Data Analyst, LiveChat
Customer service surveys allow you to take a peek into your customers’ minds. You can learn about their problems, needs and do something about them. It’s your very own customer service magic. But instead of a crystal ball, you need a few, well worded customer service survey... read more
7 min read | Jun 01 |
Many business owners see live chat as yet another tool, just like email or phone, that can be used to contact customers. They either don’t see much benefit in it or they... read more
5 min read | May 18 |
Artificial Intelligence (or AI for short) has become quite the buzzword recently. Everyone in the tech world seems to want to use it. A ton of different applications... read more
13 min read | May 13 |
A lot of guides and articles aimed at small businesses often suggest getting tools that are simply too expensive. Startups and small companies often don’t have the means... read more
13 min read | May 13 | Jacob Firuta
A lot of guides and articles aimed at small businesses often suggest getting tools that... read more
7 min read | Apr 06 | Jacob Firuta
NASA’s social media is one of the better examples of how you can use online social... read more
10 min read | Mar 09 | Jacob Firuta
Creating landing pages is the cornerstone of any inbound marketing strategy. As an online... read more
13 min read | May 13 |
A lot of guides and articles aimed at small businesses often suggest getting tools that are simply too expensive. Startups and small companies often don’t have the means... read more
7 min read | Apr 06 |
NASA’s social media is one of the better examples of how you can use online social platforms to build a community. Posts from the agency spark real conversations in which... read more
10 min read | Mar 09 |
Creating landing pages is the cornerstone of any inbound marketing strategy. As an online marketer, you need a way to convince the people who came to your website to do... read more
