One and only Super Vision app makes your work easier than ever. Keep a finger on the pulse, by tracking up to 8 ongoing chats at the same screen. No more switching between windows to see how other agents respond to customers' inquiries!
It's a perfect tool to onboard your new agents and make sure they're doing well. If not, just contact them and help directly via private message. Use filters to see chats only from selected agents and/or selected groups.
See what the customer is about to write and check your agent's answer with the sneak peek option. Use canned responses to help them even faster!
New! The app works also for agents without admin roles so they can watch chats of other agents during onboarding!
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