Olga Rogacka
Editor in Chief, Success
About me
Editor in Chief of Success. I make sure the content we present on our platform is valuable for business professionals around the world. During my 6 years at LiveChat, I’ve gained experience in customer service, online business, and marketing. I mix that knowledge with a pinch of psychology (my secret ingredient) to write helpful articles for our readers.
I believe every successful business had some obstacles to overcome along the way. If you want to share yours, reach out to me! We can all learn from your story!
Outside of work, I’m a huge fan of weekend getaways. I’m in love with the Polish mountains where I can turn off my phone and enjoy the silence (I post pictures on Instagram afterward).
Favorite way of learning
Reading or listening to podcasts while making handwritten notes
Favorite saying
“If not me, who? If not now, when?”
My articles
Team management isn't about bossing people around — but you already know that. It's mainly about planning your team's work and unlocking its full potential. Being a support leader is a little like being a coach — a soccer coach, for instance.
First, you plan your team's tactics.... read more
Connect
8 min read
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Mar 14
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As Michael Jordan once said: “Talent wins games, but teamwork and intelligence wins championships.” Working as a team is important and it allows you to exchange ideas,... read more
4 min read
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Mar 02
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Finding out what people are looking for, what issues they need to solve, and creating content to help them accordingly. If you’re in marketing, you know all about this... read more
3 min read
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Feb 01
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You can now start voice calls with customers right in the chat thanks to the LiveChat and SnapCall integration.
During the live webinar on Feb. 2, Marcos, from LiveChat,... read more
Connect
35 min read
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Dec 08
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You open your eyes, get out of bed, and go brew your first coffee of the morning. What day is it? Right, it’s Wednesday. You check your phone to see how many virtual... read more
Grow
9 min read
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Nov 09
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No matter how much people enjoy their work, sometimes they get stuck in the monotony of doing repeatable tasks. Working on a feature, implementing it, and jumping to the... read more
Grow
14 min read
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Oct 15
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What should an entrepreneur assume when starting a new business? That they’ll make a lot of mistakes. Making countless decisions every day and taking risks means that... read more
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