Media Coverage

Daria Zabój, product marketer at ChatBot, an AI software developer, says chatbots will be able to analyze investment questions, such as whether to invest in gold or bitcoin, in real time.

LiveChat offers a complete customer service platform to help support customers as well as sales teams. As well as being able to add chat widgets to your website, you can also manage multiple communications channels from a single dashboard, which can include email, chat, SMS, apps, as well as the website itself.

LiveChat Software, a provider of a SaaS-based suite of products for managing business communication, is inviting coders, freelancers, entrepreneurs, and entire teams to take part in a fully virtual hackathon. The month-long event, .txtlss – virtual hackathon by LiveChat Platform, kicked off Thursday, September 17 and will run through Wednesday, October 15.

LiveChat is an extremely powerful and flexible tool for messaging with your customers across all of your online channels. The platform integrates chats from multiple services, makes it easy to work within teams of support agents or across departments, and takes a proactive approach to support and security. The only thing we don’t love about LiveChat is the price tag, but given the quality of this software, we think it’s still solid value for your money.

As LiveChat looks toward the future, it isn’t just thinking about adding to its portfolio. The company is also considering the role that text communications play in challenging or reinforcing biases.

The COVID-19 pandemic is spurring the move to virtual care, with companies like LiveChat and Infermedica partnering on a free chatbot for COVID-19 risk assessment, and health systems like Yale New Haven Health deploying remote monitoring for ventilator patients.