AI Tags
Automatically categorizes every chat with AI-powered tagging the moment it closes — no manual effort, no missed labels. Cleaner ticket categorization for faster routing and sharper support insights.
Connect LiveChat with a powerful customer support chatbot to handle repetitive questions automatically, 24/7, so your team focuses only on what truly needs a human touch.
Resolve more, work less. Integrate LiveChat with automation tools that handle repetitive queries and free your agents for what matters.
Automatically categorizes every chat with AI-powered tagging the moment it closes — no manual effort, no missed labels. Cleaner ticket categorization for faster routing and sharper support insights.
Automated workflows flag inactive agents and trigger alerts in real time, so your 24/7 support operation never slips — with custom statuses and reports keeping every shift accountable.
Train agents on support automation best practices using AI simulations and quizzes built from real chat conversations, so your team handles every escalation from bots to humans with confidence.
Connect your help center directly to LiveChat so agents can browse and send FAQ articles mid-chat. Customers get self-service guidance 24/7, reducing repetitive queries before they reach your team.
Add LiveChat to your Squarespace site in minutes and activate automated greetings, chatbot responses, and a built-in ticketing system — delivering 24/7 initial response handling with no coding required.
Uses NLP to generate concise summaries of chat transcripts automatically upon archiving. Agents pick up context instantly without reading full logs, speeding up every handoff and ticket resolution.
A no-code AI chatbot that uses NLP to handle common queries around the clock, auto-routes complex cases to agents, and integrates your knowledge base for instant, accurate self-service responses.
Configure automated welcome messages, out-of-office replies, and FAQ flows without technical knowledge. Handles your most frequent support cases 24/7, so agents focus on what bots can't resolve.
80%
of all questions from live chat are answered during the chat
For us, customer support isn't just about solving tickets — it's an ingrained part of our product development.
Chris Skoropada
Appsvio
Read success story ›
Don't settle for 'close enough.' Take control of your LiveChat capabilities with custom development.
Connect all of your tools and fully automate manual, routine tasks.
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Discover Text APICustomer support automation uses chatbots and AI workflows to resolve repetitive queries 24/7, letting LiveChat agents focus only on complex issues that need a human.
Yes. Automated chatbots, out-of-office flows, and self-service knowledge base integrations let LiveChat handle customer queries around the clock with no extra headcount.
Install LiveChat on Squarespace in minutes - no coding needed - and activate automated greetings, chatbot replies, and a ticketing system for instant 24/7 support coverage.
LiveChat's no-code AI chatbot uses NLP to recognize and answer frequent queries instantly, auto-routing unresolved cases to human agents without any manual setup.
AI Tags categorize every chat automatically on close, while AI Summaries generate instant transcript overviews - cutting manual admin and speeding up ticket routing.
Through the Text Partner Program, agencies can resell LiveChat's automation stack - chatbots, AI tagging, and workflows - to clients and earn recurring revenue.
