LiveChat helps you delight your customers and fuels your sales.

Support

Customers expect support for products they buy. Besides that simple fact, nothing is obvious or given about customer service. In Support we cover the best ways to improve the customer experience and make sure your customers come back for more.

All About Live Chat for Financial Services

Live chats have revolutionized how financial service companies communicate with customers in recent years. It made conversations faster, better, and more convenient, ultimately contributing to building strong customer relationships. Live chat is a potent tool for financial... read more

Tomasz Ziętek
8 minutes
Mar 6, 2024

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

20 Best Live Chat Software for Business in 2024

Live chat software is a great way to provide real-time support, significantly improving the customer experience and increasing sales. Many platforms offer detailed reports and analytics to paint a clear picture of the customer journey and the efficiency of your support and sales... read more

Tomasz Ziętek
20 minutes
Mar 4, 2024

Elevating Retail Customer Service: Practical Tips and Examples

Picture a curious customer entering a tech store, convinced their new smartphone should have a "caffeine infusion" feature to keep them awake during endless video calls. While chuckle-worthy, such moments illuminate the need for retailers to infuse creativity into... read more

13 minutes
Mar 1, 2024

22 Best Live Chat Plugins for WordPress in 2024

A WordPress live chat plugin allows you or your customer support agents to communicate live with your website visitors. You can message customers in real time for great customer satisfaction and assist them with purchases. Some plugins offer real-time visitor monitoring so you... read more

Tomasz Ziętek
20 minutes
Feb 28, 2024

Stay updated

Get monthly insights hand-picked by our editorial team. Act on it.

8 Customer Service Resume Examples to Land Your Next Job

The first step toward securing a job often begins with a single piece of paper: your resume. It's not merely a document. Whether or not you're invited to the next stage of the recruitment process relies solely on the quality of your resume. Right now, you might be asking yourself... read more

22 minutes
Oct 5, 2023

What’s So Scary About AI in Customer Service?

Here's what you'll learn from this article: AI customer service examples How AI helps with delivering exceptional customer service How customer service agents can leverage AI with LiveChat AI can be a valuable tool to help customer service teams better serve customers. It can... read more

6 minutes
May 31, 2023

Tips for Positive Customer Service Team Attitude

Picture this: You start a chat to file a complaint and the customer service representative greets you with a nice message, ready to assist you. They listen attentively to your needs, offer helpful suggestions, and go the extra mile to ensure your satisfaction. How does that make... read more

7 minutes
May 23, 2023

Why is Customer Service Important?

Once upon a time, there was a small bakery called Sweet Delights. They made the most delicious cupcakes in town. Everyone who tried them raved about their unique toppings and perfect flavor. However, despite having a great product, Sweet Delights struggled to attract repeat... read more

10 minutes
May 11, 2023