success by LiveChat®
Read customer service, sales, and marketing stories on the LiveChat® blog.
Showing top 0 results 0 results found
Recent articles

Support8 min read | Jun 24 | Olga Rogacka
Take Appreciation to Another Level: Customer Appreciation Ideas
When you think about your life, you can probably find people who appreciate you at some point. People at work, in your private life, your colleagues or even your tennis... read more

Grow5 min read | May 18 | Jacob Firuta
Using Artificial Intelligence in LiveChat: Smart Tag Suggestions
Artificial Intelligence (or AI for short) has become quite the buzzword recently. Everyone in the tech world seems to want to use it. A ton of different applications... read more

Sell5 min read | Mar 16 | Olga Rogacka
Benefits of LiveChat and CRM Integration
Imagine you’re working in a restaurant and you have several customers who keep coming back. The thing is, you never recognize them. You don’t remember that this lady... read more

Grow6 min read | Feb 25 | Jacob Firuta
3 Time Management Methods That Will Save You a Day (Pt 2)
With a few time management methods, getting a couple of extra hours of work in every week isn’t that hard. It may seem like a challenge at first, but it’s definitely... read more

Sell8 min read | Feb 22 | Filip Jaskolski
How Marketing Automation Makes You More Human
UPDATE: You can easily automate what happens after a chat using channels like email, SMS, and Facebook ads. Join our webinar on integrating LiveChat with Autopilot or see... read more

Support6 min read | Feb 17 | Olga Rogacka
4 Types of Difficult Customers on Chat and How to Deal with Them
No matter how extraordinary a service you provide, somewhere along the way you will meet difficult customers. We know something about it. Difficult customers are as... read more

Connect6 min read | Feb 04 | Jacob Firuta
User Onboarding Tips That Raised LiveChat’s Conversion 3x Times
If there’s one thing that can ruin your work in a heartbeat, it’s poor user onboarding. All the hard work you’ve put into getting people to start a trial of your service... read more

Sell4 min read | Jan 25 | Justyna Polaczyk
The Alchemy of Ads: Best Super Bowl XLIX Commercials
As January ends, all eyes turn to the San Francisco Bay Area where the Golden Super Bowl will be held. It’s been half a century since the first Super Bowl in Los Angeles... read more

Sell8 min read | Dec 17 | Jacob Firuta
How to Discover Customer Pain Points
Have you ever imagined what happens with all the customers who found your website, added some of your wares to their shopping carts and then just left? What pushed them... read more

Sell5 min read | Nov 25 | Jacob Firuta
What Your Business Can Still Do to Prepare for Cyber Monday
Online businesses have one of the busiest parts of the year ahead of them. In two days, the Black Friday craze will start. Millions of consumers will rush to score the... read more