Google Analytics
Google Analytics
Track the impact of website chats on online sales and gather marketing data.
$5 / mo, per license
Developed by Text
Works with   LiveChat

Use our Google Analytics integration to store data from LiveChat right into your Google Analytics account. Learn how many chats you had, how many post-chat surveys were displayed or how many automated greetings you have sent. Easily find out more about visitors' browsing habits and measure LiveChat conversion to have a detailed insight into how much you can earn thanks to chatting.

Google Analytics is the web analytics service, used worldwide by thousands of companies. It provides statistics and comes with analytical tools as well as features for marketing and SEO (data visualization, segmentation for analysis, custom reports, etc.).

The tool tracks interactions between your website and visitors. You can see charts about traffic on your website, check conversions and analyze the behavior of your visitors.

Using Google Analytics, you can find answers to the following questions:

  • How many people visit my website?
  • Do I need a mobile-friendly website?
  • Where do my visitors live?
  • What websites send users to my website?
  • What marketing tactics drive the most traffic to my website?

To start with Google Analytics, you need to embed the tracking code into your website.

Key Features

Store LiveChat related data in Google Analytics
Our Google Analytics integration allows you to collect LiveChat related data like the number of chats, displayed greetings or created tickets. But there's more – we'll not only collect the data automatically but also store them in your Google Analytics account.
Seamless installation
You heard that right. No need to configure anything or dabble in advanced configuration.

Benefits

Use customer data to improve conversions

With LiveChat comes tons of customer data — the pre-chat survey collects contact details, chat transcripts give powerful sales insights, and post-chat survey can be used to gather feedback.

Understand the customer experience, starting from the moment they visit your website
With LiveChat for Google Analytics, you can not only monitor your website visitors as they browse, but also analyze traffic patterns better.
Analyze and understand traffic patterns
Linking LiveChat with Google Analytics enables you to get much more powerful insights regarding your sales funnel.

App Privacy

Safety begins with understanding how developers collect your data

Privacy and security practices can differ depending on how you use the app. When you install the app, it will automatically receive permission to access specific account data listed below. These permissions enable the app to work properly and offer the features you expect.

Installing Google Analytics will give the developer access to:

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Agents

Tutorial & Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Text. You can also suggest improvements or request new features in the upcoming versions of Google Analytics.

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