LiveChat helps you delight your customers and fuels your sales.

Sell

Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

The Live Chat for Squarespace Secret Nobody Told You About

Out of all website builders, you decided to build your website on Squarespace. You chose a template, started a trial account, got a domain name, tweaked the design, and finally launched your website. Now you can sit back and watch visitors flooding your online store, ready to... read more

8 minutes
Dec 16, 2022

Why Do You Need Live Chat for Shopify Integration

If you have a store on Shopify, chances are your business is doing great. You have a nice-looking store and you’re able to manage it from one place. Now, you’re probably wondering how to connect with customers and increase your sales. For that, I have a simple answer - live chat... read more

8 minutes
Nov 28, 2022

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Is SMS Marketing Legal and Still Alive?

Gone are the days when there were doubts if SMS marketing was even legal. Marketing boards all over the world choose to make SMS marketing legal. Why? Let's face it — for the express purpose of increasing customer loyalty. If you don't use SMS marketing legally or you don't use... read more

Tommy Stone
6 minutes
Feb 19, 2022

What Is Customer Loyalty and What Can You Do to Improve It?

I bet that when it comes to business, nothing makes you happier than having a large group of loyal customers. And it’s hardly surprising since not only are they responsible for bringing 65% of revenue, but they also tend to spend more than new clients. It also shows that all the... read more

Ania Rubkiewicz and Kasia Kowalska
12 minutes
Feb 3, 2022

What Is Customer Acquisition Cost and How Can You Keep It Under Control?

Growth is probably one of the most important objectives for any company, apart from survival, of course. And when we think about business development, one of the things we have to consider is the cost of acquiring new customers. (Yes, growing your business comes at a price!) It’s... read more

Ania Rubkiewicz and Kasia Kowalska
11 minutes
Jan 18, 2022

What Is Customer Retention? Benefits and Top Strategies To Grow Your Business

Can you believe that companies in the US lose as much as $136.8 billion per year due to avoidable consumer switching? This clearly shows the importance of retaining customers. While it might be tempting to pile your resources into acquiring new clients, if you want to hit the... read more

Kasia Kowalska and Ania Rubkiewicz
11 minutes
Jan 5, 2022

Multichannel Communication. With Matt Tarczynski. [Video]

Companies today need to be where their customers are and to accomplish a seamless multichannel strategy, there are a few things to consider. Doing it right will make a big difference on your journey to become a truly customer-centric company. Another great conversation with... watch now

26 min watch
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Building Trust With Your Brand. With Rafal Samborski [Video]

Marcos and Rafał talk about how important is to build trust with your brand, especially in the medical field. A great startup story and good lessons on how to build a brand that creates a relationship with its customers. watch now

34 min watch
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Forget Everything You Know About Sales. With Nick Capozzi [Video]

Marcos talks to Nick Capozzi, one of his mentors and a sales expert about the key skills to develop in order to become a master salesperson. They also dig into how much video can help you close that next deal and how to incorporate it into your sales strategy. Tips, tricks and a... watch now

38 min watch
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