One and only Super Vision app makes your work easier than ever. Keep a finger on the pulse, by tracking up to 8 ongoing chats at the same screen. No more switching between windows to see how other agents respond to customers' inquiries!
💡 It's a perfect tool to onboard your new agents and make sure they're doing well. If not, contact them and help directly via private message. New agents can also use Super Vision to watch chats of more experienced colleagues. Use filters to only see chats from selected agents and groups.
💁♂️ See what the customer is about to write and check your agent's answer with the sneak peek option. Use canned responses to help them even faster!
👀 Read in our case study how Georgios Kavazis — head of customer support at Notesco uses Super Vision in everyday work.