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Jacob Firuta

Jacob Firuta

Data Analyst, LiveChat

My articles

5 Customer Types You Will Meet In Support Situations (Pt2)

When working in customer service, you won’t be dealing only with different types of customers in sales situations. A bulk of customer service agents’ work will be dealing with a variety of customers who have a problem. They won’t necessarily bring in new business, but you have to... read more

7 minutes
Nov 26, 2021