Sell

Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.

Copywriting Done Right: 5 Brilliant Web Copy Examples

The modern-day online user has a short attention span and prefers precise, conversational and scannable writing. To make things even more challenging for marketers, Sumo analyzed 650,000 pageviews and discovered that only 20 percent of visitors finished an article. Another study... read more

Avatar of Rukham Khan
Rukham Khan
10 minutes
Apr 3, 2019

Ecommerce CRO: How to Properly Measure and Increase Site Conversion

If you are on an e-commerce business, then the conversion is your ultimate goal. All your marketing initiatives are then centered on conversion rate optimization. Improving your conversion rate is very important because it tells how effective you are in transforming mere visitors... read more

Avatar of Andi Croft
Andi Croft
10 minutes
Dec 21, 2018

Designing a Content Marketing Strategy to Boost Customer Loyalty

When we think of content marketing, what do we think of? Many will say SEO, and many more will say lead generation. But what I think of is interaction, and the loyalty this can create. The average person consumes around 11.4 pieces of content before making a purchase. And some 84... read more

Avatar of Raj Jana
Raj Jana
6 minutes
Jul 20, 2018

Text Messaging For Ecommerce and 15+ Useful SMS Templates

Did you know that every person in the US receives around 32 text messages per day? It’s a pretty big deal, isn’t it? We’re using SMS to inform our family members we’ll be late for dinner, share new experiences, jokes or ideas with our friends or postpone meetings due to ever... read more

Avatar of m.maslon
m.maslon
11 minutes
Apr 30, 2018

How to Create the Perfect Abandoned Cart Emails

As an online store owner, you do everything you can to make sure that your business is running smoothly. You make sure the best photos of your products are taken. You craft the best product descriptions. And you make your site load times quick and navigation easy. Despite... read more

8 minutes
Apr 10, 2018

How to Measure Customer Satisfaction

A long time ago, entrepreneurs were struggling to provide buyers with high-quality products and reasonable prices. While these elements of the business are still very relevant, they are gradually losing the race against customer satisfaction. Namely, recent surveys revealed that... read more

Avatar of Rachel Bartee
Rachel Bartee
6 minutes
Dec 4, 2017

Inbound and Outbound Lead Generation Explained

Ah, lead generation! The cause of countless migraines among both, starting and experienced entrepreneurs. It’s a never-ending struggle to find more prospects, make them interested in your offer and - in the end - make a business flourish. There are so many lead generation... read more

6 minutes
Nov 10, 2017

The Ultimate Guide for Using Reddit to Help Your Small Business

Even though it often gets lumped into the same category as all the other social media platforms like Facebook, Twitter, or Instagram, Reddit is rather different. Not just in terms of looks and functionality, but also in terms of its users, which it has plenty of, whose visits... read more

Avatar of Brenda Savoie
Brenda Savoie
8 minutes
Jul 26, 2017

The Definition of Content Marketing

Content marketing’s PR has its ups and downs. It’s been proclaimed the king of marketing universe on one day, to be questioned as an efficient marketing strategy on the day after. But you know what? Don't fall into articles that proclaim the death of content marketing. Seriously,... read more

6 minutes
May 19, 2017

5 New Product Ideas That Will Make You Lose Faith in Humanity

Have you ever had this brilliant idea that made you think that this time you’re going to open a company, start to sell your idea, turn your work into passion and get a lot of money? And then, when you started to dig in, it turned out that this idea was already invented! And even... read more

7 minutes
Nov 14, 2016

10 Ways To Make Your First Sales Online

Getting your e-commerce store up and running is just the first step in your entrepreneurial adventure. After that, you must focus on driving sales. Hopefully, your products will eventually speak for themselves and traction will come organically, but that is often not the case in... read more

Avatar of Lina Vashurina
Lina Vashurina
7 minutes
Sep 19, 2016

4 Product Launch Ideas to Make It Successful

So you’ve come up with a product that has the potential to be a huge success. But you’re not sure how to go about with the launch. You’re right to be concerned about your product launch because with so many products in the market, there’s a huge risk of failure. You need to come... read more

5 minutes
Sep 8, 2016

Benefits of LiveChat and CRM Integration

Imagine you’re working in a restaurant and you have several customers who keep coming back. The thing is, you never recognize them. You don’t remember that this lady always orders gluten–free and when that man says: “That delicious tea – the same as always” you have no clue what... read more

5 minutes
Mar 16, 2016

How Marketing Automation Makes You More Human

UPDATE: You can easily automate what happens after a chat using channels like email, SMS, and Facebook ads. Join our webinar on integrating LiveChat with Autopilot or see more information on the integration features. We all can name at least one favourite grocery store where we... read more

8 minutes
Feb 22, 2016

Start your free LiveChat® trial

Free 14-day trial No credit card required