Data Analyst, LiveChat
In today's crazy competitive business world, customer segmentation is essential for marketing success. By breaking customers into smaller groups based on their unique characteristics, businesses can make personalized marketing campaigns that are more likely to connect with the... read more
![10 Types of Customers and How to Handle Them [Best Practices]](https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2016/04/844x475_header_image_success-1.png)
13 min read | Nov 15 |
When working in customer service, you will be dealing with many different situations and with a variety of prospects and types of customers who want to resolve their... read more
8 min read | Nov 25 |
Good customer service leads to good business results. There’s no denying that. And to deliver good customer service, you need a team of dedicated agents with a very... read more
7 min read
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Nov 12
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Jacob Firuta and 3 others
How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything... read more
7 min read | Nov 12 | Jacob Firuta and 3 others
How do you determine customer success? Do you need a group of metrics specifically chosen... read more
8 min read | Sep 14 | Jacob Firuta
Setting up a Facebook page for your business is a good way to start building your online... read more
12 min read | Jun 26 | Jacob Firuta and Kuba Rogalski
According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which... read more
7 min read
|
Nov 12
|
Jacob Firuta and 3 others
How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything... read more
8 min read | Sep 14 |
Setting up a Facebook page for your business is a good way to start building your online presence and brand recognition. It allows you to show your business to a huge... read more
12 min read | Jun 26 |
According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as... read more
