Salesforce
Sync LiveChat with Salesforce to view, edit, and automate CRM records directly from chat. Map any chat value to any Salesforce field and keep customer profiles and interaction history always up to date.
The most effective live chat software with CRM integration creates a single source of truth for every customer interaction. No more switching tools. No more missing context.
Keep all your data in sync. Connect LiveChat with your CRM and business tools to manage contacts, track deals, and streamline operations.
Sync LiveChat with Salesforce to view, edit, and automate CRM records directly from chat. Map any chat value to any Salesforce field and keep customer profiles and interaction history always up to date.
Automatically match chat visitors to HubSpot CRM contacts in real time. Access full interaction history, add transcripts as notes, and convert conversations into pipeline-ready leads without switching tools.
Transfer LiveChat contacts directly into SALESmanago to enrich customer profiles with first-party chat data. Use AI-driven segmentation and interaction history to power more personalized, revenue-focused engagement.
Connect LiveChat with Pipedrive to manage contacts and track deals without leaving the chat. Add transcripts to Persons and Deals instantly, and turn every conversation into a step forward in your sales pipeline.
92%
customer satisfaction
Our customers and we love LiveChat. It keeps us fast-paced and modern, and our customers can instantly get the information they need to make a decision.
Vari Vilson
Green Retreats
Read success story ›
Don't settle for 'close enough.' Take control of your LiveChat capabilities with custom development.
Connect all of your tools and fully automate manual, routine tasks.
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Connect with skilled professionals and developers ready to fast-track your success.
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Find the best match for your business use case and connect with one of our partners.
Discover Text APILive chat CRM integration syncs customer conversations directly into your CRM, giving agents full contact history, interaction context, and deal status without switching between tools.
Yes. LiveChat matches chat visitors to existing HubSpot contacts in real time, logs transcripts as notes, and converts conversations into pipeline-ready leads with no manual data entry.
By syncing chat transcripts, contact data, and interaction history into your CRM in real time, LiveChat eliminates data silos and ensures every team member always has full customer context.
The Salesforce integration lets agents view, edit, and automate CRM records directly from chat, mapping any chat value to any Salesforce field to keep customer profiles always current.
The Pipedrive integration lets agents add chat transcripts to Persons and Deals instantly, turning every conversation into a trackable step forward in your sales pipeline without leaving LiveChat.
Through the Text Partner Program, agencies can bundle LiveChat’s CRM integrations — Salesforce, HubSpot, Pipedrive, and SALESmanago — into full-service packages and earn recurring revenue.
