Business Communication Explained - Success by LiveChat®

Sell8 min read | Dec 17 | Jacob Firuta

How to Discover Customer Pain Points

Have you ever imagined what happens with all the customers who found your website, added some of your wares to their shopping carts and then just left? What pushed them... read more

Sell5 min read | Nov 25 | Jacob Firuta

What Your Business Can Still Do to Prepare for Cyber Monday

Online businesses have one of the busiest parts of the year ahead of them. In two days, the Black Friday craze will start. Millions of consumers will rush to score the... read more

Grow9 min read | Aug 25 | Olga Rogacka

Word of Mouth Marketing: How to Get People Talking about Your Business

People share more than 16,000 words per day and every hour there are more than 100 million conversations about brands. We love to share stories and news with those around... read more

Support13 min read | Jul 30 | Jacob Firuta

Improve Communication Skills for Customer Service

You can upgrade your good customer service to great by speeding up your support. After all, fast communication is one of the most important customer service skills. It’s... read more

Grow7 min read | May 12 | Tiago Paiva

How to Create a Call Center in 5 Easy Steps

Do you run a busy SMB and feel the need to graduate from your antiquated business phone to a more fitting solution? Are you feeling a little hesitant to jump into the big... read more

Grow4 min read | Dec 16 | Justyna Polaczyk

How to Create Sh***y Content: 7 Tips to Avoid

Have you ever wondered how the greatest newsletters and blog articles are born? Which spells are cast to make product descriptions as interesting as the greatest novels?... read more

Connect3 min read | Nov 27 | Jacob Firuta

How to Speed up Your Business Communication

If there is one universal mistake nearly all companies make, it would be writing too many emails. We were also guilty of this. We had too many ongoing email conversations... read more

Sell3 min read | Jul 02 | Jacob Firuta

How to Optimize Your Call to Action to Get More Chats

Sometimes the slightest change on your website can make a huge difference. For example, if visitors are reluctant to start a chat with you, they may simply need a little... read more

Connect6 min read | Jul 12 | Jacob Firuta

How to Create an Interest Graph

There is one resource that always plays a role in modern businesses, a key element that often remains elusive and hard to come by. Information, the missing puzzle piece... read more

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