Surveys
Surveys
Accelerate your business success using the customer-related surveys.
$2.50 / mo, per agent
3-day free trial
Description

Increase the power of your customer service by installing Surveys. Build your own custom surveys, send it to the customers directly in the chat widget, and review the results of your surveys.

But first, check out the Surveys Guide!

Key Features
๐Ÿ— Build your own survey

Create surveys containing questions addressed to your customers.

๐Ÿ“‚ Keep your surveys organized

Manage your existing surveys. It is up to you to decide which survey will be sent to each customer the agents chat with.

๐Ÿ“Š Analyze the results

You'll get access to reports in the form of statistics or detailed customer responses.

Benefits
Collect customers feedback

Do you want to know your customer's opinion on a particular topic? Surveys will give you the answer to every important question.

Collect customers data

If you want to get customer contact details after chatting, all you have to do is prepare a specific survey and send it.

Tutorial & Support
App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.
Contact to get help and support. You can also suggest improvements or request new features in the upcoming versions of Surveys.