Business Communication Explained - Success by LiveChat®

Grow14 min read | Dec 06 | Olga Rogacka

How to Measure Customer Service ROI Step-By-Step in 2025

Customer service is a strategic investment that can directly influence your business’s success. But how do you measure the actual value of your customer service ROI?... read more

Support11 min read | Dec 06 | Paweł Hałabuda

Customer Communication Management Tips and Tools for 2025

Effective communication with customers isn't just a bonus — it's essential. Customer communication involves every interaction your business has with clients, from support... read more

Support35 min read | Dec 06 | Paweł Hałabuda

Best Customer Service Software for 2025

Providing exceptional customer service is no longer just an option—it’s a necessity. As businesses strive to meet and exceed customer expectations, the tools... read more

Support14 min read | Dec 06 | Paweł Hałabuda

Best Live Chat for Ecommerce in 2025

One of the most effective ways to enhance customer engagement and boost sales is through the use of live chat. Businesses that implement ecommerce chat software... read more

Support17 min read | Dec 06 | Paweł Hałabuda

Best Live Chat Plugin for WordPress Website (2025)

If you strive to provide an efficient customer support, then an average response time is one of the key metrics you track. In order to provide instant assistance, you... read more

Sell9 min read | Dec 06 | Paweł Hałabuda

Best Live Chat for BigCommerce: Top 10 Solutions for 2025

Having a reliable and efficient live chat solution is a necessity for BigCommerce store owners. Live chat allows you to engage with customers in real time, answering... read more

Sell19 min read | Dec 05 | Paweł Hałabuda

The Best Live Chat for WooCommerce in 2025

Providing instant, personalized customer support is a necessity. For WooCommerce store owners, integrating a live chat feature through a plugin can be a game-changer.... read more

Connect11 min read | Dec 05 | Paweł Hałabuda

How Businesses Can Navigate AI Regulations in the EU and US

Artificial intelligence (AI) offers incredible innovation opportunities and significant regulatory challenges. Businesses must navigate the complex regulatory... read more

Support25 min read | Dec 05 | Piotr Kalinowski

What Makes a Good Customer Service Training Program? Strategies for 2025

Exceptional customer service isn't just a nice-to-have—it's a make-or-break. Your customer service team is the first point of contact for your customers. Often, any... read more

Support10 min read | Dec 05 | Jacob Firuta

Customer Service Interview Questions You Should Ask When Hiring Agents

What makes a good agent? Is it their previous experience, their references, the way they carry their conversations or certain customer service skills? What customer... read more

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