Shopify
Shopify live chat with an AI Agent that recommends products and lets shoppers add them to the cart without leaving the chat.
E-commerce live chat integrations
Find LiveChat integrations for your online store. Compare installation options, customer context, order information and plan requirements before choosing an app.
BigCommerce
BigCommerce live chat with an AI Agent that recommends products from your catalog and tracks the sales your chats bring in.
Magento
Magento live chat with an AI Agent that recommends in-stock products and tracks the orders your chats bring in.
Adobe Commerce
Adobe Commerce (Magento 2) live chat with an AI Agent that recommends products and tracks the sales your chats bring in.
WooCommerce
WooCommerce live chat with an AI Agent. See each shopper's cart in the chat and track which conversations led to a sale.
Salesforce Commerce Cloud
Connect Salesforce Commerce Cloud to Text for AI product recommendations in live chat and sales tracked to each conversation.
SAP Commerce Cloud
Connect SAP Commerce Cloud to Text so an AI Agent can recommend products, qualify buyers and pass ready leads to sales.
commercetools
Connect commercetools to Text to recommend products in live chat on any frontend and track sales from each conversation.
Medusa
Add live chat to your Medusa store with an AI Agent that recommends in-stock products and tracks the sales from each chat.
Swell
Add live chat to your Swell store with an AI Agent that helps shoppers choose and brings in your team when needed.
Wix
Provide proactive customer service and close more sales.
Shopify - Ticketing System
Manage customer support tickets in your Shopify store and provide exceptional support.
Currencies
The quickest way to convert currencies.
Connect live chat to your online store
Start with the platform your store runs on. Adding a chat widget and showing customer or order information are different capabilities, so check what each integration actually connects.
Add chat to your storefront
Look for a supported plugin or installation method for the store and theme you use.
Answer order questions
Compare apps that make relevant customer or order details available during a conversation.
Help shoppers choose
Look for product context or sharing options that let your team answer buying questions with less switching between tools.
Choose an e-commerce app
What to check before installing
- Store compatibility
- Confirm the supported platform, version, theme and number of stores. Check storefront and checkout placement separately.
- Connected store data
- Review which order, customer or product fields the integration exposes and whether agents can only view them or also take actions.
- Access and cost
- Check store administrator permissions, subscription requirements and any additional app charges.
E-commerce integrations FAQs
How do I add LiveChat to an e-commerce store?
Choose the listing for your store platform and follow its setup guide. Installation may use a platform app, plugin or tracking code. Test the widget on desktop and mobile after publishing the change.
Will every e-commerce integration show order history?
No. Some integrations only install the widget, while others expose store data. Check the feature list and required permissions for order history, customer details and product information separately.
Can I install live chat on checkout pages?
Checkout access depends on the platform, plan and installation method. A widget working on product pages does not establish checkout support; confirm the supported placements in the integration documentation.