Content Marketing Specialist, Success
There are things in life that when you put too much time into them, and there's no satisfying result, you should give up and move on to something else. Sales is not one of those things. Sales can be challenging, and success often comes from a combination of factors, including... read more
Sell11 min read | Sep 01 | Olga Rogacka
In sales, most people fail because they give up too quickly. Some people get discouraged by denials. Others lack the discipline to make follow–up calls. As a result,... read more
Connect10 min read | Aug 29 | Olga Rogacka
Positive customer service phrases make customers feel like you're their friend who can solve their problems. From the moment the chat begins to the moment it ends,... read more
Support6 min read | Jul 21 | Olga Rogacka
You have a great product or service, an eye-catching website, and a growing customer base. Everything's going well, but one thing keeps you up at night - customer... read more
Support10 min read | Jul 06 | Olga Rogacka
Understanding the voice of the customer has become vital for businesses seeking to deliver exceptional customer experiences. By actively listening to and acting on... read more
Support7 min read | May 23 | Olga Rogacka
Picture this: You start a chat to file a complaint and the customer service representative greets you with a nice message, ready to assist you. They listen attentively to... read more
Support9 min read | May 05 | Olga Rogacka
Being a customer success manager (CSM) is a piece of cake. A cherry on top, after years of working in customer service. But is it, though? Well, it's not for me to judge.... read more
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