People spend an average of 3 hours and 15 minutes on their phones. Give them a dedicated channel to contact you during that time with their Apple devices.
Reply to all messages directly from the LiveChat app. Put your customers in control, and allow them to asynchronously communicate with you at their convenience.
Integrate Business Chat with ChatBot, increase the number of chats you can handle at a time, and route customers to the right agent.
Help your customers reach out to you directly from Maps, Siri, and more. Decrease the number of calls by implementing Chat Suggest.
Talk to our support agents to see how it works.
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Handle all customer requests in one place. Provide support, book appointments, and sell right in the Messages app.
Give customers a list of options to choose from, no matter if they’re talking to a support agent or chatbot. Make lists on the fly, and save them for quick access.
Display available time slots to help book appointments instantly. Customers will see any conflicts by integrating Messages with the Calendar app on Apple devices.
Send links that allow users to quickly open other apps like your iOS app. Help them to get further information or complete a transaction.
Apple Pay provides secure payments right in the conversation. Help your customers check out with Face ID or a few taps on their screens.
Provide secure authentication for customers who need to log in to their accounts.
The user’s identity in Business Chat is linked to their Apple account. Business Chat syncs chats on any device linked to that account.
Connect Apple Business Chat with just a few clicks. No coding required.Get Apple Business Chat
Our integration with Apple Business Chat is 100% driven by our flexible API. Thanks to the open LiveChat platform, anyone can create integrations or connect any tool to LiveChat. See other ways our API can help you accomplish more with LiveChat at our developers’ hub.Explore our open API
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