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ChatBot integration

LiveChat and ChatBot together offer a balance of AI automation and a human touch

Free 14-day trial ChatBot integration No credit card required

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Create chatbots fast with templates, no coding required

Automate right away with templates. ChatBot is ready to work out of the box. AI algorithms help you improve responses over time and adapt chabots to your needs.

Welcome chatbot

Greet customers and automatically filter out spam, so your live agents don’t waste their time.

Welcome chat bot for LiveChat integration

Afterhours chatbot

Answer questions around the clock and on days off. Let your chatbots do the work when you’re offline.

After hours chat bot for LiveChat integration

FAQ chatbot

Quickly answer common questions to save time for both customers and agents.

FAQ chat bot for LiveChat integration

Lead generation chatbot

Automatically collect, segment, and qualify leads, so your team can prioritize how they handle them.

Lead generation chat bot for LiveChat integration

Appointment chatbot

Automate the scheduling of appointments and booking of reservations.

Appointment chat bot for LiveChat integration

Try LiveChat and ChatBot together

Get ChatBot Integration

Chatbots feel at home
in LiveChat

Chatbots work as live agents do in LiveChat.
They will transfer chats when appropriate, pass on help tickets, and chat seamlessly on Facebook Messenger.

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Transfer smoothly

Chatbots assign issues to a live agent when that human touch is needed. Set up the conversation flow in ChatBot visual builder so customers quickly talk with the right agent.

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Chat on Facebook Messenger

Connect with followers and potential customers on your Facebook fanpage. Quickly filter out any spam coming from the social media jungle.

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Create help tickets

When chatbots don't have the answer and agents are unavailable, customers can create help tickets that live agents will see when they come back online.

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Close and organize chats

Once a customer has the information they came for, ChatBot ends the conversation in a natural way and sends a tagged and categorized record to the archives.

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Track goals

Keep track of purchases and sign-ups to measure how well your chatbots are performing.

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Send transcripts

Automatically send chat transcripts to your team by email. Follow chatbot conversations right from your inbox.

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Draw customers in

Create engaging conversational experiences using rich, interactive messages. Encourage customers to chat and interact. See more possibilities at ChatBot.com.


Compose dynamic cards and carousels using text, images, buttons, and actions.

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Use buttons to let customers open URLs, navigate the conversation, dial numbers, and more.

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Quick replies

Add quick reply options to suggest common issues and conversation actions.

Chat bot rich messages for LiveChat integration - quick replies

Start using LiveChat now!

Free 14-day trial Team plan features No credit card required

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