Canned responses can be a key chat tool in creating a great customer experience. They can make your customer service team fast and precise, leaving them more time and brain space for the personal touch that will make your business stand out. Such pre-saved messages can help... read more
Hi, I’m a Customer Education Specialist at LiveChat and a LiveChat Help Center contributor. I love translating tech speak into human language and creating content that helps users make the most of our products.