Going the extra mile for customers. A mysterious and intangible element of customer service. You’ve heard us talking about it a lot, be it our ultimate customer service guide or any article meaning toimprove your customer experience. Do we follow our own advice? What does going... read more
I created my first ‘commercial’ as a teenager. It was a voluntary project at school about advertising an imaginary brand. Little did I know, storytelling was in my blood. I didn’t know much about brands and marketing, but it was love at first sight.
Before I knew it, I had become a marketing manager at a Manchester-based company thanks to passion, commitment, and a sense of purpose. I believe these three essentials make people grow, and they are the exact three things that make brands grow, too.
Therefore, as a writer for Success, I focus on topics such as brand communication, building great customer relationships, and creating a thriving work environment. At the end of the day, marketing is all about people.
Favorite part of the day
Early mornings. Sunrises, silence, peace of mind.
Favorite way of learning