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Apple Business Chat

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Let over 1.5 billion Apple users connect with you just as they would with friends in iMessage.

Available in Business and Enterprise plans

Be right where communication happens

Let your customers reach you via the native Messages app on iOS and macOS. Your customer service team will chat with Apple users directly from the LiveChat Agent App.

Live chat with Apple users

Automate with a human touch

AI-powered chatbots quickly answer when possible or route customers to the right agent, thanks to seamless integration with ChatBot.

LiveChat integration with ChatBot

Chat buttons integrated into iOS apps

Let your customers get quick answers with chat. They’ll see the chat option in Safari, Spotlight search, Apple Maps, Siri, on your website, your social media, in your iOS app and now with Chat Suggest.

LiveChat chat buttons

Connect with Apple users

Try it in LiveChat

The full chatting experience

LiveChat and Apple Business Chat work perfectly together to get the details right, from rich messaging features to integrated Apple Pay.

LiveChat feature - creating lists

Choose options from a list

Give customers a list to choose from – make lists on the fly and save common ones for quick access. Also works great to get information quickly with chatbots.

LiveChat feature - scheduling appointments with Calendar app on their iPhone

Schedule appointments

Propose time and date options and let customers reserve a time in chat. Users see if there are conflicting appointments in their Calendar.

LiveChat feature - opening other iOS apps

Open other iOS apps

Send links that allow users to open other apps, such as your iOS app, to get further information or complete a transaction.

LiveChat feature - making purchases with Apple Pay

Accept payments in chat

Let customers make purchases with Apple Pay. Customers with Apple Pay set up will see an option to quickly and securely pay with their method of choice.

LiveChat feature - securing authentication

Verify identity in chat

Use secure authentication for interactions where you need to be sure the person on the other end is who they say they are.

LiveChat feature - chating acreoss iOS devices

Chat across Apple devices

Business Chat uses native Messages app. Read and reply to messages on Mac, iPad, iPhone or Apple Watch.

LiveChat and Apple Business Chat integration - illustration

Easy integration

Connect Apple Business Chat with just a few clicks. No coding required.

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LiveChat Open API

Brought to you by the LiveChat Open API

Our integration with Apple Business Chat is 100% driven by our flexible API. Thanks to the open LiveChat platform, anyone can create integrations or connect any tool to LiveChat. See other ways our API can help you accomplish more with LiveChat at our developers’ hub.

Explore our open API

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