Head of Communication
As customers increasingly seek real-time assistance and immediate solutions to their queries, live chat has emerged as a crucial tool for financial institutions. Unlike traditional support channels, best live chat software offers instant, efficient, and personalized... read more
Support16 min read | Aug 09 | Paweł Hałabuda
Businesses need to engage with their customers in real-time to stay competitive and build strong relationships. One of the most effective ways to achieve this... read more
Support10 min read | Jun 12 | Paweł Hałabuda
When customers interact with a company, they have preconceived notions about how that interaction will unfold, influenced by previous experiences, word of mouth, and... read more
Support13 min read | Jun 05 | Paweł Hałabuda
Do you believe that having a great product is the key to financial success? Think again. The true secret to long-term business success lies not just in what you sell but... read more
Sell15 min read | May 28 | Paweł Hałabuda
Retaining customers can often feel like an uphill battle. Despite offering exceptional products or services, customers may vanish, leaving you wondering what went wrong.... read more
Support14 min read | May 21 | Paweł Hałabuda
Every business wants to provide great customer service, but not all customers have a great experience. A well-structured customer service department is crucial for... read more
Support16 min read | May 20 | Paweł Hałabuda
Resolving customer issues swiftly can have massive results for your business. Higher customer satisfaction, retention, loyalty, and improved bottom line are just some of... read more
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