
How To Predict Cart Abandons and Save Them With Live Chat

Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.
Omnichannel marketing has been a buzzword for some time now, and for good reason. Rather than putting all your eggs in one basket and concentrating solely on, say, email campaigns, omnichannel marketing uses multiple channels to provide your customers with an immersive,... read more
How customer data should shape everything from your UVP and copy, through the way your team will speak to your customers? A great chat with Helen Peatfield. Here are some of her resources: Justin Blackman: https://prettyflycopy.com/ Joel Klettke’s newsletter:... watch now
LiveChat is a complete customer service platform that delights your customers and fuels your sales
What’s the most important part of an email? At first, you might think that it’s obviously what you find inside after you open that email. The truth is, nothing is more important than your email’s subject line. It’s like the headline of an article. An article needs to have a good... read more
2020 is proving to be a holiday like no other but It doesn’t matter what holiday is coming up, customers are always ready to spend more money than they should on those days. You should be ready to get some of that! In our “Non-denominational, one-size-fits-all,... watch now
If you had to choose the most fundamental skill of a good marketer, which one would you pick? I’d go with copywriting. If you know how to write good copy, copy that will spark your customers to take the desired action, you’re on your way to success. Whether it’s buying your... read more
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The holiday season is going to be different this year. Big players, like Walmart and Target, decided to close on Thanksgiving so they don’t give customers a reason to gather in crowds. Also, many customers are now buying different goods than they normally do, and they’re making... read more
You’re an ecommerce store owner waking up on the morning of Black Friday. You’ve been preparing your promotional campaign for a few weeks or even months ahead of time. Now, it’s time to get busy. You might want to consider hiring a few part-time employees who’ll help you handle... read more
Marcos and Erik discuss the evolution of content and its relevance to marketing and business today. AI, best practices, and the journey of a content writer and editor. watch now
Marketing an expensive piece of equipment is not easy, especially when the market is saturated. Bartek Lanc, Zmorph’s CMO tells us how they figure out ways to stand out from the crowd. watch now
We wanted to share the things that we’ve learned investing half-year on Linkedin. Do some of these, we know they work! watch now
People are changing their shopping habits. These changes were trending before 2020, but, with the multitude of challenges retailers have faced this year, many of those changes will surely become permanent. Since early 2020, consumers are making more purchases online, making... read more
They’ll root for you, they’ll spread the word, and follow your brand until the end of the world. How do you develop loyal customers? watch now
Churn is a scary word in SaaS. Let’s face it, you can’t stop it, but you can reduce it. Here’s how. watch now
A satisfied customer is a returning customer. Learn how to keep your customers happy and loyal to your brand. watch now