Customer experience has become a new battlefield. Data shows that 89% of businesses compete primarily based on customer experience. People buy products because they receive a great experience, and they stop purchasing after getting a bad one. To gain and retain customers, brands... read more
I’m a Content Specialist at ChatBot, a platform that helps non-technical users create their own customer service chatbots. I love learning and have already gained both education and experience in the fields of linguistics, social communication, user experience design, and marketing. I use acquired knowledge to help our customers design human-like chatbot conversations and make the best of them for their business.
When not working, I ride a bike in the forest, take photographs of street scenes, or play indie rock on my guitar.
Chips with Everything
Parks and Recreation