Connecting with customers means good communication – for advertising, marketing, social media, and even among your team. In Connect we dig into the most important strategies, methods, and trends and tell you how to better get your point across.
Relationship marketing is a form of marketing that focuses on customer retention and customer satisfaction rather than sales transactions. It differs from other forms of marketing by recognizing the long-term value of building customer loyalty. Relationship marketing emphasizes... read more
A satisfied customer is a returning customer. Learn how to keep your customers happy and loyal to your brand. watch now
3 min watch
Step Up
TikTok is getting bigger and bigger, and they have plans for further expansion. After TikTok launched in the United States in August 2018, it wasn’t long before it became the most popular app in the country in October of that year. Later, it turned out that it was the... read more
Entrepreneur and G-Coffee operator, Gaston Sitbon, talks with Marcos about how brands connect with clients effectively, taking a leap of faith and starting your own business. Also, they have coffee. watch now
26 min watch
Incoming Chat
Keep learning new ways to prepare for your keynote with this easy to follow Public Speaking tips part 2 watch now
3 min watch
Step Up
Brand 24’s video creator Chia explains the challenges of video content creation and becoming the face of a brand watch now
24 min watch
Incoming Chat
Once upon a time, there was an overused buzzword called “storytelling.” Follow this advice from Marcos on how to do it right and write a compelling story. The end? watch now
3 min watch
Knowledge Pill
There’s a quiet revolution happening on social media platforms that I’ll bet you haven’t noticed. Dark social, which is social communication that can’t be tracked using analytics platforms, is on the rise in a significant way. Think of it as sharing a link with a friend... read more
COVID-19 has changed our lives in more ways than we would have ever imagined. To stop the coronavirus from spreading, governments across the world recommended social distancing and have put many countries on lockdown. People have had to adapt to a new reality on many different... read more
Have you ever heard, “Happy as a fish in the water?” We haven’t either, but today, Marcos tells us about the Fish! Philosophy and how to bring happiness to your workplace. watch now
3 min watch
Knowledge Pill
Michal Napora talks to Marcos about marketing in video games and what is the process of choosing a voice to promote a brand in Social Media watch now
25 min watch
Incoming Chat
Sometimes, we all need a vacation. But if we are creative with our OOO emails, we can still close a sale from the comfort of our beach hotel. watch now
3 min watch
Knowledge Pill
Success by LiveChat is a completely new take on how we distribute our digital content – actionable articles and videos to help your business thrive. We are moving away from a traditional blog to provide more context and value. Success is a single place where you can keep up with... read more
We’re all living in unprecedented times and adapting to a new reality, not only in our personal lives but also on a professional level. Everyone who can work from home is doing so, but not all companies have the luxury to operate in this way. COVID-19 has taken a toll on almost... read more
Dark social. What jumps into your mind when I say those words? If you’re like most of the people in my office, the first thought is that it must mean something related to the dark web. You know, something that is cryptic, secretive, and maybe even borderline illegal. ... read more
