Setting up your customer service strategy is worth learning from the best-in-class. It means it's good to sometimes sneak a peek at the best practices of big brands and implement them within your organization. To make your life easier, we’ve looked into Shopify customer service... read more
34 min read
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Jan 27
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Marta Kuzma and 2 others
Customer-centric is a trendy word, but you often only get generic and superficial knowledge about the topic. In this guide, we'll tell you the whole story of customer... read more
8 min read | Nov 28 |
If you have a store on Shopify, chances are your business is doing great. You have a nice-looking store and you’re able to manage it from one place. Now, you’re probably... read more
29 min read | Nov 22 |
This holiday season, provide an exquisite experience that every customer dreams about. 2022 is the year US consumers are feeling bright and cheery. Nearly 40... read more
7 min read | Sep 19 |
When it comes to customer service, what’s more frustrating than having to start a chat all over again because you accidentally closed a tab? I mean, besides waiting 15... read more
7 min read | Jun 20 |
Team management isn't about bossing people around — but you already know that. It's mainly about planning your team's work and unlocking its full potential. Being a... read more
8 min read | Mar 14 |
As Michael Jordan once said: “Talent wins games, but teamwork and intelligence wins championships.” Working as a team is important and it allows you to exchange ideas,... read more
