Customer-centric is a trendy word, but you often only get generic and superficial knowledge about the topic. In this guide, we'll tell you the whole story of customer service for the new year and beyond. We'll cover the subject from our own perspective at LiveChat, and we'll... read more
I created my first ‘commercial’ as a teenager. It was a voluntary project at school about advertising an imaginary brand. Little did I know, storytelling was in my blood. I didn’t know much about brands and marketing, but it was love at first sight.
Before I knew it, I had become a marketing manager at a Manchester-based company thanks to passion, commitment, and a sense of purpose. I believe these three essentials make people grow, and they are the exact three things that make brands grow, too.
Therefore, as a writer for Success, I focus on topics such as brand communication, building great customer relationships, and creating a thriving work environment. At the end of the day, marketing is all about people.
Favorite part of the day
Early mornings. Sunrises, silence, peace of mind.
Favorite way of learning