Know when a customer needs you
Receive push alerts for incoming conversations. Open the message from the notification and find out what the customer needs.
Get Text live chat app for Android
Reply to chats and tickets from your Android phone. Let your customers reach you while you’re out.
Download for Android
Download free on Google Play
Keep helping after you leave your desk
A quick reply can settle a delivery question or help a shopper choose. Use your Android phone to respond without going back to your computer.
Make progress on chats and tickets
Answer a message, check a ticket’s status, or reassign it to the right team. Handle the next step from Android while you’re away.
Bring purchase details into the reply
View live carts and order history with a supported store connection. Check the item or order the customer means before offering advice.
See how the team is doing
Check who’s online and which chats are active. Follow conversations handled by teammates or your AI Agent, and step in when needed.
“Extremely well made application for customer service & sales with nice price point.”
Customer Service Manager, Nuvoo
Help shoppers make their next purchase
Text connects your team, AI, and customer messages. Set up the workspace in your browser, then stay involved through the Android app.
Give shoppers an answer from Android
A question about a product shouldn’t have to wait for your next visit to the office. Read the conversation on your phone and help the customer make their choice.
Follow the conversations AI takes on
Your AI Agent uses the business knowledge you provide in the web app. Check its customer conversations from Android and take over when a human reply will help.
Keep interested visitors talking
Set up website campaigns in Text to start conversations with visitors. Use Android to respond to their questions and follow up with the leads those campaigns bring in.
Work through messages in one place
Bring supported channels into your Text inbox. From your Android phone, reply to chats and tickets and look back at earlier exchanges for context.
Find out what’s happening right now
See active chats, online visitors, and conversation wins in the mobile dashboard. For a closer look at performance over time, use the reports in your browser.
Put Text on your Android phone
Get the official app, open your account, and choose how you want to receive alerts.
1
Install through Google Play
Find Text – Live Chat for Business by Text, Inc. on Google Play. Already have LiveChat on your phone? Update that app instead of starting again.
Download for Android
2
Log in to your business
Log in with the account your business uses. For a new Text account, connect your website and configure your team in the browser before using mobile.
Sign up free
3
Check your notification settings
Allow Text notifications in Android settings and review the app’s alert preferences. Do Not Disturb and battery settings may affect when alerts arrive.
Explore the mobile guidePick up on another device
Choose a desktop app or a different mobile platform. The app hub brings all your download options together.
Web browser
Open your workspace in a browser to manage website setup, channels, and AI. Use mobile for replies when you head out.
Open Text web appWindows
Spend most of the workday at a PC? Give customer conversations their own window with the Text Windows app.
Text for WindowsMac
Continue at your Mac when a conversation needs more screen space. Choose the download that matches your Mac’s processor.
Text for MaciPhone
Using an iPhone as well? Get the iOS version from the App Store and answer customers from that device.
Text for iPhoneLiveChat for Android is now Text
Searching for the LiveChat Android download? Google Play now lists the app as Text – Live Chat for Business.
Update the app you already use
Existing users can update their installed app and sign in as usual: accounts, conversations, and workflows remain in place. The renamed app does not switch your subscription. If you’re new to Text, install from the same Google Play listing after creating your business workspace.
Android app questions,
answered
Where can I download the LiveChat app for Android?
Use the Google Play page for Text – Live Chat for Business, published by Text, Inc. The LiveChat mobile app has changed its name to Text. Tap Install if you’re new to the app, or Update if LiveChat is already installed, then log in with your business account.
Do I need to download a LiveChat APK for Android?
You don’t need a separate APK file to install through Google Play. The Download for Android button on this page opens the official Text listing, where Google Play handles installation and updates. If Google Play is unavailable on your device, contact Text support to check your installation options.
Is this Android live chat app for business or personal messaging?
Text is for businesses handling customer conversations. Your team uses the Android app to answer website visitors and messages from connected channels. Customers chat through your website or their usual channel; they don’t need to install the agent app. Text is not a personal SMS or random chat app.
Can I use my existing LiveChat login on Android?
Yes. Google Play’s update notes confirm that the renamed app keeps your account, conversations, and workflows. Use the same login after updating to Text. You do not need to create a new workspace just because the app’s name has changed.
How do I connect the Android app to my website live chat?
For a new Text account, set up your website chat widget and team in the web app first. Install the Android app and sign in to that workspace to receive and answer customer conversations. Website configuration, AI setup, and store connections belong in the web app. See the Text mobile guide for the phone app’s role.
Why am I not receiving live chat notifications on Android?
Check your notification preferences in Text, then allow notifications for the app in Android settings. Do Not Disturb and battery-saving settings can affect alerts. Settings names vary by phone, so follow Google’s Android notification guide to check permissions on your device.
Can I manage tickets and view customer orders from Android?
You can reply to tickets, check their status, and reassign them between teams from the mobile app. With a supported ecommerce connection, you can also see a customer’s live cart and order history. Your business needs to connect the store through the web app before those shopping details are available.
Is the Android live chat app free to download?
Google Play offers the app as a free download. Using it requires a business account with a trial or subscription. Text offers new customers a 14-day trial without a credit card; downloading the app does not provide an ongoing free service. Compare subscriptions on the pricing page.
Which Android phones and tablets can run Text?
Open the current Google Play listing on the phone or tablet you plan to use. Google Play will show whether the app is compatible and available for that device. Check there before installing rather than relying on a fixed Android version listed elsewhere.
Will the Android update add Text features to my LiveChat subscription?
The name change leaves your existing subscription in place. Access to capabilities such as AI Agent depends on your account, plan, and connected services; updating the Android app does not add them to a LiveChat plan. To explore moving your business to Text, read the account transition guide.