Shopify
See cart contents, access purchase history, and send product cards with images and pricing, all inside the chat. Agents close more sales with real-time Customer Insight, without ever leaving the LiveChat interface.
Connect with Shopify, WooCommerce, Magento, and more through ecommerce live chat. Reduce cart abandonment, answer product questions in real time, and close more sales right where shoppers are browsing.
Boost sales and reduce cart abandonment. Connect your online store with LiveChat to support shoppers and drive conversions in real time.
See cart contents, access purchase history, and send product cards with images and pricing, all inside the chat. Agents close more sales with real-time Customer Insight, without ever leaving the LiveChat interface.
Surface complete Stripe payment histories, subscription details, and billing information mid-chat by searching a customer’s email. Agents resolve billing queries instantly with full purchase history access, no tab-switching needed.
View cart contents and look up order status right in the LiveChat app. Plug and play setup syncs your entire BigCommerce catalog so agents can guide shoppers, recover abandoned carts, and close deals in real time.
Process one-time and recurring payments as rich messages directly inside the chat. Customers complete secure checkout without leaving the conversation, while agents verify charges and subscription details on the spot.
Add LiveChat to your WHMCS-powered hosting or billing site and save chat transcripts directly as support tickets. With built-in payment gateway support and automated invoice generation, every sales conversation is fully connected to billing.
Convert prices across 170+ currencies with real-time exchange rates inside the chat window. Give international shoppers instant, accurate pricing in their local currency, removing the last barrier before purchase.
16%
increase in the average opportunity value
5%
growth in online samples transaction rate
Bridging that gap between what marketing thinks is going on and what sales knows is going on is a lot easier with the chat than before we had it.
Deanna Varble
Pioneer Millworks
Read success story ›
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Discover Text APIEcommerce live chat lets agents answer product questions, view cart contents, and guide shoppers to checkout in real time — turning browsing sessions into completed purchases.
Agents can proactively engage hesitant shoppers, answer last-minute questions, and even process payments inside the chat — addressing the friction that causes customers to abandon carts.
The Currencies app converts prices across 170+ currencies using real-time exchange rates mid-chat, giving global shoppers accurate local pricing and removing the last barrier before purchase.
Yes. The LiveChat–Shopify integration gives agents real-time access to cart contents, purchase history, and product cards directly inside the chat, with no extra tools needed.
Yes. The Stripe integration lets agents send secure payment requests as rich messages so customers can complete checkout without ever leaving the chat window.
The Text Partner Program lets agencies resell LiveChat’s ecommerce integrations — Shopify, BigCommerce, Stripe, and more — to online store clients and earn recurring commissions.
