Business Communication Explained - Success by LiveChat®

Sell11 min read | Sep 01 | Jacquelyn Dunham

8 Essential Types of Sales to Build Your Business

Understanding the nuances of sales types is not just a matter of choice — it's a strategic imperative. The sales processes and roles have evolved significantly,... read more

Sell11 min read | Sep 01 | Olga Rogacka

Motivational Sales Quotes to Help You Keep a Positive Attitude!

In sales, most people fail because they give up too quickly. Some people get discouraged by denials. Others lack the discipline to make follow–up calls. As a result,... read more

Connect10 min read | Aug 29 | Olga Rogacka

Master Customer Service Phrases for Effective Chat Support

Positive customer service phrases make customers feel like you're their friend who can solve their problems. From the moment the chat begins to the moment it ends,... read more

Sell12 min read | Aug 24 | Jacquelyn Dunham

Types of Leads: Warm, Cold, and Everything in Between

There are two types of leads in this world — warm and cold — right? Wrong. Just like life isn't black and white, it's the same when it comes to lead generation. Sure,... read more

Sell9 min read | Jul 27 | Jacquelyn Dunham

How to Turn Your Sales Prospecting Into a Gold Rush

Sales prospecting is like participating in a gold rush, and this isn't just some random analogy. The term "prospecting" and its meaning in the sales context dates back to... read more

Support6 min read | Jul 21 | Olga Rogacka

Unlock SaaS Professional Services for Support Excellence

You have a great product or service, an eye-catching website, and a growing customer base. Everything's going well, but one thing keeps you up at night - customer... read more

Sell14 min read | Jul 13 | Ania Rubkiewicz and Kasia Kowalska

How to Improve Your Sales Cycle to Get More Leads

Can you imagine that companies lose at least $1 trillion annually because of poor sales cycle management? This can be avoided or at least reduced with a clearly... read more

Support10 min read | Jul 06 | Olga Rogacka

Voice of the Customer: Key to Exceptional Experiences

Understanding the voice of the customer has become vital for businesses seeking to deliver exceptional customer experiences. By actively listening to and acting on... read more

Sell9 min read | Jul 05 | Jacquelyn Dunham

What’s Sales Tech and How Can It Boost Your Team’s Performance?

Sales tech has become an absolute game-changer for companies looking to optimize their performance and closing deals. Think increased efficiency, skyrocketing... read more

Sell8 min read | Jun 07 | Kuba Rogalski

7 Sales Skills That’ll Help Your Team Exceed Its Targets

I asked our sales reps about the skills they consider crucial in their daily work. One of the answers was an outlier, and it only said “Money.” Baffled at first, I... read more

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