Agent Activity Report
Agent Activity Report
Measure your agents' activity and manage their work more efficiently
$7 / mo, per agent
Developed by LiveChat

Track when your agents log in, start accepting chats, change their status, and go offline throughout their shift each day.

This report is particularly useful when you want to stay in control of what your agents do at work and to spot possible work avoidance.

Key Features

See only the information you need
All reports can be filtered to show results for specific conditions making data analysis easier.
Create custom reports
All reports can be saved to a CSV file.

Benefits

Track and manage employee hours

Use the Agent Activity Report to see when and for how long your agents were chatting.

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Tutorial & Support

To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of Agent Activity Report.
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