Google Analytics
Track the impact of website chats on online sales and gather marketing data.
Automated agent training with customer simulation
All key performance metrics in one place
Measure your agents' activity and manage their work more efficiently
Shorten your response time and improve customer satisfaction
Analyze the chat duration and increase your efficiency
Check the predicted workload and schedule shifts with ease
Track the impact of website chats on online sales and gather marketing data.
Use an artificial intelligence OpenAI to generate summaries from your chats.
Your contextual automatic reminders visible inside the chat conversation for agents only
Monitor LiveChat events using Mixpanel.
Enhance your LiveChat experience
Supervise chats of all agents on one page
Watch LiveSession recording instantly from LiveChat.
Multi-chat and team communication in one place.
Stay ahead of the queues with Super Queue notifications
Export your chats transcripts to CSV
Send out notifications to Microsoft Teams channels
Seamlessly create, distribute, and analyze surveys, gathering valuable insights to make informed decisions.
Leverage custom statuses, automated workflows, and real-time monitoring to improve reporting and boost your team's productivity
Effortlessly export and archive your LiveChat conversations with our Chats Exporter tool
Track setting changes in and more!