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Jan 18, 2018

28 Retail Marketing Predictions To Watch In 2018

Let’s chat? “In 2017 companies were more focused on the information that chatbots provide to customers rather than their conversational skills. However, this year businesses will look at ‘the tone of voice’ to use chatbots not only in sales but also to deepen relations with customers and support the company’s communication strategy.” Szymon Klimczak, CMO, LiveChat.

Oct 27, 2017

LiveChat Partners with BigCommerce to Boost Customer Service with Bots

LiveChat announced it has been named a BigCommerce Certified Technology Partner, providing BigCommerce customers access to a solution which will make their online customer service instant and more efficient. Beginning today, BigCommerce customers can integrate the tool through the BigCommerce App Marketplace in just one click.

Oct 6, 2017

New Tools from LiveChat, Zoho Can Make Chat Easier for Businesses

The ability to chat in real time can make communicating with both customers and team members much easier for small businesses. This week, a pair of new offerings were announced that could make an impact in this area. First, LiveChat teamed up with BotEngine to create chat bots that can be available to customers anytime.

Oct 6, 2017

LiveChat Integrates with BotEngine to Boost Customer Service

LiveChat has announced its integration with BotEngine, a chatbot platform. From now, each of over 21,000 companies already using the chat application is able to boost their customer service with bots with just one-click. Customers gladly turn on the LiveChat widget when looking for customer service on digital platforms.

Sep 29, 2017

LiveChat Integrates with BotEngine

LiveChat has integrated its customer service chat application with BotEngine, a chatbot platform, enabling users of the chat application to boost their customer service with bots with just one-click.

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