Sell

Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.

Text Messaging For Ecommerce and 15+ Useful SMS Templates

Did you know that every person in the US receives around 32 text messages per day? It’s a pretty big deal, isn’t it? We’re using SMS to inform our family members we’ll be late for dinner, share new experiences, jokes or ideas with our friends or postpone meetings due to ever... read more

Avatar of m.maslon
m.maslon
11 minutes
Apr 30, 2018

How to Create the Perfect Abandoned Cart Emails

As an online store owner, you do everything you can to make sure that your business is running smoothly. You make sure the best photos of your products are taken. You craft the best product descriptions. And you make your site load times quick and navigation easy. Despite... read more

8 minutes
Apr 10, 2018

How to Measure Customer Satisfaction

A long time ago, entrepreneurs were struggling to provide buyers with high-quality products and reasonable prices. While these elements of the business are still very relevant, they are gradually losing the race against customer satisfaction. Namely, recent surveys revealed that... read more

Avatar of Rachel Bartee
Rachel Bartee
6 minutes
Dec 4, 2017

Inbound and Outbound Lead Generation Explained

Ah, lead generation! The cause of countless migraines among both, starting and experienced entrepreneurs. It’s a never-ending struggle to find more prospects, make them interested in your offer and - in the end - make a business flourish. There are so many lead generation... read more

6 minutes
Nov 10, 2017

The Ultimate Guide for Using Reddit to Help Your Small Business

Even though it often gets lumped into the same category as all the other social media platforms like Facebook, Twitter, or Instagram, Reddit is rather different. Not just in terms of looks and functionality, but also in terms of its users, which it has plenty of, whose visits... read more

Avatar of Brenda Savoie
Brenda Savoie
8 minutes
Jul 26, 2017

The Definition of Content Marketing

Content marketing’s PR has its ups and downs. It’s been proclaimed the king of marketing universe on one day, to be questioned as an efficient marketing strategy on the day after. But you know what? Don't fall into articles that proclaim the death of content marketing. Seriously,... read more

6 minutes
May 19, 2017

5 New Product Ideas That Will Make You Lose Faith in Humanity

Have you ever had this brilliant idea that made you think that this time you’re going to open a company, start to sell your idea, turn your work into passion and get a lot of money? And then, when you started to dig in, it turned out that this idea was already invented! And even... read more

7 minutes
Nov 14, 2016

10 Ways To Make Your First Sales Online

Getting your e-commerce store up and running is just the first step in your entrepreneurial adventure. After that, you must focus on driving sales. Hopefully, your products will eventually speak for themselves and traction will come organically, but that is often not the case in... read more

Avatar of Lina Vashurina
Lina Vashurina
7 minutes
Sep 19, 2016

4 Product Launch Ideas to Make It Successful

So you’ve come up with a product that has the potential to be a huge success. But you’re not sure how to go about with the launch. You’re right to be concerned about your product launch because with so many products in the market, there’s a huge risk of failure. You need to come... read more

5 minutes
Sep 8, 2016

How Marketing Automation Makes You More Human

UPDATE: You can easily automate what happens after a chat using channels like email, SMS, and Facebook ads. Join our webinar on integrating LiveChat with Autopilot or see more information on the integration features. We all can name at least one favourite grocery store where we... read more

8 minutes
Feb 22, 2016

The Alchemy of Ads: Best Super Bowl XLIX Commercials

As January ends, all eyes turn to the San Francisco Bay Area where the Golden Super Bowl will be held. It’s been half a century since the first Super Bowl in Los Angeles Memorial Coliseum and much has changed since then! One of the things that changed was the price of Super Bowl... read more

4 minutes
Jan 25, 2016

How to Discover Customer Pain Points

Have you ever imagined what happens with all the customers who found your website, added some of your wares to their shopping carts and then just left? What pushed them to do so? To put it simply, they’ve encountered a step in the buying process that they couldn’t or didn’t want... read more

8 minutes
Dec 17, 2015

What Your Business Can Still Do to Prepare for Cyber Monday

Online businesses have one of the busiest parts of the year ahead of them. In two days, the Black Friday craze will start. Millions of consumers will rush to score the best deals from major retailers. In four days, we’ll see the same thing for online businesses when the Cyber... read more

5 minutes
Nov 25, 2015

How to Optimize Your Call to Action to Get More Chats

Sometimes the slightest change on your website can make a huge difference. For example, if visitors are reluctant to start a chat with you, they may simply need a little nudge in the right direction. For People, an administration solution for HR professionals, the nudge came in... read more

3 minutes
Jul 2, 2014

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