OAPPS for WhatsApp 4.1
Connect your WhatsApp Business account to LiveChat via QR code in minutes. Multiple agents can handle WhatsApp chats simultaneously — text, photos, and documents — all without leaving the LiveChat interface.
Bring email, social media, and messaging apps together with omnichannel live chat — one unified inbox where no customer message ever slips through the cracks.
Meet customers wherever they are. Connect LiveChat with messaging apps, social media, and more for seamless omnichannel communication.
Connect your WhatsApp Business account to LiveChat via QR code in minutes. Multiple agents can handle WhatsApp chats simultaneously — text, photos, and documents — all without leaving the LiveChat interface.
Manage up to 10 Telegram accounts and reply to group messages directly inside LiveChat. With 96% mobile read rates, Telegram becomes a powerful, fully integrated support and engagement channel overnight.
Bring Instagram DMs and Story replies into your LiveChat inbox in one click. All accounts unified, no tab-switching — give your social audience the same fast, seamless support your website visitors get.
Set up a Telegram bot and connect it to LiveChat in under five minutes. Customers chat via Telegram; agents respond in LiveChat — full media support, complete history, zero context loss across channels.
Integrate your business phone numbers with LiveChat to send and receive SMS, voice, and WhatsApp messages, all inside one chat window. Agents can also initiate outbound conversations without waiting for customers to reach out first.
Let 1.5 billion Apple users contact you through Safari, Siri, Spotlight, and Maps, all managed in LiveChat. Native iOS features like Apple Pay, list pickers, and scheduling make it the most seamless channel for Apple customers.
Proactively reach customers across WhatsApp, Messenger, and Telegram from one dashboard. Schedule campaigns, segment audiences, and track performance — all outbound channels managed centrally, with up to 98% open rates.
Turn customer chats into Slack channels so your whole team can collaborate, jump in, and respond without switching tools. Route conversations from specific pages to the right Slack channels automatically.
Handle messages from 1.5 billion daily Facebook users right in your LiveChat Agent App, for free. Send rich messages, product carousels, and quick replies, keeping all Facebook and website conversations in one unified place.
We have found by split testing that we receive more calls on the days that live chat is off. Therefore we notice that more customers will attempt live chat before reaching for the phone.
Alex Whiteside
EasyCompanies
Read success story ›
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Discover Text APIOmnichannel customer service means managing every channel — chat, social, SMS, and messaging apps — in one place. LiveChat unifies them all so no customer message ever goes unanswered.
LiveChat integrates with WhatsApp, Telegram, Instagram DMs, Facebook Messenger, Apple Messages, SMS via Twilio, and Slack — all handled from a single agent interface.
Yes. Through the Text Partner Program, agencies can offer clients a fully integrated omnichannel support stack — covering messaging, social media, and SMS — built on LiveChat.
A unified inbox consolidates messages from WhatsApp, Instagram, Telegram, Facebook, and SMS into one dashboard, eliminating tab-switching and ensuring consistent, fast replies across every channel.
The Outbound Messages app lets you schedule and send campaigns across WhatsApp, Messenger, and Telegram from one dashboard, with open rates reaching up to 98%.
The Apple Messages for Business integration lets 1.5 billion Apple users contact you via Safari, Siri, and Maps, with native features like Apple Pay and scheduling managed directly in LiveChat.
