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Recent articles
GrowSupport12 min read | Feb 13 | Natalia Misiukiewicz
10+ Best Typing Speed Tests for 2026
Typing is one of those skills almost everyone assumes they’ve mastered, right up until they’re asked to take a typing test. Suddenly, what felt like fluent keyboarding... read more
ConnectGrow15 min read | Feb 11 | Natalia Misiukiewicz
Want to master SOP? A Practical Guide to Creating Effective Procedures
A standard operating procedure (SOP) is a document that outlines the steps necessary to complete a task or process. Whether you’re running a startup, scaling a support... read more
Grow8 min read | Feb 05 | Natalia Misiukiewicz
How to Build Brand Advocates Customers Actually Want to Recommend
Brand advocates boost your growth exponentially. A customer who only buys from you once is valuable. But one that keeps coming back for more and brings their friends with... read more
Uncategorized13 min read | Feb 03 | Natalia Misiukiewicz
Mastering Cold Calling: Essential Techniques and Effective Strategies
Cold calling has a reputation problem. Many people associate it with interruptive scripts, awkward pauses, and instant rejection. Yet despite new channels, automation,... read more
Support13 min read | Jan 28 | Natalia Misiukiewicz
Emojis on Keyboard: How to Type Smiles, Symbols, and Reactions Faster
Emojis have quietly become part of everyday communication. They soften messages, clarify tone, and help people express emotion in places where words alone can fall flat.... read more
Support25 min read | Jan 22 | Natalia Misiukiewicz
Best Live Chat Plugin for WordPress Website (2026)
The most important moment on a WordPress site often lasts less than a minute. A visitor hesitates on a pricing page. Scrolls back up. Opens a new tab. Looks for... read more
GrowSell24 min read | Jan 21 | Natalia Misiukiewicz
Top 14 Best Plugins for WordPress to Enhance Your Site’s Performance
Two WordPress sites can use the same plugins and still do completely different things. One focuses on content and SEO. Another sells physical products. A third runs... read more
GrowSupport20 min read | Jan 12 | Natalia Misiukiewicz
How AI Search Is Changing Customer Support Before the Chat Even Starts
Customers no longer open live chat to learn. They open it to verify. Today’s customers increasingly turn to AI search tools before they ever type a message into a... read more
ConnectSell24 min read | Jan 09 | Natalia Misiukiewicz
Best Shopify Apps to Build an Online Store: 10 Essential Apps for Scalability in 2026
Shopify makes it easy to launch an online store. Choosing the right apps is harder. The Shopify App Store now offers over 15,000 apps, covering a wide range of... read more
Sell19 min read | Dec 10 | Natalia Misiukiewicz
8 Best Shopify Live Chat App Options to Boost Customer Experience in 2026
Live chat has become one of the fastest ways for Shopify stores to turn browsing into buying. Customers expect quick answers when comparing products or hesitating at... read more