LiveChat helps you delight your customers and fuels your sales.

Grow

Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.

Thanks for 2020 [Video]

I hate to say it, but 2020 wasn’t THAT bad. I learned a lot and accomplished a thing or two, and for that, I just wanted to say, Thanks. Personal development truly took a new level during 2020. watch now

7 min watch
Video RAW

The Ultimate Guide to Boosting Ecommerce Sales [Video]

Welcome to The Ultimate Guide to Boosting Ecommerce Sales in 2021. 2020 proved to be a holiday like no other but It doesn’t matter what holiday is coming up, customers are always ready to spend more money than they should on those days. You should be ready to get some of that! In... watch now

24 min watch
Video Guides to Success

How to Streamline the Marketing Process In Remote Work

The novel coronavirus pandemic is revamping the way we do business, affecting everything from where we work to our customers’ purchasing decisions. To continue thriving, the only way forward for businesses is to embrace the already growing trend of remote work. If you haven’t... read more

Pratik Dholakiya
7 minutes
Dec 2, 2020

3 Things You Can Do Right Now To Increase Your Search Traffic in 2021 [Video]

How about some more traffic to your website, online store or blog? Marcos talks with Matthew Woodward about what are the things you can do right away to improve your SEO results and how to implement the right strategy fast and easy. Here are the links Matt mentioned during the... watch now

60 min watch
Video Incoming Chat

Team Chat: Looking for the Perfect Customer Success Metric

How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything we need to know?  The Data and Research team from LiveChat got together on Slack to look for metrics that... read more

Jacob Firuta and 3 others
7 minutes
Nov 12, 2020

How to Start Your Video Marketing Strategy [Video]

Marcos and Kaia discuss video strategies for companies, how to become a video storyteller and all the challenges that it brings. If you and your company are trying to do video, do not miss this live episode of Incoming Chat. watch now

1 min watch
Video Incoming Chat

How to Build a Facebook Page for Your Business

Setting up a Facebook page for your business is a good way to start building your online presence and brand recognition. It allows you to show your business to a huge audience. Unless you want to use ads, and you probably don’t have to, but more on that later, you won’t need... read more

8 minutes
Sep 14, 2020

Trends in Remote Work, HR Tells Us What It All Means

Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then, we’ve become a remote-first company. While our office is now open with some restrictions, everyone can work from... read more

10 minutes
Sep 8, 2020

12 Stories From Leaders: Their Mistakes and Lessons Learned

We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years.  What connects all these managers is that most of them had wrong assumptions about what their job would look like or how many... read more

16 minutes
Aug 27, 2020