Media Coverage

The COVID-19 pandemic is spurring the move to virtual care, with companies like LiveChat and Infermedica partnering on a free chatbot for COVID-19 risk assessment, and health systems like Yale New Haven Health deploying remote monitoring for ventilator patients.

A study found at least 34 ongoing COVID-19 projects from European medtech startups aimed at supporting healthcare professionals.

The analysis was carried out by Oxford University data visualisation spin-out Zegami through Google searches and talking to people in the industry.

A chatbot technology, introduced as a joint effort of two technology, Infermedica and LiveChat Software, offered free, is poised to be advantageous in the current situation. The chatbot technology helps to identify symptoms of coronavirus, and provides advice to people who seek medical assistance. Hospitals can integrate the technology into their systems free of charge, and consumers can access the technology via a website.

LiveChat Software and Infermedica, two European tech companies, have joined forces to launch a solution that helps identify coronavirus symptoms and provide advice to people seeking medical assistance. The solution takes the form of a chatbot.

Two tech companies, LiveChat Software and Infermedica, have joined forces to launch chatbot technology that helps identify coronavirus symptoms and provide advice to people seeking medical assistance. The system is offered free of charge for hospitals to integrate into their systems and for consumers to use on a web site.

LiveChat customers can now use Apple Business Chat through the Messages app on Apple products. “We are proud to support Apple Business Chat, which offers a powerful, engaging new way for businesses to connect with their customers where they are and when they want using Apple products. Businesses that use LiveChat can easily sign up to try Apple Business Chat beta,” said Mariusz Cieply, CEO of LiveChat, in a statement.

LiveChat, a Polish provider of live chat software is offering its services to non-profits for free (for-profits helping towards the Covid-19 cause are eligible too).

The LiveChat platform can be integrated into your website, helping you to capture better leads and close more sales by aiding your on-site visitors to engage with your brand. You will be able to personalize your chat widget to fit your brand’s identity and efficiently manage your chat traffic through smart routing. Other features include a ticket message system, multi-channel communication, and a seamlessly integrated mobile app that will ensure you never miss an opportunity to engage with your customers.

LiveChat has joined forces e-commerce software provider PrestaShop, allowing almost 40,000 merchants to add live chat tool to their online shops directly from PrestaShop’s administrator panel.

ChatBot, the second product in the company’s portfolio, now allows its users to collect customized data about visitors who have been chatting with their bots on websites or Facebook.