As of May 9, 2024, Facebook discontinued its free Chat Plugin, a popular communication tool for online businesses relying on chat communication. This means businesses can no longer connect with their website visitors via Facebook Messenger. Meta’s recent move is a significant... read more
13 min read | Jun 12 |
Pre-written chat scripts enable you to deliver warm and effective replies quickly. They save time and cut costs, all while providing proactive customer service. In... read more
15 min read | Jun 04 |
Engaging visitors, whether first-time or returning, is essential for online businesses. The first point of contact is a great way to introduce your business, products,... read more
19 min read | May 13 |
In the business world, numbers speak volumes, especially regarding key performance indicators (KPIs). They are a roadmap for your business's success, helping you measure... read more
12 min read | May 10 |
Do you want happy customers who are loyal to your brand?With 54% of customers moving to a competitor after a single negative experience, addressing customer pain points... read more
23 min read | May 09 |
Providing stellar support is paramount for businesses when it comes to customer experience. Clients rely on prompt assistance when encountering issues, making it... read more
12 min read | May 06 |
Looking for ways to boost customer satisfaction? Consider adding a live chat option to your website. This powerful tool supports agents and allows them to respond... read more
