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Media Coverage

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Sep 27, 2011

How To: Interact Instantly With Every Website Visitor

Today I had the opportunity to speak with the CEO of Text Inc., Mariusz Cieply, and eCommerce & Marketing Director, Szymon Klimczak where they spoke with me about how their online lead generating tool has taken off over the past few years.

Jul 19, 2011

How to Choose a Live Chat Service for Your E-commerce Site

Most major live chat programs work with Windows 7, Windows Vista, and Windows XP, but it can be harder to find a reliable program that works with Mac OS. Live Chat, which runs $36 a month for one operator, works with the Mac OS and has received positive reviews.

Jul 18, 2011

Nine Ways to Increase Your Ecommerce Conversion Rate

Improving your website conversion rate can be relatively simple. In this guest post, the CEO of LiveChat, Mariusz Cieply, offers nine ways to improve your ecommerce site and get more conversions. LiveChat provides software that helps you talk to your website visitors and convert them into customers.

Jul 18, 2011

LiveChat Brings E-commerce Support To iPad, iPhone

Businesses that augment their e-commerce efforts with LiveChat’s real-time software and Web analytics tool would do well to check out the recently launched LiveChat for iPad, which lets users respond to Web site visitors, keep track of online traffic, and monitor chat sessions.

May 19, 2011

LiveChat Unveils Triggers and Conversion Meter Features

If you’ve ever been on a shopping site and clicked to make a purchase, only to encounter an error, you are well accustomed to the frustration and worry that ensues. If only you had someone to talk to (or complain to) to get you back on track to finalizing your purchase. Well, LiveChat has the solution, as it is the provider of a powerful live chat software that helps businesses talk to website visitors, or you, the customer.

May 19, 2011

Capitalizing on Web Analytics, LiveChat Launches Tools to Boost Ecommerce ROI

Web analytics is a burning hot right now. And it seems like everyone wants a piece of the pie, looking to understand the anatomy of customer experience. With web data becoming business intelligence’s best friend, it is no wonder that real time software for ecommerce, LiveChat is pondering on the benefits. This week, the company launches two new tools to boost ROI of ecommerce: Intelligent Triggers and Conversion Meter.

May 19, 2011

LiveChat Livens Up Its Features

LiveChat this week announced two new features for its real-time software and Web analytics tool for e-commerce sales and support teams, Intelligent Triggers and Conversion Meter.

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