- The integration is free to use
- < 50 teams are using it
Increase the power of your customer service by installing Surveys. Build your own custom surveys, send it to the customers directly in the chat widget, and review the results of your surveys.
Contact vendor to get help and support. You can also suggest improvements or request new features in the upcoming versions of Surveys.
- 🏗 Build your own survey
Create surveys containing questions addressed to your customers.
- 📂 Keep your surveys organized
Manage your existing surveys. It is up to you to decide which survey will be sent to each customer the agents chat with.
- 📊 Analyze the results
You'll get access to reports in the form of statistics or detailed customer responses.
- Collect customers feedback
Do you want to know your customer's opinion on a particular topic? Surveys will give you the answer to every important question.
- Collect customers data
If you want to get customer contact details after chatting, all you have to do is prepare a specific survey and send it.