Back to authors Back to authors
Jacob Firuta

Jacob Firuta

Data Analyst, LiveChat

My articles

5 Good Customer Service Skills for the Holiday Season

Good customer service leads to good business results. There’s no denying that. And to get good customer service, you need a team of dedicated agents with the right set of good customer service skills. There’s a lot of customer service skills agents should pick up when working... read more

7 minutes
Oct 19, 2016