Free 14-day trial No credit card required Easy setup
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Equipped with knowledge about LiveChat and other Text products, One AI is your AI assistant that helps your agents provide faster and smarter support.
AI ASSIST
CANNED SUGGESTIONS
SENTIMENT ANALYSIS
TEXT ENHANCEMENTS
TAG SUGGESTIONS
SPELLING CHECK
AUTOMATED INSIGHTS
RESPONSE SUGGESTIONS
Feed LiveChat with your knowledge sources to ensure your responses are always accurate, consistent, and on brand.
Get a summary of your chats without reading the entire transcript. Review key points from the chat and move on in no time.
Read 1000 chats in 30 seconds
with a weekly summary of the most popular questions from all your LiveChat messages.
Read 1000 chats in 30 seconds
with a weekly summary of the most popular questions from all your LiveChat messages.
Reply twice as fast. Expand, rephrase, or summarize your message, and adjust the tone while you're at it.
Simplify your workflow with automatic chat tags, saving you time on searching and tagging chats manually.
Provide a better experience for
customers and your team at the
same time.
Provide a better experience for customers and your team at the same time.
Automatically proposed responses that agents can send to customers to increase efficiency and reply faster.
Automated data analysis and robust statistics from previous chats speeds up work so you can get to know customers better without manual work.
We aim to automate repeatable tasks to speed up agents’ work.
We want to provide them with software packed with effective tools so they can help more of their clients faster. Suggested tags or canned responses, and generating detailed AI messages with their brand’s tone of voice is just the starting point in helping businesses improve their online communication and ensure their growth.
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