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Oct 6, 2020

Best live chat software of 2020: ticketing systems and helpdesk solutions

LiveChat offers a complete customer service platform to help support customers as well as sales teams. As well as being able to add chat widgets to your website, you can also manage multiple communications channels from a single dashboard, which can include email, chat, SMS, apps, as well as the website itself.

Sep 17, 2020

LiveChat review

LiveChat is an extremely powerful and flexible tool for messaging with your customers across all of your online channels. The platform integrates chats from multiple services, makes it easy to work within teams of support agents or across departments, and takes a proactive approach to support and security. The only thing we don’t love about LiveChat is the price tag, but given the quality of this software, we think it’s still solid value for your money.

May 28, 2020

UC San Diego develops eCOVID remote patient monitoring app

The COVID-19 pandemic is spurring the move to virtual care, with companies like LiveChat and Infermedica partnering on a free chatbot for COVID-19 risk assessment, and health systems like Yale New Haven Health deploying remote monitoring for ventilator patients.

May 22, 2020

Two Technology Companies Debut Free Chatbot To Assess COVID-19 Risk

A chatbot technology, introduced as a joint effort of two technology, Infermedica and LiveChat Software, offered free, is poised to be advantageous in the current situation. The chatbot technology helps to identify symptoms of coronavirus, and provides advice to people who seek medical assistance. Hospitals can integrate the technology into their systems free of charge, and consumers can access the technology via a website.

May 19, 2020

LiveChat, Infermedica debut free chatbot for COVID-19 risk assessment

Two tech companies, LiveChat Software and Infermedica, have joined forces to launch chatbot technology that helps identify coronavirus symptoms and provide advice to people seeking medical assistance. The system is offered free of charge for hospitals to integrate into their systems and for consumers to use on a web site.

Apr 15, 2020

LiveChat Offers Apple Business Chat

LiveChat customers can now use Apple Business Chat through the Messages app on Apple products. “We are proud to support Apple Business Chat, which offers a powerful, engaging new way for businesses to connect with their customers where they are and when they want using Apple products. Businesses that use LiveChat can easily sign up to try Apple Business Chat beta,” said Mariusz Cieply, CEO of LiveChat, in a statement.

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