Sell

Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.

How to Make a Landing Page That Converts [Video]

Your landing page is the first thing your customers will see from your company. Make sure that your first impression is a good one, and create a landing page that converts. watch now

4 min watch
Video Knowledge Pill

11 (Ethical) Ways to Collect Customer Data

Big data is BIG. According to a study by IBM, 90% of all the existing data in the entire world has been created in just the last two years. 2.5 quintillion (that’s 2.5 with 18 zeros behind it) bytes of data are generated every day. To put that into context, TechJury reported in... read more

Erik Totten
5 minutes
May 15, 2020

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

Building and Leading a Sales Team. With Alex Wilson [Video]

Episode 4 of Incoming Chat. Alex Wilson, VP of sales for LiveChat, opened up about the challenges of being a good salesman, creating a strong sales team, and the cultural differences that affect international companies. watch now

25 min watch
Video Incoming Chat

The Best Marketing Tool You Can Use [Video]

Word of mouth is definitely the best way to spread the word about your product. Let us show you how it works and how to take advantage of WOM. watch now

4 min watch
Video Knowledge Pill

Stay updated

Get weekly insights hand-picked by our editorial team. Act on it.

The Most Useful Analytical Data in Google Analytics

While getting traffic to your website is the first goal of any digital or ecommerce business, it is only the first step. It’s not enough to just have website visitors. Website visitors need to be converted from potential customers to paid customers. Their experience on your... read more

Erik Totten
4 minutes
Apr 2, 2020

Anticipating Disruption with Conversational Advertising

Conversational advertising is upending traditional approaches to advertising. Print, radio, TV, and online advertising have all had their moments in the spotlight, but the interactions they produced were largely the same: a one-way impression forced on the viewer or listener.... read more

Erik Totten
8 minutes
Mar 10, 2020

10 Steps to Gain and Retain Trust on Your Ecommerce Website

So, you’ve had a gorgeous ecommerce website designed. The landing page is relevant and clean, with eye-catching call-to-actions and compelling SEO optimized content. Your checkout page and shopping cart are simple and intuitive. On top of all that, the widgets you’re selling are... read more

Erik Totten
4 minutes
Mar 6, 2020

Black Friday Retail: How Offline and Online Will Live in Harmony

Can you feel it, coming in the air tonight? It's a big holiday season for retail. Bigger than 80's hair. We hacked the mainframe and found the secret data – this could be The Trillion Dollar Season. Join LiveChat for a week of articles and videos dedicated to Black Friday and... read more

David Street
13 minutes
Nov 20, 2019