Content Marketing Specialist, Success
Customer service is a strategic investment that can directly influence your business’s success. But how do you measure the actual value of your customer service ROI? Let’s explore how LiveChat empowers companies to deliver exceptional customer experience and quantify their... read more
Sell11 min read | Nov 27 | Olga Rogacka
Does hitting sales quotes feel like a distant dream right now? You’re not alone in this struggle; countless sales reps and managers can relate. But when the numbers don't... read more
Connect17 min read | Nov 25 | Olga Rogacka
When getting customer service help, how often do you hear the phrase "Sorry for the inconvenience"? Does it make you feel better and more relaxed, or do you get even more... read more
Support12 min read | Nov 08 | Olga Rogacka and Paweł Hałabuda
As one of the most popular ecommerce solutions, Shopify powers millions of online stores, offering a robust set of tools to create, manage, and grow a business. However,... read more
![10 Types of Customers and How to Handle Them [Best Practices]](/success/types-of-customers-scaled_10669546239908071954_hu80b7884f85c917d5c545ac976c11065c_0_564x204_fill_q75_box_smart1.jpg)
Support12 min read | Nov 07 | Jacob Firuta and Olga Rogacka
When working in customer service, you will be dealing with many different situations and with various types of customers who want to resolve their problems. You have to... read more
Support12 min read | Jul 08 | Olga Rogacka
Customer service is a crucial factor in the customer’s decision to do business with a company. Salesforce research shows that 91% of customers are more likely to make... read more
Connect10 min read | Jun 20 | Olga Rogacka
As Michael Jordan once said: “Talent wins games, but teamwork and intelligence win championships.” Working together as a team is essential, and it allows you to exchange... read more
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