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LiveChat® and Square integration

Square live chat: the #1 app to boost revenue

Upgrade your Square websites with LiveChat - the intelligent tool designed for sellers. Engage with shoppers, resolve issues, and turn simple questions into sales. Provide personal experience at scale.

Free 14-day trial No credit card required BONUS: first AI chatbot for free

Trusted by leading brands

Make your Square websites revenue engines

When shoppers are on your site, questions arise. With our Square support tool, your team can talk to visitors instantly. It's more effective than phone support and keeps the user engaged to close the sale.

Chat widget

Deploy a custom chat widget on your store in minutes. This single app integration fits your brand and gives customers a reliable way to contact your support team.

Chat widget

Campaigns

Send targeted messages at the perfect time. Trigger a chat based on duration on page or cart contents. Post a proactive greeting to welcome visitors, offer advice, and provide help resources.

Campaigns

Advanced reporting

Our Sales Tracker lets you see which thread leads to a purchase. Analyze data to find pain points in your point of sale process. Use these resources to refine your services and view insights in your Square dashboard.

Advanced reporting

24/7/365 AI-first support

Your support stays active even when you sleep. Use a bot to hold the fort, answering common questions or collecting details. AI tools help your team understand needs and send better replies.

24/7/365 AI-first support

Preview the chat widget on your Square account

Key features for your Square business

Give your team the context they need. With user data in the thread, agents can resolve issues faster, offer suggestions, and help with collecting payments. Proceed with the right services to manage every conversation.

Cart view

View the customer's cart as you chat. Use this info to recommend items or help them proceed to pay. It streamlines the process, making it easy to fix any issue with a chip or sale app transaction.

Last order details

See recent order history within the thread. Check on past payments, shipping dates, and more. Address concerns quickly and provide top-tier Square support without leaving the window.

Ready to drive more sales from your Square account?

Wembley stadium logo

$1.5M

revenue added in 6 months with LiveChat and ChatBot

Sephora logo

+25%

increase in average order value after implementing LiveChat

Funded Trading Plus logo

125K/yr

chats automated with LiveChat and ChatBot

Smarter support with AI

Boost your Square customer service with AI. Reply faster, provide instant answers, and keep customers happy. Our system unifies services, acting as a single app for all your messages.

Canned responses interface showing saved message templates for Square LiveChat

Manage high volume

Handle multiple chats at once. AI helps agents prioritize the thread, even during a busy week. Ensure no customer is left to forget their purchase.

AI-powered reply suggestions feature generating customer support responses in Square

Cut support costs

Automation speeds up response time. Your team can fix more issues with less effort, reducing costs. It is a hard fact: better support helps any small business grow.

Instant AI answers

LiveChat’s AI handles routine questions 24/7. This option leads to satisfied customers and quicker sales. It is great for sellers needing constant coverage.

AI chatbot providing automated responses to customer inquiries on Square website
AI text enhancement tool adjusting message tone and style in LiveChat for Square

Write smarter replies

Enhance your text with AI. Whether you need to sound formal or friendly, the tool adjusts your tone. Additionally, it acts as a second pair of eyes to post the perfect reply.

AI-generated conversation summary showing key points from customer chat in Square LiveChat

Save time

Can't read every thread? Get an instant summary. Supervisors can scan topics and find key info fast, ensuring the team continues to perform well.

Add chat support to your Square websites

Install LiveChat on Square in 4 minutes

01

Connect

Log in or Sign up free – no credit card required.

02

Get the code

Find the installation code in your settings. You don't need a complex sale app, just this simple snippet.

03

Customize

Add your logo, select sign options, and configure the bot. Make the chat widget match your store's look.

04

Start selling

Post the code into your Square footer. The window appears, ready to help you sell.

Sellers growing with LiveChat

LiveChat changed our Square support

The chat widget is simple, and customers appreciate the live help. It's a great resource.

22.01.2021

22.01.2021

Great

As a small business, Square support is key. This tool helped us increase sales. We plan on continuing to use it.

30.11.2023

30.11.2023

Best solution

The AI features make this the best single app for us. We can manage every thread easily and solve issues fast.

28.09.2024

28.09.2024

Add the LiveChat® plugin for Square today

Set up in minutes

Linking to my Square account was easy. The team helped me start. Now, collecting payments is smoother and we answer questions instantly.

03.07.2022

03.07.2022

Intuitive dashboard design

Our agents like the Square dashboard view. Switching between chats is easy. Data helps us resolve every issue.

14.11.2023

14.11.2023

Proactive chat that converts

Adding live chat was smart. Visitors get answers fast. Proactive messages help us reach out at the right time.

03.06.2025

03.06.2025

Add the module for Square today

4.5 out of 5 on G2 – based on reviews, trusted by real users.

No credit card required. Free 14-day trial. Add the live chat widget now.

Get started in 5 minutes — no coding needed.

Integrate with everything

Expand beyond your site. Link LiveChat with SMS, Messenger, and more. Handle all interactions in a single app for your Square business.

Frequently asked questions

Frequently Asked Questions
LiveChat is the top software for Square. It mixes a robust widget with AI, making it the best resource for business websites.
Instant communication helps. When users get help fast, they buy. It boosts loyalty and sales.
Yes! It is fully compatible with Square Online. The system integrates smoothly.
We combine AI with design. Features like canned responses and smart routing make it the best tool for growth.
Yes. Engaging visitors and addressing concerns in real-time improves conversion rates. It really matters.
Yes. The code is light and won't slow your site. Customize the chat widget to fit your theme.
Yes. Change colors and greetings. Build a chat feature that feels native to your Square account.
Plans support any team size. Add agents as you grow. They can handle multiple threads at once.
Yes. Use a form when away, or a bot to answer 24/7. Don't miss a chance to contact visitors.
Create an account, get the code, and post it to your site. The window appears instantly.

We're always here — 24/7/365. Get live support from Product Experts to help your business grow.

Your agents will love it. Your customers will feel it. Your metrics will prove it.

Free 14-day trial No credit card required BONUS: first AI chatbot for free

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