like no other but It doesn’t matter what holiday is coming up, customers are always ready to spend more money than they should on those days. You should be ready to get some of that! In our “Non-denominational, one-size-fits-all,... watch now
24 min watch
Extra
6 Copywriting Tips To Help You Sell More
If you had to choose the most fundamental skill of a good marketer, which one would you pick? I’d go with copywriting. If you know how to write good copy, copy that will spark your customers to take the desired action, you’re on your way to success. Whether it’s buying your... read more
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How Ecommerce Chatbots Can Become a Game Changer This Holiday Season
The holiday season is going to be different this year. Big players, like Walmart and Target, decided to close on Thanksgiving so they don’t give customers a reason to gather in crowds. Also, many customers are now buying different goods than they normally do, and they’re making... read more
How To Handle Increased Customer Service Demand In Your Ecommerce Store This Holiday Season
You’re an ecommerce store owner waking up on the morning of Black Friday. You’ve been preparing your promotional campaign for a few weeks or even months ahead of time. Now, it’s time to get busy. You might want to consider hiring a few part-time employees who’ll help you handle... read more
Content Strategy and More. With Erik Totten [Video]
Marcos and Erik discuss the evolution of content and its relevance to marketing and business today. AI, best practices, and the journey of a content writer and editor. watch now
27 min watch
Incoming Chat
Marketing for Hardware and 3D Printers. With Bartek Lanc [Video]
Marketing an expensive piece of equipment is not easy, especially when the market is saturated. Bartek Lanc, Zmorph’s CMO tells us how they figure out ways to stand out from the crowd. watch now
32 min watch
Incoming Chat
Rock Linkedin Part I [Video]
We wanted to share the things that we’ve learned investing half-year on Linkedin. Do some of these, we know they work! watch now
4 min watch
Step Up
10 Steps to Make the Ecommerce User Experience as Satisfying as an In-Store Experience
People are changing their shopping habits. These changes were trending before 2020, but, with the multitude of challenges retailers have faced this year, many of those changes will surely become permanent. Since early 2020, consumers are making more purchases online, making... read more
How to Cultivate Loyal Customers [Video]
They’ll root for you, they’ll spread the word, and follow your brand until the end of the world. How do you develop loyal customers? watch now
5 min watch
Step Up
Keeping Your Customers: How to Reduce Churn [Video]
Churn is a scary word in SaaS. Let’s face it, you can’t stop it, but you can reduce it. Here’s how. watch now
3 min watch
Knowledge Pill
10 Steps to Achieve High Customer Satisfaction [Video]
A satisfied customer is a returning customer. Learn how to keep your customers happy and loyal to your brand. watch now
3 min watch
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