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Olga Rogacka

Olga Rogacka

Editor in Chief, Success

About me

Editor in Chief of Success. I make sure the content we present on our platform is valuable for business professionals around the world. During my 6 years at LiveChat, I’ve gained experience in customer service, online business, and marketing. I mix that knowledge with a pinch of psychology (my secret ingredient) to write helpful articles for our readers.

I believe every successful business had some obstacles to overcome along the way. If you want to share yours, reach out to me! We can all learn from your story!

Outside of work, I’m a huge fan of weekend getaways. I’m in love with the Polish mountains where I can turn off my phone and enjoy the silence (I post pictures on Instagram afterward).

Favorite way of learning

Reading or listening to podcasts while making handwritten notes

Favorite saying

“If not me, who? If not now, when?”

Read my articles

How to Use Positive Communication in Customer Service

Our brains don’t like the word “no.” If you were put into an MRI scanner and had that word flashed on a screen for less than one second, you’d see a sudden release of dozens of stress-producing hormones in your brain. These hormones immediately influence the normal functioning of... read more

7 minutes
Sep 4, 2020

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