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We help people and businesses communicate better and fully express themselves.

Since 2002, we have been transforming the way customers contact brands online. Our team spends an enormous amount of time exploring the potential of online communication to deliver the technology that shortens the distance in human/business interactions.

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About

LiveChat's portfolio illustration LiveChat's portfolio illustration

Our portfolio consists of solutions for business communication management, customer service, and lead generation. It includes LiveChat, ChatBot, HelpDesk, and KnowledgeBase. All of the products offer a secure environment for companies of every size and in every industry. Currently, we have more than 30k business customers worldwide. They can connect with each other and also with the company’s experts and developers in the Community.

Having a wide range of users, every day we face very specific customer needs. That’s why, we’ve gone beyond basic products and created an ecosystem that opens them up for partners and creators. With the Developer Program and the Partner Program, we’ve created a cohort of innovators that helps us to drive businesses forward. Soon, we’ll introduce Accounts to let users manage all our solutions in one place.

If you want to know more about our strategy, culture, and values, read The LiveChat Living Constitution.

In the Media

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LiveChat logo

Oct 6, 2020

Best live chat software of 2020: ticketing systems and helpdesk solutions

LiveChat offers a complete customer service platform to help support customers as well as sales teams. As well as being able to add chat widgets to your website, you can also manage multiple communications channels from a single dashboard, which can include email, chat, SMS, apps, as well as the website itself.

LiveChat logo

Sep 17, 2020

LiveChat review

LiveChat is an extremely powerful and flexible tool for messaging with your customers across all of your online channels. The platform integrates chats from multiple services, makes it easy to work within teams of support agents or across departments, and takes a proactive approach to support and security. The only thing we don’t love about LiveChat is the price tag, but given the quality of this software, we think it’s still solid value for your money.

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LiveChat Software offers software solutions to manage business communications, generate leads, and sell online. It allows companies to stay in touch with their customers anytime and anywhere, just like they want to. The product suite consists of LiveChat, ChatBot, HelpDesk, and KnowledgeBase.

The products serve more than 30,000 businesses from 150 countries. The company’s customer portfolio starts with small, private companies and goes up to Fortune 500 enterprises, including PayPal, IKEA, Allstate, CapitalOne.

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  • 30,000+ Customers of LiveChat

  • 150+ Countries

  • 25+ Companies from the “Fortune 500 List”

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Media Inquiries

Patrycja Bilinska, PR Manager at LiveChat

Patrycja Bilinska

PR Manager

p.bilinska@livechat.com

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