Magento 2 live chat and AI chatbot for Adobe Commerce

Adobe Commerce (Magento 2) live chat with an AI Agent that recommends products and tracks the sales your chats bring in.

Works with

Text

Adobe Commerce and Magento 2 live chat with an AI Agent

Text gives your Adobe Commerce storefront a chat where an AI Agent recommends products from your catalog. Shoppers see product cards with photos, prices and variants. When a conversation needs a person, your team steps in with the shopper's cart and orders in view.

Answer the questions that block a purchase

Adobe Commerce catalogs often have several products that solve the same need. Buyers ask which one fits their use case, and a wrong pick ends in a return. The AI Agent compares options against what the buyer described and suggests items that are in stock.

Track sales without a Magento module

Add a few JavaScript calls to your storefront, or fire them from Google Tag Manager, and Text receives cart and order events in real time, with no plugin or backend setup. Sales reports count orders placed during a chat and up to 30 days after it, so you see the revenue each conversation drives.

Connect Adobe Commerce to Text

Add live chat to your storefront with a code snippet or Google Tag Manager, share your catalog through the Text API and add the tracking calls. Then compare Text plans.

Key features

Product cards in chat

Show items with photos, prices and variants from your catalog.

Cart and order events

See cart changes and new orders next to the conversation.

Skills that call your systems

The AI Agent can call your own endpoints through a webhook, for example to check order status or offer eligibility.

Benefits

Fewer returns from wrong picks

Buyers get matched to the right product before they order.

No extension to update

Sales tracking runs on a few JavaScript calls, with no plugin or backend setup.

Revenue tied to conversations

Reports show which chats led to orders and what the AI Agent closed.

App terms

Legal Terms

By installing this app, you agree to the Marketplace Terms and App Privacy Policy.

Good to know

Frequently asked questions

Is Text a Magento 2 live chat extension?

No. You add the chat widget with a code snippet or Google Tag Manager and track sales with a few JavaScript calls, so there's no Magento module to install.

Can the AI Agent recommend Adobe Commerce products?

Yes. Share your catalog through the Text API and turn on the Recommend products skill. The AI Agent suggests in-stock products as product cards.

How does Text track sales on Adobe Commerce?

Your storefront sends cart and order events to Text in real time. Sales reports then count orders placed during a chat and up to 30 days after it.