Chat Quality Health check
A Live Chat service is nothing without its agents, but there’s a lot we can do to help support those agents to be the best they can!
The Total Chat Package
From starting up to finessing the details, draw on The Chat Shop’s 9 years of experience to get your live chat service running like clockwork.
Agent Development Package
You’ve got your live chat service up and running, now it’s time to fine-tune the engines and we’ve got the tools to help!
Engagement health check
There’s a lot more to attracting customers than a button to live chat, and the best strategy depends on a wide range of factors.
Proactive engagement creation
Every website and every business is different, and the same goes for the proactive strategy that will best engage customers to speak to your Live Chat service.
LiveChat Beginner’s Package
Launch your LiveChat service successfully with our award winning training programme.
Reach out to The Chat Shop for any assistance you need with the apps or the services.
Here are some apps you may like
Integrate your LiveChat with Facebook Messenger and have your Facebook and website communication in one place - for free.
Integrate LiveChat with ChatBot to get a customer service chatbot!
Integrate LiveChat with KnowledgeBase and empower your support with self-service
Track the impact of website chats on online sales and gather marketing data.
Integrate LiveChat with HelpDesk and manage all customer messages in one place
Convert leads into customers by sending personalized marketing after the chat
Manage your HubSpot CRM contacts while chatting with customers.